Decameron Cartagena All Inclusive

Room was hot the A/C unit would not xool the room, it was hard to get drinkable water from the hotel, there was no way to get coffee in the morning before the breakfast. I would not go to this hotel again.

Place is run down, would not recommend this property for any reason.

The hotel is in a really bad shape and a lot of the amenities didn't work.

Todo muy bien, muy buena atención del personal. Habitación cómoda

The service in the restaurants is good and so was the food. This property was clean but needs to be remodeled. The bar by the pool area has several fans that do not work and the ones that do work aren’t turned on all the time. WiFi dropped several times during our stay and then it was changed without notifying the guests.

The staff was very friendly and attentive, the food was great but the property itself needs alot of remodeling and renovations. The staff at breakfast were very polite and sweet. I visited the property about 11 years ago and everything looked the same. The air conditioner in the rooms need to be replaced the staff had to bring a fan to our room, theres alot of mold around the property and rooms, it can definitely use paint. Some of the rooms get leaks in the bathrooms from the ceiling. You used to be able to make dinner reservations with staff but they changed it where you have to use an app which is not user friendly and contains alot of errors, some visitors were not able to make dinner reservations. Tiles in the bathroom are chipping and the faucet to our bathroom would come apart. What saves this hotel is that it is all inclusive and how super sweet and friendly the staff is. Maria and Rosiris from the restaurant and Carlos that helped us with our bags always tended to our needs and made sure to make our stay super comfortable such sweethearted people.

Great!!

Everything was excellent

Very overpriced for what it is offered. Food and drinks were awful. Rooms and common areas need to be restored, ceiling had leaks The only good thing was the shows at night. I definitely DO NOT recommend for anyone to stay at this hotel.

The property is clean but dated..Food is plentiful and tasty Close to Old Town Center.The beach is across the street,public so be aware constant offers from vendors on beach and surrounding areas I understand it’s a Spanish speaking country,but at least at the front desk someone should be bilingual Have your phone ready for translation Overall nice people,had a great time

I like location and safe

La comida no es fresca.

Hotel was clean and safe, across the street from the beach which was great. Hotel offers free beach umbrella vouchers, but like restaurant reservations, it's first-come first-served so you have to ask early in the day. Otherwise, it costs $10CAD for an umbrella and 2 basic chairs, which is reasonable. Hotel beach table with free non-alc drinks is super convenient. Lots of "salespeople" at the beach, gets annoying to wave them off so often, but great if you want a $2 beer without going back to the hotel. Some hotel areas and amenities are dated, but clean and everything works. We tipped the maid, and at every meal and each time we were going to sit around for drinks (~$20-30 CAD total tips per day for 2 people, a litltle extra on day 1), and the staff were super friendly and nice. Very good local food choices at all meals, enough variety, never seemed to run out of anything. Snack bar offers good "North American" food choices. Lots of people try to sell you boat & bus tours. After listenting to about 10 people in the first few days try to sell us the same things, we finally bought a full day private boat tour for our group of 8. It was an amazing day and cost 1.9million COP ($650 CAD). A couple inconveniences that shouldn't change your mind about staying here: 1. Check in was slow 2. You get 1 physical key per room, so you have to navigate when two people are at different places

El hotel está un poco viejo pero sin embargo está sumamente limpio y el personal es muy amigable, la comida es muy buena para el precio, si lo comparamos en relacion precio beneficio es un hotel que vale mucho la pena, lo unico que podria decir malo es que los vendedores de Multi vacaciones son muy necios nos ofrecieron los planes como 10 veces durante nuestro viaje todos los dias

Tienen mucho por mejorar

Excelente servicio solo debería haber plancha en las habitaciones

Staff was absolutely helpful , they are wonderful! Property is an older building, and their air conditioning system needs to be upgraded or redone, as room never really cools off. We enjoyed their food, service was excellent, kind and carrying staff. Main complain is Air conditioning. Thank you for a great experience ! ❤️

Decameron "Resorts" nit vwry happt for the prices, but the same Resort Baru Decameron Resort super ckean and nixe unfortunate the long road to get there far as two or more hours from airport to Baru Island Decameron

Property had roof leaks all over

Los cuartos sin nevera, lo cajones de la cómodas vencidos, no hay planchas, cajas fuertes antiguas, no hay playa en conclusión no nos gusto