Dream Apartments Quayside

Căn Hộ
8,0
/10
Rất tốt
154 đánh giá

Khách nói gì về kỳ nghỉ của họ

Stephen

10,0
/ 10
Parking directions could be made more clear. Apart from that decent apartment. Needs a bit of TLC but very good
Xem phiên dịch

Lynne

10,0
/ 10
Good location for all city centre amenities, spacious apartment ideal for short stay with friends.
Xem phiên dịch

Amy

10,0
/ 10
Apartment was lovely was a few chips and stains but to be expected for the price! Lovely receptionist very helpful. Parking easy and accessible.
Xem phiên dịch
Trong khu vực
Xem bản đồ
69 City Road, Newcastle, Anh, NE1 2AQ

Tiện ích chính

Xem thêm
Thang máy
WiFi
Dream Apartments Quayside toạ lạc tại khu vực / thành phố Newcastle.
Xem thêm
Đăng nhập thành công!
Bây giờ, bạn có thể tận hưởng nhiều lợi ích hơn, bao gồm tùy chọn thanh toán gần ngày lưu trú của bạn!

Xung quanh Dream Apartments Quayside có gì

69 City Road, Newcastle, Anh, NE1 2AQ
Khám phá nhiều địa điểm hơn
Khác Dream Apartments Quayside
Khác 2 Dream Apartments Quayside

Khám phá thêm về Dream Apartments Quayside

Vị trí


Dream Apartments Quayside toạ lạc tại khu vực / thành phố Newcastle.

Thông tin về Dream Apartments Quayside

Hãy sẵn sàng đón nhận trải nghiệm khó quên bằng dịch vụ độc đáo và hoàn hảo của nơi nghỉ cùng các tiện nghi đầy đủ, đáp ứng mọi nhu cầu của quý khách.

Tận hưởng trải nghiệm lưu trú xa hoa đầy thú vị không đâu sánh bằng tại Dream Apartments Quayside.

Tất cả những tiện ích tại Dream Apartments Quayside

Khác Dream Apartments Quayside
Khác

Tiện nghi công cộng

  • OTHER
  • Két an toàn
  • Thang máy

Dịch vụ khách sạn

  • Dịch vụ lưu trữ/bảo quản hành lý
  • Dịch vụ hỗ trợ đặt Tour
  • Dịch vụ concierge/hỗ trợ khách

Tiện nghi chung

  • Bãi gửi xe
  • Bãi gửi xe (thu phí)

Kết nối mạng

  • Wifi (miễn phí)

Chính sách và những thông tin liên quan của Dream Apartments Quayside

Lưu Ý Quan Trọng
Bạn muốn nhận phòng bên ngoài khung giờ quy định (ví dụ như sáng sớm hoặc tối muộn)? Bạn có thể thoả thuận trực tiếp với nơi lưu trú!
  • Phí bãi xe tự phục vụ: 15 GBP mỗi ngày
  • Có thể nhận phòng sớm với phụ phí (tùy tình hình thực tế)
  • Áp dụng phí nhận phòng muộn nếu khách nhận phòng trong thời gian từ 20:30 đến nửa đêm
  • Có thể trả phòng muộn với phụ phí (tùy tình hình thực tế)
  • Phí giường gấp: 25.0 GBP mỗi lần lưu trú

Danh sách trên có thể không đầy đủ. Phí và đặt cọc có thể không bao gồm thuế và có thể thay đổi.

Bạn sẽ được yêu cầu thanh toán cho nơi lưu trú các khoản phí sau. Phí có thể bao gồm các loại thuế hiện hành:

  • Đặt cọc: 250 GBP mỗi nơi lưu trú, mỗi lần lưu trú

Chúng tôi đã liệt kê mọi khoản phí được nơi lưu trú cung cấp thông tin.

  • Có thể thu phí thêm người với mức phí khác nhau, tùy chính sách riêng
  • Có thể cần giấy tờ tùy thân hợp pháp có ảnh và cần đặt cọc bằng thẻ tín dụng, thẻ ghi nợ hoặc tiền mặt (cho các chi phí phát sinh - nếu có) khi làm thủ tục nhận phòng
  • Tùy thuộc vào tình hình thực tế khi nhận phòng mà các yêu cầu đặc biệt có được đáp ứng hay không và có thể thu phụ phí. Không đảm bảo đáp ứng mọi yêu cầu đặc biệt
  • Khách phải liên lạc trước với nơi lưu trú để đặt nôi (cũi)/giường cho trẻ sơ sinh
  • Nơi lưu trú này nhận thanh toán bằng thẻ tín dụng; không nhận tiền mặt
  • Chủ nhà chưa cho biết có máy phát hiện khí carbon monoxide tại nơi lưu trú hay không; hãy cân nhắc mang theo máy phát hiện khí carbon monoxide cầm tay
  • Chủ nhà chưa cho biết có máy báo khói tại nơi lưu trú hay không
  • Nơi lưu trú này có không gian ngoài trời, chẳng hạn như ban công, sân hiên, sân thượng có thể không phù hợp với trẻ em. Nếu có thắc mắc, vui lòng liên hệ với nơi lưu trú trước khi đến để xác nhận họ có thể sắp xếp cho bạn một phòng phù hợp.
  • Nơi lưu trú này sử dụng dịch vụ dọn vệ sinh chuyên nghiệp

Giờ hoạt động của quầy tiếp tân:
  • Chủ Nhật - Thứ Năm: 8:00 - 21:00
Nhân viên tiếp tân sẽ đón tiếp khi khách đến nơi lưu trú. Thông tin do nơi lưu trú cung cấp có thể được dịch bằng công cụ dịch tự động.

