Dream Apartments Adelphi Wharf

Căn Hộ
5,4
/10
Kém
39 đánh giá

Khách nói gì về kỳ nghỉ của họ

Gareth
10,0
/ 10
Apartment was great and exactly as described. It was a little difficult to initially find it as signage outside wasn't clear. Receptionist was friendly (although did go through every possible reason as to why I might be charged additional costs for damage!)
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Verified traveler
10,0
/ 10
Upon arriving at our stay we were greeted by a security guard, the hotel we were staying in was actually being used to film a TV series (the circle) the security guard actually said he keeps having to explain this as the hotel had not communicated this to it's guests, he said that we have been moved down the road into a similar stay. We continued our trip completely happy with the new location but it would have been nice to get this information before handans some details on where we had been moved to
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Trong khu vực
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Adelphi Wharf, 11 Adelphi Street, Salford, Salford, Anh, M3 6JN

Tiện ích chính

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Lễ tân 24h
WiFi
Lưu trú tại Dream Apartments Adelphi Wharf là một lựa chọn đúng đắn khi quý khách đến thăm Salford. Quầy tiếp tân 24 giờ luôn sẵn sàng phục vụ quý khách từ thủ tục nhận phòng đến trả phòng hay bất kỳ yêu cầu nào. Nếu cần giúp đỡ xin hãy liên hệ đội ngũ tiếp tân, chúng tôi luôn sẵn sàng hỗ trợ quý khách.
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Xung quanh Dream Apartments Adelphi Wharf có gì

Adelphi Wharf, 11 Adelphi Street, Salford, Salford, Anh, M3 6JN
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Khác Dream Apartments Adelphi Wharf
Khác 2 Dream Apartments Adelphi Wharf

Khám phá thêm về Dream Apartments Adelphi Wharf

Vị trí


Lưu trú tại Dream Apartments Adelphi Wharf là một lựa chọn đúng đắn khi quý khách đến thăm Salford.

Thông tin về Dream Apartments Adelphi Wharf

Hãy sẵn sàng đón nhận trải nghiệm khó quên bằng dịch vụ độc đáo và hoàn hảo của nơi nghỉ cùng các tiện nghi đầy đủ, đáp ứng mọi nhu cầu của quý khách.

Quầy tiếp tân 24 giờ luôn sẵn sàng phục vụ quý khách từ thủ tục nhận phòng đến trả phòng hay bất kỳ yêu cầu nào. Nếu cần giúp đỡ xin hãy liên hệ đội ngũ tiếp tân, chúng tôi luôn sẵn sàng hỗ trợ quý khách.

Hãy sẵn sàng đón nhận những giây phút vô giá khó phai trong suốt kỳ nghỉ của quý khách tại Dream Apartments Adelphi Wharf.

Tất cả những tiện ích tại Dream Apartments Adelphi Wharf

Khác Dream Apartments Adelphi Wharf
Khác

Dịch vụ khách sạn

  • Dịch vụ lưu trữ/bảo quản hành lý
  • Lễ tân 24h
  • Dịch vụ concierge/hỗ trợ khách

Tiện nghi công cộng

  • Khu vực không hút thuốc
  • OTHER

Kết nối mạng

  • Wifi (miễn phí)

Chính sách và những thông tin liên quan của Dream Apartments Adelphi Wharf

Lưu Ý Quan Trọng
  • Có thể nhận phòng sớm với phụ phí (tùy tình hình thực tế)
  • Có thể trả phòng muộn với phụ phí (tùy tình hình thực tế)

Danh sách trên có thể không đầy đủ. Phí và đặt cọc có thể không bao gồm thuế và có thể thay đổi.

Bạn sẽ được yêu cầu thanh toán cho nơi lưu trú các khoản phí sau. Phí có thể bao gồm các loại thuế hiện hành:

  • Đặt cọc: 100 GBP mỗi nơi lưu trú, mỗi lần lưu trú

Chúng tôi đã liệt kê mọi khoản phí được nơi lưu trú cung cấp thông tin.

