Best Western Forest & Vale Hotel

We only stayed one night but we had a lovely evening meal.we didnt stay around fir breakfast as we felt it was too expensive. All in all a pleasant stay

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Comfortable + Warm - great location and great helpful staff make this a hotel worth using as often as possible.

A bit run down and needs a make over. I haven't seen secondary double glazing since the seventies

The staff were absolutely fantastic friendly caring and very helpful. The breakfast was lovely and quickly served.

Just a night out

Lovely stay

Greeted with friendly staff who informed us that we had been upgraded to an executive room. Good sized room with all facilities. Excellent breakfast.

Very enjoyabld stay. Very friendly and helpful staff

The staff were all very friendly and helpful. However, the room was not upto par in as much as it was dusty, I don’t think the fan, the press machine or mirrors and pictures had been done for yonks! Not really good if you have allergies (I don’t luckily) Otherwise we enjoyed our stay. It’s just a pity good cleaners are hard to come by.

Lovely hotel - room not noisy despite being on the road side of the hotel. Staff were lovely (as was the hotel cat) and the food was great (and large). Highly recommended.

Large free car park, easy check in and shown to room. It was disappointing that the room was not in the main building but in a converted cottage which was accessed through a nice courtyard and up narrow stairs. The room and bathroom were small but clean and very warm as the heating was one. My suggestions for improvement would be to look at the curtains which needed attention to reduce light let in at night time. Also better pillows as this spoilt my sleep quality, plus as an added extra some conditioner to go with the shampoo and body wash. The bar area was very comfortable and the barman was very helpful. We ate an evening meal in the bar and the potion size was excellent and very tasty. The night we stayed was the football final and staff had set up a room special for people to watch the match. Breakfast was lovely and served on request-good choice and hot. Service again was excellent. To finish off Alans customer was excellent and he was happy and helpful throughout our stay- a real credit to the hotel. The garden was well maintained and had plenty of seating options and would be a lovely place to relax on a good day.

Very helpful staff

I didnt dislike anything here. Just 2 days of being looked after was nice.

Overall perfect

Couldn’t fault a thing. Maybe the creaky floors. Excellent stay.

Lovely hotel great location and nice staff.

Excellent food and stay.

Older building, but a stylish and well located. Loved the town and area.

Really great second stay, view of the church, two great breakfasts and a lovely evening meal, great place to stay for NYMR and Castle Howard, best asset are the staff