Ms Chipichape Plus

Great service Good food Friendly staff

Un buen lugar donde pasar unos dias tranquilo

El hotel es bonito, la atención, desayuno, estado de las habitaciones muy buena. Sin embargo, lo más importante de un hotel es poder descansar con tranquilidad, lo cual para nosotros no fue posible. En la habitación se escuchaban a los vecinos, el ascensor y las personas caminando en el pasillo. Además, tuvimos huéspedes muy ruidosos en la madrugada y el personal no tomó ninguna carta en el asunto. Incluso en hoteles de baja categoría hemos tenido mucho mejor descanso y tranquilidad

Tje hotel is quiet and peaceful. The rooms and beds very comfortable. Check in was a little slow but the pleasureable people at check made it all good. Hot water water pressure and all things worked as should. Ourstand breakfast buffet.

Todo

I have stayed at this hotel twice due to its convenient location near my family. While the staff are generally friendly and caring, there are significant issues. The bathroom has a weak flush and cheap-looking mirrors. The hotel caters more to corporate clients, causing early morning noise from showers and doors wifi 5th floor weak couldn’t work from here but the worst experience was with housekeeping and the front desk. Despite paying for a late check-out, housekeeping approached me at 6:15pm at the restaurant in front a friend that was visiting me , saying we should have left at 7 PM as the room was book for a next reservation.This was surprising, as I thought the room would be unavailable the next day for disinfection since we were sick. They showed no empathy, even though my husband and I were unwell, and the room hadn’t been cleaned for the last three days during our week-long stay, the room was made up only twice because our fault we were most of the time inside sleeping Given these issues, I cannot recommend this hotel and won’t be returning. The lack of care and inadequate facilities overshadow the positive aspects of the staff.

Buena ubicación. No me gusto que hubo fallas en logística de tv, cortinas, limpieza de cuarto y baños. La comida en el desayuno esta en terraza externa, por lo general con moscas y mosquitos sobre la comida.

great place.

Overall everyone was very friendly and helpful. The hotel is a little run down and the manager wouldn't let me come back to after I checked out at 1am. My flight was delayed and came back around 7am to see if I was able to sleep a little bit until check out , but she wouldn't. Besides her the staff and the environment was nice, quiet and safe.

El hotel realmente no cuenta con un parqueadero, sólo tiene una cola de parqueo externa (zona en la calle) pero el hotel no se responsabiliza por los vehículos. El piso y las cortinas de la habitación estaban algo sucias.

L'hôtel applique un règle. Si vous êtes étranger vous n'avais rien a payer. Mais si vous êtes Colombien. Vous devez payer un impôt d'envitons 70$ canadienne. Nous n'avons jamais compris leurs explications. Mon fils Canadien n'a rien payer. Mon conjoint et moi avons payer le montant indiquer. Nous avons dû prolonger notre réservation. Nous avons envore payer ce meme montant. Nous avo

Buena atencion

Como habitualmente, Todo Muy Bien, para lo que se espera!!!

Clean, staff was great, easy access to transportation, restaurants and mall at walking distance

John was fantastic in finding me a room at 2 am and was extremely helpful throughout my stay. Can't say the same for the earlier shifts, as the black woman working the split shift has absolutely zero customer service skills and has no business dealing with the public. Lobby has an area filled with snacks and drinks for purchase. Breakfast each morning was good although the same each of the four days I was there. This hotel is in a very nice and what seemed like a safe location with lots of options just walking distance away and several more just a short taxi ride away. Plenty of taxis and uber drivers just a few minutes away. I would stay here again.

El servicio al cliente es excelente. Nos atendió Deisy y Yolfrey. fueron super amables.... Muchas gracias por la atención. - Las habitaciones comodas y limpias. - El desayuno esta incluido y es fabuloso porque es tipo buffet (puedes comer lo que quieras) -El servicio de lavanderia es super rapido y eficaz. -General todo muy bien. Gracias

I arrived late, 12:30 AM and the the staff was helpful and friendly after a hard day traveling.

Very friendly staff, front desk, cafe staff, housekeeping staff all eager to help with any questions. very clean hotel. staff always visible with broom and supplies keeping up with cleaning.

El hotel está situado en un buen lugar, muy cerca al centro comercial Chipichape. Es tranquilo y el servicio es muy bueno. La habitación, la cama y los muebles son agradables y cómodos. Solo tengo un comentario de mejora y es verificar que todo esté perfectamente dispuesto antes de entregar la habitación, ya que en nuestro caso, faltaban fundas, toallas y jabón. Sin embargo, nos los entregaron en cuanto los solicitamos.

Muy centrica ,habitaciones limpia comoda ;personal agradable