  • Có thể thu phí thêm người với mức phí khác nhau, tùy chính sách riêng
  • Có thể cần giấy tờ tùy thân hợp pháp có ảnh và cần đặt cọc bằng thẻ tín dụng, thẻ ghi nợ hoặc tiền mặt (cho các chi phí phát sinh - nếu có) khi làm thủ tục nhận phòng
  • Tùy thuộc vào tình hình thực tế khi nhận phòng mà các yêu cầu đặc biệt có được đáp ứng hay không và có thể thu phụ phí. Không đảm bảo đáp ứng mọi yêu cầu đặc biệt
  • Khách phải liên lạc trước với nơi lưu trú để đặt chỗ đậu xe trong khuôn viên
  • Nơi lưu trú này nhận thanh toán bằng thẻ tín dụng, thẻ ghi nợ và tiền mặt
  • Chấp nhận giao dịch không dùng tiền mặt
  • Chủ nhà chưa cho biết có máy phát hiện khí carbon monoxide tại nơi lưu trú hay không; hãy cân nhắc mang theo máy phát hiện khí carbon monoxide cầm tay
  • Chủ nhà cho biết có máy báo khói tại nơi lưu trú
  • Hệ thống an toàn tại nơi lưu trú gồm bình cứu hỏa, hệ thống an ninh, hộp sơ cứu và thanh chắn cửa sổ
  • Nơi lưu trú này có không gian ngoài trời, chẳng hạn như ban công, sân hiên, sân thượng có thể không phù hợp với trẻ em. Nếu có thắc mắc, vui lòng liên hệ với nơi lưu trú trước khi đến để xác nhận họ có thể sắp xếp cho bạn một phòng phù hợp.

Nhân viên tiếp tân sẽ đón tiếp khi khách đến nơi lưu trú.

Hotel only accepts guests with minimum age of 21

Thời gian nhận phòng/trả phòng

Giờ nhận phòng:
Từ 16:00
Giờ trả phòng:
Trước 10:00
Hotel policy is not yet available.

Thông tin chung

Tiện ích chung
Lễ tân 24h, WiFi
Thời gian nhận/trả phòng
Từ 16:00 - đến 10:00
Số phòng còn trống tai Dream Apartments Adelphi Wharf
1
Những tiện nghi khác tại Dream Apartments Adelphi Wharf
Dịch vụ lưu trữ/bảo quản hành lý, Dịch vụ concierge/hỗ trợ khách, Khu vực không hút thuốc, OTHER, Wifi (miễn phí)

Câu hỏi thường gặp về Dream Apartments Adelphi Wharf

Những tiện ích tại Dream Apartments Adelphi Wharf?
Những tiện ích tại Dream Apartments Adelphi Wharf bao gồm Lễ tân 24h, WiFi. (một số dịch vụ sẽ yêu cầu trả thêm phí):
Thời gian nhận phòng và trả phòng của Dream Apartments Adelphi Wharf?
Thời gian nhận phòng tại Dream Apartments Adelphi Wharf là từ Từ 16:00 và trả phòng trước Trước 10:00
Khách sạn Dream Apartments Adelphi Wharf đạt tiêu chuẩn mấy sao?
Dream Apartments Adelphi Wharf là khách sạn đạt tiêu chuẩn 4.0 sao.
Tổng số phòng hiện có tại Dream Apartments Adelphi Wharf là bao nhiêu?
Tổng số phòng tại Dream Apartments Adelphi Wharf là 1 phòng.

Những review khác của du khách về Dream Apartments Adelphi Wharf

5,4
Kém
Từ 39 đánh giá
Vệ sinh

6,4

Tiện nghi phòng

6,4

Dịch vụ và Tiện ích

2,6

Sắp xếp theo
Liên quan nhất
Sự thích
Xem Tất cả

Đánh giá của du khách Dream Apartments Adelphi Wharf

Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
Verified traveler
2,0
/10
Đánh giá cách đây 156 tuần

Hotels.com verified review

The room was in a terrible condition with marks all over the walls, broken picture frames, stained sofa cushions, a window that was locked open, mould in the kitchen and bathroom, and a collapsed bed! There were no staff on hand to deal with our issues and Hotels.com could not reach them via their contact details either. We left the night we arrived and the hotel refused to issue a refund and kept our security deposit. Stay well away from this hotel!
Đọc thêm
Keith
icon-Công tác
Công tác
6,0
/10
Đánh giá cách đây 163 tuần

