SureStay Plus Hotel by Best Western Kincardine

Really outdated hotel. Not matching my understanding of the quality of Western. The sofa bed is unsleepable.

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Check in experience was excellent. Room was clean, spacious. Air conditioning was great. Morning breakfast was excellent. Highly recommended!

Nice, clean beds were good. Breakfast was good.

When it was newer, this place must have been great. But that was probably 35 years ago. Sadly, the upkeep needed to keep it in good condition has been lacking. The rooms have been given some attention, and our room was very clean. The bed was comfortable. But the bathroom door wouldn't close all the way, and the carbon monoxide detector was missing (with wires hanging out). The breakfast was, honestly, one of the worst I've had in a hotel. The egg-things and sausage had no flavor. The pancakes and muffins were burned. Aside from the clean room, the one saving grace for this place was the price...about $100 less than the new hotel across the street. I would probably stay here again because I'm cheap, but only if for one night.

Beds were clean and comfortable, bathroom was clean. Location was convenient, breakfast included was good. Would stay here again.

The overall place was good and a decent price, just a little dark in the hallways. A sign says snacks and ice on 2nd floor, but it looks like they removed the snack machine and put in a second ice machine. They should update their signs. Breakfast was ok, but definitely downgraded since last time we stayed there, where you could get eggs made your way. They didn't have any muffins, only Texas bread slices, no other breads/buns. The hot food was typical with scrambled eggs, which they seemed to keep up on all the time, but no bacon or sausage, only some "burnt" looking meat. I believe they said it was beef patties??? They also had a few poached eggs and some pancakes, but they didn't have enough and when they refilled them, they only brought 4 or 5 at a time and there were a lot of people waiting for pancakes.

Good value, very good staff, gym not entirely functional

Super rien à dire !

Enjoyed the stay. We could hear cars outside and the air conditioning was loud. It was a spacious room and the staff were lovely.

It was a good 1 night stay

All glod

Breakfast could have been better

The woman at the front desk was totaly rude when I asked if they had any Band-Aids, she rudely responded NO with a nasty attitude and demeanor You would think Best Western would keep a supply of some first aid items for the guests

Nothing

The location of the hotel is great. Close to lots of amenities. The hotel is dated and the property needs renovation. The room we stayed in was good. Large and spacious. It included its own kitchen. Happy that the floor inside the room was not carpet. Very impressed with the cost of the room on a Sunday night.

The breakfast was good!! The suit was big and perfect for the kids:)

It was central to areas we needed to go.

Good service

We stayed at this hotel for one night and while the staff were friendly and accommodating, our experience with the room left a lot to be desired. When we arrived early just hoping to plug in our electric cooler for the day, the front desk kindly allowed us to check in early, which we really appreciated. At first glance, the room seemed fine. But when we returned later that evening, we noticed several issues. There were flies in the room, and although we got rid of them, more kept appearing. The bathtub had a large brown stain where an anti-slip mat had clearly been in place for a long time. The room lacked basic items like tissues, soap, and even a soap dish. The fridge was plugged in but not functioning. We also found a large clipped toenail in the middle of the floor, which was very off-putting, and some of the electrical outlets (particularly those not between the beds) weren't working. We raised these concerns with the front desk, and the receptionist was very responsive. She brought us tissues and soap, and came up to check the AC. When she couldn’t fix it, she offered to move us to a room next door. However, it was already 11 p.m., we were exhausted, and we’d just finished unpacking, so we decided to stay. Unfortunately, when we got into bed, I discovered a large brown stain on the comforter, which was disappointing. While the staff were helpful and genuinely listened to our concerns, the room condition did not meet the standards we typically expect from a Best Weste