Motel du Chevalier

Parking was fine. Use of pool = "n.a."

Oui

Parking was easy and secure. Inside the room was warm and cozy. Staff was super-friendly.

Only problem was with the pillows , they were very bad, too hard, too tall, no body couldn't sleep well, but the rest of the room and hotel was very good. thanks

Motel clean quite and exactly as advertised.

Ce motel est propre mais peut-être un peu vieillot comme décor, manque un peu d'amour

Enjoyable for one night.

Le rapport prix/accomodation est assez bon. L'endroit est plutôt bruyant.

La chambre était propre. Il y avait un petit frigo, four micro-onde, cafetière, tout ètait propre. La piscine extérieure était fermée, normal en octobre....nous avons mal dormi dans un lit double, on n'avait pas réalisé lors de l'achat....bien situé, près de tout et à 11 min du casino en auto

Good

The Location and cleanliness of the room, along with the friendly staff.

All the people at the desk were very willing to help and inform. The area and room was well kept, but, the fridge and microwave power was turned off and the TV cable connection was also unplugged. I and the office staff spent too much time fixing them. All in all it was a nice stay!!! Oh AC worked well when needed!!

A simple, no-frills motel with just the essentials, and a team of professional staff who made the stay smooth.

I recently stayed at this hotel with my family, and unfortunately, our experience was quite disappointing. We had booked three superior rooms with two double beds each, planning for a family of twelve. We made our reservation three weeks in advance, so we were shocked when we arrived to find out that they had no record of it and no superior rooms available. Instead, they offered us a room with a single bed and a sofa, plus another room in the basement, which we found unappealing due to the smell. In the end, we were squeezed into three single-bed rooms, which was far from ideal for four adults, four teens, and four kids. It was cramped and uncomfortable. If you’re looking for a place that values your reservation and provides decent accommodations, I would recommend looking elsewhere. This hotel really fell short in terms of accountability and cleanliness. Save your money and choose a different spot.

Our room was very clean. The bed and the pillows were excellent, our room was comparable to other 3 & 4-star hotels. We were very pleased and would stay here if we visit Ottawa-Gatineau area again.

Terrible customer service

It looks very similar to the pictures, though the hotel would benefit from a renovation. The staff is very friendly! We had a good experience during our stay!

Good value. Easy to find. Clean but very dated. Balcony room was nice and balcony is large with tables to enjoy takeout and coffee outside. The bed is stated as double but is very small and mattress is hard.

Clean, friendly staffs, quick service. Easy to park.

Bel accueil,les lieux sont propres