Hotels.com verified review

This place needs some love. - Bed was the worst I've ever slept on, mattress almost needn't have been there, could feel the failing springs and divan underneath - TV Remote missing from room, no replacement worked - damage to carpet - handle missing from cupboard - no information supplied in room, had to chase for everything eg wifi password, check out time, breakfast arrangements (unavailable when I requested) - I spent the first hour of my arrival trying to get - Dream Luxury it was not. - flies everywhere
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Verified traveler
4,0
/10
Đánh giá cách đây 171 tuần

Hotels.com verified review

Horrible service from check in ! Once eventually got our room the list goes on. Not clean. No TOWELS ! One small shower gel. No tissues. good luck getting hold of anyone to sort this out for you. Its more of lads pad for messy night out. Wouldn’t recommend it for anything else
Ebenezer
icon-Giải trí cùng Trẻ em
Giải trí cùng Trẻ em
2,0
/10
Đánh giá cách đây 172 tuần

Expedia Group verified review

The property looked better outside than it did from inside. As soon as we got into the apartment, we were welcomed by an unpleasant smell. The floor was visibly dirty and we were provided with plates and cutlery for 2 when we booked the apartment for 4 people. The French doors leading to the balcony were broken and couldn't be locked and we were staying with 2 little kids. It was visible that the entire apartment was not cleaned thoroughly. When I went to complain at the reception we were offered a different apartment which was not that much better. I did appreciate them offering an alternative but I wouldn't be staying at their apartments ever again
Đọc thêm
Leon
4,0
/10
Đánh giá cách đây 191 tuần

Hotels.com verified review

Poor customer service. Inadequate utensils, crockery, cutlery for two people staying overnight - when I informed reception nothing was done about it. The apartment was scruffy. The shower plughole was blocked with hair and crud. No idea when it was last cleaned. Would not stay again.
Howard
6,0
/10
Đánh giá cách đây 209 tuần

Hotels.com verified review

Had booked a room with a balcony but that didn't happen. Lights in living room had 2 broken light bulbs, only 1 toilet roll. I was not told till check out that my deposit of £100 would not be returned for 5 working days and that is not really acceptable at this time
Laura
icon-Bạn bè và Gia đình
Bạn bè và Gia đình
6,0
/10
Đánh giá cách đây 210 tuần

Hotels.com verified review

The bedrooms where nice,but unfortunately was dirty, carpet dirty,lamps dirty,bathroom dirty,pillowcases dirty.
Armaan
icon-Kinh doanh và Giải trí
Kinh doanh và Giải trí
8,0
/10
Đánh giá cách đây 211 tuần

Expedia Group verified review

Good location, close to city centre and local amenities, with allocated car parking available at a surcharge. This was not made clear at the time of the booking.
Virginia
2,0
/10
Đánh giá cách đây 211 tuần

Hotels.com verified review

After waiting an hour to check in my fiancé and I paid £30 for underground parking and then waited 30 minutes for the guard to open the gates. Nobody knew what was going on and the communication was horrendous. We were running late so just dumped our bags and left. We got back early hours of Sunday morning and fell into bed. We woke around lunchtime on Sunday, my fiancé got out of bed and he had a condom stuck to his leg!!! We were appalled and shocked! We pulled back the duvet to find loads of thick black hair in the bed and stains! We immediately rang reception, no one answered all day and there were no staff to help us! There was thick black hair on our towels and in the shower! We stripped the bed and had to sleep on the mattress for our second night, luckily we had our own towels! We left early on Monday morning, again we got stuck in the underground car park for 30 minutes as the security guard was on his phone down the street! We finally found someone to talk to and they were disgusted and very apologetic. I am currently trying to get my money and deposit back but I am prepared to go to environmental health and trading standards if I am not refunded!
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Verified traveler
icon-Bạn bè và Gia đình
Bạn bè và Gia đình
4,0
/10
Đánh giá cách đây 213 tuần

