Despite a challenging check-in experience, the staff at Conrad Beijing did their best to make up for it, including offering us an upgrade, which was a thoughtful gesture. Most importantly, our stay was made truly excellent thanks to Dimita, who was exceptionally helpful throughout our visit. She assisted us with so many things and was an invaluable resource. We greatly appreciated her outstanding guest service and warm hospitality.
Everything you expect from an international five star hotel. That’s quite remarkable in China, where, until recently, language barriers