Crowne Plaza Beijing Sun Palace, an IHG Hotel

Nice hotel with friendly services

A room was very clean and spacious.

Room was really nice. Service is top notched by the hotel staff. I didnt give 5 stars because there were some mold and cracks on the wall of the shower room.

don’t know how there could be any negative reviews this is a world class 5 star hotel

Clean and friendly. The smell in the lobby is too aggressive (cologne).

不错的酒店。早餐丰富，咖啡也好喝。泳池，桑拿的条件也很不错，还有个蒸汽室。所有服务员的职业素质都很高。酒店里的云南餐厅也很不错。

Not bad at all. Just that it is not within walking distance if you are looking for restaurants outside

Extremely clean. Excellent breakfast. Exceptional services. Definitely will come back.

Perfect hotel to stay

I stayed here for a week from work. The staff are friendly. The room service is good for snacks and light food and generally reasonable price. There is nothing to do around the hotel.

I stayed one night here (upgraded to a suite room). Woke up in the middle of the night around 3am itching all over. I thought it was mosquito but no… something in the bed sheets caused me to have severe hives for the next 24 hours. I switched to another hotel and now the hives are gone.

Safe. very clean, comfortable bed and bedding set, excellent breakfast buffet . 5-6 bucks taxi to downtown, walkable to subways, outstanding services, definitely will come back

SAFE, CLEAN, PRICE IS RIGHT,

Gehobener Standard mit leichten Verschleisserscheinungen der Zimmerausstattung. Lage des Hotels etwas nicht so praktisch. Frühstücksbuffet reichhaltig aber es kommt vor das man Speisen vom Vortag wieder am Buffet vorfindet. Beim halben Brotlaib noch ok aber bei Wurstscheiben schon nicht mehr appetitlich. Insgesamt aber dennoch ein gutes Hotel

除了酒店位置离地铁站比较远以外，其它都挺好。房间够宽敞、早餐够丰富、室内泳池有25米长，也够大。

整體環境優雅很棒的游泳池與健身房，房間很大。

I really enjoyed my stay at the hotel. The service was great and any issues I had were resolved quickly. The bed was very comfortable and the bathroom was clean and spacious and had everything you could ever need. Complimentary bottled water was very much appreciated. The housekeeping was lovely - one of them even folded my clothes neatly. My bathroom flooded when I first used the shower but it was quickly fixed and cleaned by the staff. The only thing I could complain about was the design of the room. Because there was a window pane and a large desk blocking the window, it was very hard for me to open/close the window and blinds. I had to climb up on the desk so I could reach the handle and curtains.(see photo) I ordered takeout a few times and had to go downstairs to the lobby to get it - delivery drivers weren't allowed up (which is understandable) and the hotel staff didn't do deliveries, unfortunately. This was a minor thing but would've been nice not having to go downstairs every time. I used the gym during my stay and it was nice and clean. There were free weights which is quite rare for a hotel. I really appreciated the cold towels from the mini fridge - it was a nice way to cool down during the workout. All the machines were for upper body though - would've been nice to have some lower body machines too.

Very good hotel with large space

i forgot my passport, cards, and some cash in the safe of my room when i checked out. i realized it 4 hours later at the train station. i called the hotel and the lost and found department sent two people to retrieve these items and even offered to send it to the train station so that i could take the train. i decided to leave items in their office until i come back. two weeks later i come back and get these items without any problem. really appreciate the excellent service of the hotel!

房內乾淨，早餐不錯吃