Hotels.com verified review

Quite disappointed with this stay, the customer service started well a few weeks before our stay. However when I was told about the £15 parking per night underground of the apartment I asked if I could go ahead and pay. I heard nothing so just presumed I could sort it at the hotel. However when I arrived ahead of check out time I thought I’d be able to pay for the parking and leave the car there until it was time to check in. However I got quite a rude and unhelpful response rather than kindly advising I couldn’t park there until check in. Long story short when it was time to check in I was advised there was no parking available and had to find an alternative car park! It wasn’t a big deal as the car park we did find (Adelphi Street) was only £4 for all day!! However the point is the experience was affected because of the customer service.
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Verified traveler
icon-Công tác
Công tác
2,0
/10
Đánh giá cách đây 213 tuần

Hotels.com verified review

Difficult to find entrance, I was given the first apartment and as soon as I stepped out of the lift the smell of weed was so strong even in the apartment!! Second one the neighbours were playing extremely loud drum and base with no consideration for anyone else. The third one was quiet but as soon as I went to close the blind I discovered that it was already broken. I definitely wouldn't stay here again. The entrance area was very grubby and it doesn't feel a very safe area to be in. If it hadn't been for arriving late after finishing work so late I would have gone somewhere else.
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Gareth
icon-Công tác
Công tác
10,0
/10
Đánh giá cách đây 220 tuần

Hotels.com verified review

Apartment was great and exactly as described. It was a little difficult to initially find it as signage outside wasn't clear. Receptionist was friendly (although did go through every possible reason as to why I might be charged additional costs for damage!)
Ruby
icon-Bạn bè và Gia đình
Bạn bè và Gia đình
2,0
/10
Đánh giá cách đây 221 tuần

Hotels.com verified review

not good . Service was awful And they got the room wrong so one of us had to sleep On sofa .
Joyce
icon-Bạn bè và Gia đình
Bạn bè và Gia đình
2,0
/10
Đánh giá cách đây 221 tuần

Hotels.com verified review

The accommodation we booked through was not available, we asked and paid for a room to accomodate 2 adults and 1 child. On arriving at the reception we were told they could not provide that facility as they were already double booked. They could only provide an apartment with 1 double bed. This meant one of our party had to sleep on a settee with no bedding. This apartment was obviously designed for 2 people only. We were terribly upset about the situation expecially the child, spoiling what should have been a memorable visit. I would expect some reimbursement for the wrong accommodation which was provided.
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Andrew
icon-Công tác
Công tác
8,0
/10
Đánh giá cách đây 221 tuần

Hotels.com verified review

Great location nice apartment still bit off work in progress as new build Couldn't fathom the hot water but was OK overall
Mahmudun
icon-Bạn bè và Gia đình
Bạn bè và Gia đình
8,0
/10
Đánh giá cách đây 222 tuần

Hotels.com verified review

Accommodation was clean and nice… and staff were nice … on site parking was £15 per day.. however parking across the venue in a construction site was cheaper.. surrounding streets have 3hr free parking between 8-6pm… just make sure you keep moving the car after 3 hours …
Verified traveler
10,0
/10
Đánh giá cách đây 223 tuần

Hotels.com verified review

We stayed in one there balcony room really nice decor, good price also!
Mohammed
icon-Bạn bè và Gia đình
Bạn bè và Gia đình
2,0
/10
Đánh giá cách đây 223 tuần

Hotels.com verified review

Both toilet doors had locks missing, informed reception upon arrival and check out. Also the dish washer had not being checked or cleaned from previous guests staying disgusting! Carpet near the balcony door had a dirty mark on again informed reception. Our check out time on the email was 11:00am at 10:30am the manager knocked our room door and said you are late checking out i informed him and that the email says 11am, to which he replied, time has changed since August. I told him noone informed us not even at check in! The management seem like they haven't got a clue what they are doing running around like headless chickens! On our booking we were told our three bed apartment would have river views but we were given views of a makeshift Car park being used by contractors instead. It's a new build but the workmanship looks cheap and cheerful we cleaned the apartment ourself including wardrobes which were dusty spent two nights here we were planning to extend our stay but decided to check into a hotel in Manchester Central.
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Verified traveler
icon-Công tác
Công tác
10,0
/10
Đánh giá cách đây 225 tuần

