Best Western Northfields Ealing Hotel

Much better than I expected. Our king room was a decent size with a nice big bathroom. Window was small but the lighting was nice a bright. We stayed to attend a concert at Gunnersbury park, easy 15 to 20 min walk.

First of all, just to say – I don’t speak English, so I’m writing this review with a translation app. The location was fantastic – only a few minutes from both the station and the bus stop, which made travelling around really easy. The staff were all very friendly, and I’d especially like to thank the manager, Mr Sandeep (apologies if I got the name wrong!), for all his help during my stay. The room had air conditioning, which was brilliant and kept me comfortable even on the hotter days. The only small issue was the shower room – it hadn’t been cleaned properly, and when I used it, the water started backing up. I ended up clearing the drain myself. Apart from that, everything else was great. If there had been a microwave, it would have been absolutely perfect! The price was very reasonable, and I was really grateful that the hotel kindly kept my luggage safe for me on check-out day. Nearby, there’s a small supermarket and a few tasty fish and chip shops. I had really wanted to try the kebab shop just along the same street as the hotel, but unfortunately it seemed to be closed during my stay. All in all, I really enjoyed my time here and would happily stay again the next time I visit the UK. Hopefully by then there’ll be a microwave too! Thank you very much.

Excellent service, warm welcome. Plates and cutlery loaned for our takeaway from a local restaurant. Early check-in offered as rooms were ready. This really helped my octogenarian mother who'd had a long drive up to London. Wifi excellent access. Location superb for tube and buses and all the different food and drink venues. Everything was clean. One of our 2 rooms is beginning to show signs of wear and tear but I've no doubt it's on their list of renovations.

Softer pillows would be good but a very nice area and nice place to stay.

The location was excellent and the staff on the service desk were amazing and did all they could to make our stay easy

Location was perfect for us as we were staying for an event and it is also close to Heathrow which we were flying out from. The hotel is definitely older, stained carpets and you could tell it needs a bit of TLC. Our room had a blind stuck on with velcro as I assume the original blind had been broken. But for the 2 nights we stayed, it was fine and would recommend to others for short stays. Just don't expect much.

There was no one to greet at reception. I got upgraded to a superking room but the bed was not superking. There was also wood lice on the window sills and found some in one of the corners of the room. Room was very spacious and so was the wet room but first time staying in a hotel that doesn’t provide shower gel

Always a pleasure. Have stayed there 18 times and the hotel decor improves with every visit. Will come again.

Well located Hotel facing the tube station (Northfields). The room (number 5) is quite big and overall our stay was not bad. The only issue is with the two cleaners (two young men). They are not professional. They asked us to come back 20 minutes later to let them clean the room so we went out. When we came back the room was not done and they were nowhere to be found. They even lied to the receptionist who had to come over and send them a video to their manager to prove that the room has not been done. Needless to stay we spend another night in an uncleaned bedroom.

Es ist sehr laut, man hört die Züge. Die Klimaanlage funktionierte nicht und in der Dusche kam heißes Wasser.

Got the best room at this property, and the room just wasn’t great. Very squeaky and old floors. Hotel is very old and overall not great condition

Clean and convenient to transportation

No air con. Party bath

On arrival I was informed the aircon

On the whole an adequate hotel good for the single night I had booked whilst working local. Unfortunately, the ceiling by the window is damp/mouldy and the curtains mildew stained.

Since the site specified a bar, restaurant and parking, it was a reasonable expectation that these would be available at the hotel. Parking was available nearby, but it is usual for hotels to have a bar and restaurant. Feel hotel was misrepresented itself. Could have chosen a cheaper hotel that did include these things. Also found empty water bottle under the bed and unused postcards left in room from earlier guest. Bed was comfortable and room was spacious.

The receptionist was very helpful and let us check-in half an hour earlier than check in time. When entering the room it was quite small but adequate. It was however very dirty, the walls in particular were very dirty with something disgusting (not sure what) stuck on one of the walls. The curtains were falling off the rail on one side. The bathroom was clean but had an eggy smell coming from the toilet! The duvet cover had a small black mark on it.

Hard to rate this place fairly - location great - opposite tube and S/c options and little supermarket within 2 minute walk - perfect - bathrooms are great, bedlinen lovely, towels large, soft and terrific HOWEVER, the common area carpets are seriously old, severely stained, surrounding woodwork is very dusty and clearly no one hooveres the corridors with the room doors open (underneath v dusty). If they replaced the carpet the place would be HUGELY improved bordering on fabulous (well, if they had triple glazing on the train track side of the building) the level of attention to detail to the bedding and bathrooms is 1000 times better than that given to the common areas. So, don't be put off by the old and very stained brown carpet - the rest is really good- though rooms on first floor not as nice as some higher up.

Very friendly manager, he will look after you when needed. The location was perfect for us, just 1 tube away to the airport and the city centre.

Bathroom smelled like mildew for our two night stay. The entire hotel was woken up at 6:30am by a fire alarm malfunction. The hotel staff could not give a direct answer as to why the fire alarm kept sounding for close to an hour. They only ensure us that the fire alarm was malfunctioning, not reassurance on the staff verify floor by floor that no fire was actual present. Only that “someone was working on it”. Location of the hotel is great but staff and hotel condition was worse than expected.