InterContinental Hotels XISHUANGBANNA RESORT by IHG, an IHG Hotel

Our trip to Xishuangbanna was great and the hotel stay was a big part of it. There is so much nature on the grounds it felt a little like Hawaii (minus the ocean of course). The hotel is very beautiful, colorful and clean. The people and service were great. They even took our leftovers from us to microwave in their own kitchen and then returned it to us. The activities were limited due to low season (December) but there were some activities we joined like the lantern ceremony. Many of the staff do not speak English but quickly found people to assist. Two in particular were very helpful. Petrus helped us get an airport ride upon arrival and answered questions along the way. And Wang Joy was the most helpful by getting us a cab to a temple area using his personal mobile. He said he wanted to make our stay wonderful. And he came through again when the shuttle bus to the airport was full, he helped secure a second car. With a beautiful hotel like this and caring staff, we will return. (For reference, we are Americans currently living in Shanghai.)

It’s so good even sad to leave, staff are helpful and nice, the hotel is huge! Food is good, will definitely come back when we visit this city again:)

酒店融合了西双版纳和傣族特色，就像住在热带雨林之中，建筑也很有满满的傣族风情。 在酒店散步可以听见许多大自然的声音，里面还有佛殿，非常精致。 这里非常适合带孩子来游玩，有许多活动可以参加，出去玩也可以咨询酒店内的包车服务。 工作人员服务专业，办理入住很快，房间很大，在阳台能欣赏到各种植物，房间内连垃圾桶都很漂亮。 唯一不足是早餐，因为先生是外国人，他不喝热水并且想吃奶酪，工作人员说餐厅没有矿泉水，以及疫情期间暂时没有奶酪。