Hotels.com verified review

Upon arriving at our stay we were greeted by a security guard, the hotel we were staying in was actually being used to film a TV series (the circle) the security guard actually said he keeps having to explain this as the hotel had not communicated this to it's guests, he said that we have been moved down the road into a similar stay. We continued our trip completely happy with the new location but it would have been nice to get this information before handans some details on where we had been moved to
Đọc thêm
Steve
icon-Bạn bè và Gia đình
Bạn bè và Gia đình
4,0
/10
Đánh giá cách đây 231 tuần

Hotels.com verified review

The apartment i booked and stayed in was spotless. The corridoors however weren't clean at all. I also booked an apartment with a double bed and a twin bed for me and my 13 year old daughter. Upon arrival (around 6pm) we couldn't find reception, no signs st all. After we eventually found it and checked in around 1800 we went to our apartment and it was obvious there was only a double bed and a very small 2 seater sofa which wasn't a sofa bed. We went to reception and told the lady i had booked an apartment with a double and twin bed, she did something on her laptop and said someone would bring one to our apartment. We waited and waited until 1930 and still no bed and we needed to go out for food, so upon returning to reception and saying noone had brought us a bed yet, she huffed and said shed be back in 5 minutes. She returned with some bedding and walked out, so i presumed she wanted us to follow her. Upon arrival at our apartment she presumed the small sofa was a sofa bed and tried to convert it into a bed. I told i had already looked and tried to pull it out into a bed but it wasnt a sofa bed. She just stood there and offered no explanation, so i asked could someone get us one from another apartment and she said no they were all occupied. She again just stood there and offered no apology or aternative arrangement!! So i said we'll just have to make do with what we've got!! And she just left!!
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Số lượng đánh giá trên mỗi trang
20
40

Sẵn sàng quyết định chưa?

Đặt phòng ngay bây giờ
Khác 4 Dream Apartments Adelphi Wharf

Miễn trừ trách nhiệm

Miễn trừ trách nhiệm: Khách sạn có trách nhiệm bảo đảm tính chính xác của tất cả các hình ảnh thể hiện. Traveloka không chịu trách nhiệm đối với bất kỳ sai lệch nào về mặt hình ảnh.
5,4
Kém
Từ 39 đánh giá
Vệ sinh

6,4

Tiện nghi phòng

6,4

Dịch vụ và Tiện ích

2,6

Sắp xếp theo
Liên quan nhất
Sự thích
Xem Tất cả

Đánh giá của du khách Dream Apartments Adelphi Wharf

Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
Verified traveler
2,0
/10
Đánh giá cách đây 156 tuần

Hotels.com verified review

The room was in a terrible condition with marks all over the walls, broken picture frames, stained sofa cushions, a window that was locked open, mould in the kitchen and bathroom, and a collapsed bed! There were no staff on hand to deal with our issues and Hotels.com could not reach them via their contact details either. We left the night we arrived and the hotel refused to issue a refund and kept our security deposit. Stay well away from this hotel!
Đọc thêm
Keith
icon-Công tác
Công tác
6,0
/10
Đánh giá cách đây 163 tuần

Hotels.com verified review

This place needs some love. - Bed was the worst I've ever slept on, mattress almost needn't have been there, could feel the failing springs and divan underneath - TV Remote missing from room, no replacement worked - damage to carpet - handle missing from cupboard - no information supplied in room, had to chase for everything eg wifi password, check out time, breakfast arrangements (unavailable when I requested) - I spent the first hour of my arrival trying to get - Dream Luxury it was not. - flies everywhere
Đọc thêm
Verified traveler
4,0
/10
Đánh giá cách đây 171 tuần

Hotels.com verified review

Horrible service from check in ! Once eventually got our room the list goes on. Not clean. No TOWELS ! One small shower gel. No tissues. good luck getting hold of anyone to sort this out for you. Its more of lads pad for messy night out. Wouldn’t recommend it for anything else
Ebenezer
icon-Giải trí cùng Trẻ em
Giải trí cùng Trẻ em
2,0
/10
Đánh giá cách đây 172 tuần

Expedia Group verified review

The property looked better outside than it did from inside. As soon as we got into the apartment, we were welcomed by an unpleasant smell. The floor was visibly dirty and we were provided with plates and cutlery for 2 when we booked the apartment for 4 people. The French doors leading to the balcony were broken and couldn't be locked and we were staying with 2 little kids. It was visible that the entire apartment was not cleaned thoroughly. When I went to complain at the reception we were offered a different apartment which was not that much better. I did appreciate them offering an alternative but I wouldn't be staying at their apartments ever again
Đọc thêm
Leon
4,0
/10
Đánh giá cách đây 191 tuần

Hotels.com verified review

Poor customer service. Inadequate utensils, crockery, cutlery for two people staying overnight - when I informed reception nothing was done about it. The apartment was scruffy. The shower plughole was blocked with hair and crud. No idea when it was last cleaned. Would not stay again.
Howard
6,0
/10
Đánh giá cách đây 209 tuần

Hotels.com verified review

Had booked a room with a balcony but that didn't happen. Lights in living room had 2 broken light bulbs, only 1 toilet roll. I was not told till check out that my deposit of £100 would not be returned for 5 working days and that is not really acceptable at this time
Laura
icon-Bạn bè và Gia đình
Bạn bè và Gia đình
6,0
/10
Đánh giá cách đây 210 tuần

Hotels.com verified review

The bedrooms where nice,but unfortunately was dirty, carpet dirty,lamps dirty,bathroom dirty,pillowcases dirty.
Armaan
icon-Kinh doanh và Giải trí
Kinh doanh và Giải trí
8,0
/10
Đánh giá cách đây 211 tuần

Expedia Group verified review

Good location, close to city centre and local amenities, with allocated car parking available at a surcharge. This was not made clear at the time of the booking.
Virginia
2,0
/10
Đánh giá cách đây 211 tuần

Hotels.com verified review

After waiting an hour to check in my fiancé and I paid £30 for underground parking and then waited 30 minutes for the guard to open the gates. Nobody knew what was going on and the communication was horrendous. We were running late so just dumped our bags and left. We got back early hours of Sunday morning and fell into bed. We woke around lunchtime on Sunday, my fiancé got out of bed and he had a condom stuck to his leg!!! We were appalled and shocked! We pulled back the duvet to find loads of thick black hair in the bed and stains! We immediately rang reception, no one answered all day and there were no staff to help us! There was thick black hair on our towels and in the shower! We stripped the bed and had to sleep on the mattress for our second night, luckily we had our own towels! We left early on Monday morning, again we got stuck in the underground car park for 30 minutes as the security guard was on his phone down the street! We finally found someone to talk to and they were disgusted and very apologetic. I am currently trying to get my money and deposit back but I am prepared to go to environmental health and trading standards if I am not refunded!
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icon-Bạn bè và Gia đình
Bạn bè và Gia đình
4,0
/10
Đánh giá cách đây 213 tuần

Hotels.com verified review

Quite disappointed with this stay, the customer service started well a few weeks before our stay. However when I was told about the £15 parking per night underground of the apartment I asked if I could go ahead and pay. I heard nothing so just presumed I could sort it at the hotel. However when I arrived ahead of check out time I thought I’d be able to pay for the parking and leave the car there until it was time to check in. However I got quite a rude and unhelpful response rather than kindly advising I couldn’t park there until check in. Long story short when it was time to check in I was advised there was no parking available and had to find an alternative car park! It wasn’t a big deal as the car park we did find (Adelphi Street) was only £4 for all day!! However the point is the experience was affected because of the customer service.
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icon-Công tác
Công tác
2,0
/10
Đánh giá cách đây 213 tuần

Hotels.com verified review

Difficult to find entrance, I was given the first apartment and as soon as I stepped out of the lift the smell of weed was so strong even in the apartment!! Second one the neighbours were playing extremely loud drum and base with no consideration for anyone else. The third one was quiet but as soon as I went to close the blind I discovered that it was already broken. I definitely wouldn't stay here again. The entrance area was very grubby and it doesn't feel a very safe area to be in. If it hadn't been for arriving late after finishing work so late I would have gone somewhere else.
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Gareth
icon-Công tác
Công tác
10,0
/10
Đánh giá cách đây 220 tuần

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Apartment was great and exactly as described. It was a little difficult to initially find it as signage outside wasn't clear. Receptionist was friendly (although did go through every possible reason as to why I might be charged additional costs for damage!)
Ruby
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Bạn bè và Gia đình
2,0
/10
Đánh giá cách đây 221 tuần

Hotels.com verified review

not good . Service was awful And they got the room wrong so one of us had to sleep On sofa .
Joyce
icon-Bạn bè và Gia đình
Bạn bè và Gia đình
2,0
/10
Đánh giá cách đây 221 tuần

Hotels.com verified review

The accommodation we booked through was not available, we asked and paid for a room to accomodate 2 adults and 1 child. On arriving at the reception we were told they could not provide that facility as they were already double booked. They could only provide an apartment with 1 double bed. This meant one of our party had to sleep on a settee with no bedding. This apartment was obviously designed for 2 people only. We were terribly upset about the situation expecially the child, spoiling what should have been a memorable visit. I would expect some reimbursement for the wrong accommodation which was provided.
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Andrew
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Công tác
8,0
/10
Đánh giá cách đây 221 tuần

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Great location nice apartment still bit off work in progress as new build Couldn't fathom the hot water but was OK overall
Mahmudun
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Bạn bè và Gia đình
8,0
/10
Đánh giá cách đây 222 tuần

Hotels.com verified review

Accommodation was clean and nice… and staff were nice … on site parking was £15 per day.. however parking across the venue in a construction site was cheaper.. surrounding streets have 3hr free parking between 8-6pm… just make sure you keep moving the car after 3 hours …
Verified traveler
10,0
/10
Đánh giá cách đây 223 tuần

Hotels.com verified review

We stayed in one there balcony room really nice decor, good price also!
Mohammed
icon-Bạn bè và Gia đình
Bạn bè và Gia đình
2,0
/10
Đánh giá cách đây 223 tuần

Hotels.com verified review

Both toilet doors had locks missing, informed reception upon arrival and check out. Also the dish washer had not being checked or cleaned from previous guests staying disgusting! Carpet near the balcony door had a dirty mark on again informed reception. Our check out time on the email was 11:00am at 10:30am the manager knocked our room door and said you are late checking out i informed him and that the email says 11am, to which he replied, time has changed since August. I told him noone informed us not even at check in! The management seem like they haven't got a clue what they are doing running around like headless chickens! On our booking we were told our three bed apartment would have river views but we were given views of a makeshift Car park being used by contractors instead. It's a new build but the workmanship looks cheap and cheerful we cleaned the apartment ourself including wardrobes which were dusty spent two nights here we were planning to extend our stay but decided to check into a hotel in Manchester Central.
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Verified traveler
icon-Công tác
Công tác
10,0
/10
Đánh giá cách đây 225 tuần

Hotels.com verified review

Upon arriving at our stay we were greeted by a security guard, the hotel we were staying in was actually being used to film a TV series (the circle) the security guard actually said he keeps having to explain this as the hotel had not communicated this to it's guests, he said that we have been moved down the road into a similar stay. We continued our trip completely happy with the new location but it would have been nice to get this information before handans some details on where we had been moved to
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Steve
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Bạn bè và Gia đình
4,0
/10
Đánh giá cách đây 231 tuần

Hotels.com verified review

The apartment i booked and stayed in was spotless. The corridoors however weren't clean at all. I also booked an apartment with a double bed and a twin bed for me and my 13 year old daughter. Upon arrival (around 6pm) we couldn't find reception, no signs st all. After we eventually found it and checked in around 1800 we went to our apartment and it was obvious there was only a double bed and a very small 2 seater sofa which wasn't a sofa bed. We went to reception and told the lady i had booked an apartment with a double and twin bed, she did something on her laptop and said someone would bring one to our apartment. We waited and waited until 1930 and still no bed and we needed to go out for food, so upon returning to reception and saying noone had brought us a bed yet, she huffed and said shed be back in 5 minutes. She returned with some bedding and walked out, so i presumed she wanted us to follow her. Upon arrival at our apartment she presumed the small sofa was a sofa bed and tried to convert it into a bed. I told i had already looked and tried to pull it out into a bed but it wasnt a sofa bed. She just stood there and offered no explanation, so i asked could someone get us one from another apartment and she said no they were all occupied. She again just stood there and offered no apology or aternative arrangement!! So i said we'll just have to make do with what we've got!! And she just left!!
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