Hotel only accepts guests with minimum age of 21

Thời gian nhận phòng/trả phòng

Giờ nhận phòng:
15:00 - 20:30
Giờ trả phòng:
Trước 11:00
Hotel policy is not yet available.

Thông tin chung

Tiện ích chung
Thang máy, WiFi
Thời gian nhận/trả phòng
Từ 15:00 - 20:30 - đến 11:00
Số phòng còn trống tai Dream Apartments Quayside
28
Số lầu tại Dream Apartments Quayside
5
Những tiện nghi khác tại Dream Apartments Quayside
OTHER, Két an toàn, Dịch vụ lưu trữ/bảo quản hành lý, Dịch vụ hỗ trợ đặt Tour, Dịch vụ concierge/hỗ trợ khách

Câu hỏi thường gặp về Dream Apartments Quayside

Những tiện ích tại Dream Apartments Quayside?
Những tiện ích tại Dream Apartments Quayside bao gồm Thang máy, WiFi. (một số dịch vụ sẽ yêu cầu trả thêm phí):
Thời gian nhận phòng và trả phòng của Dream Apartments Quayside?
Thời gian nhận phòng tại Dream Apartments Quayside là từ 15:00 - 20:30 và trả phòng trước Trước 11:00
Khách sạn Dream Apartments Quayside đạt tiêu chuẩn mấy sao?
Dream Apartments Quayside là khách sạn đạt tiêu chuẩn 4.0 sao.
Dream Apartments Quayside có bao nhiêu tầng lầu?
Dream Apartments Quayside có tổng cộng 5 tầng.
Tổng số phòng hiện có tại Dream Apartments Quayside là bao nhiêu?
Tổng số phòng tại Dream Apartments Quayside là 28 phòng.
Xem tất cả

Những review khác của du khách về Dream Apartments Quayside

8,0
Rất tốt
Từ 154 đánh giá
Vệ sinh

8,0

Tiện nghi phòng

8,4

Vị trí

10,0

Dịch vụ và Tiện ích

8,6

Sắp xếp theo
Liên quan nhất
Sự thích
Xem Tất cả

Đánh giá của du khách Dream Apartments Quayside

Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
Steven
icon-Bạn bè và Gia đình Kỳ nghỉ gia đình
Bạn bè và Gia đình Kỳ nghỉ gia đình
2,0
/10
Đánh giá cách đây 25 tuần

Hotels.com verified review

Was cancelled by hotel on day of stay
Sean
icon-Bạn bè và Gia đình Kỳ nghỉ gia đình
Bạn bè và Gia đình Kỳ nghỉ gia đình
8,0
/10
Đánh giá cách đây 31 tuần

Hotels.com verified review

Great place, not too far from town or the arena. Electric rads can’t be controlled because the dials have melted so the rooms get really hot or cold as there’s no way of regulating them. Other than that it’s really good value for money and very spacious. Would definitely stay again.
Ami
8,0
/10
Đánh giá cách đây 36 tuần

Hotels.com verified review

The stay was good beds and towels clean but the apartments could do with a make over and tidy up not the best I have stated in
Sally
icon-Giải trí Kỳ nghỉ gia đình
Giải trí Kỳ nghỉ gia đình
6,0
/10
Đánh giá cách đây 49 tuần

Expedia Group verified review

Honest review, stayed in apartment 41 for a family event. Arrived at 3pm-ish and was told check in was at 4pm, when I stated it was 3pm on Expedia, was given the key and told the apartment was ready for us and to park at the back free of charge if there was space (there was). When we entered everything was clean and in place, beds where made up nicely, fresh towels, couldn't fault it. However, as with previous review I'd read, the furniture in the livingroom was "knackered", faux leather flaking off the sofa and dining chairs, tv bog standard (a lovely purple/green glow and not smart), crockery I'd say hit and miss, and the paint job not professionally finished. The beds were a little hard, this is personal preference, you can't please everyone, but the pillows were comfy, and we liked the fact that there were blankets on the bed (we have a high tog duvet at home). All this being said, for the price, the location, we didn’t spend much time there due to the event, it was alright and would probably book again if we were up that way for another weekend (probably wouldn't stay with our kids though). However, we wouldn't call it luxury or 4 stars, chamges would need to be made for that, but then I suppose that would drive up the cost of staying there.
Đọc thêm
Stephen
icon-Công tác
Công tác
10,0
/10
Đánh giá cách đây 49 tuần

Hotels.com verified review

Parking directions could be made more clear. Apart from that decent apartment. Needs a bit of TLC but very good
Claire
icon-Giải trí cùng Bạn bè
Giải trí cùng Bạn bè
2,0
/10
Đánh giá cách đây 51 tuần

Expedia Group verified review

We made a booking via Expedia for 6 people ( 3 bedrooms) on 4th May . We are allocated apartment 43 . Which is a 2 bedroom , for 4 people . We told reception this and were told " oh I can see what has happened" but no further assistance given. As 2 of our party has a change of plan it was ok although we did have to share a room when 2 of us were expecting to have a room each. But had they checked in later as planned they would have had nowhere to sleep . We also raised issues that ; There were only 3 mugs , apparently there are no spares ? And all other accommodation was booked , so who was in the apartment we should have had ? The complimentary tea and coffee was very poor , 4 tea bags, 1 sugar and 3 coffee sachets , no milk or whitener . Only hand wash in the bathroom not the en-suite. We also reported that ,the blinds were broken / would not work but nobody offered to fix them. The apartment itself was basis and nowhere near luxury .
Đọc thêm
Richard
4,0
/10
Đánh giá cách đây 53 tuần

Hotels.com verified review

Room wasn’t ready on arrival. No apology for this, just told to come back later.
Christine
6,0
/10
Đánh giá cách đây 71 tuần

Hotels.com verified review

Very hard to find property and there carpark due to lack of signage...would have been better if advised the car park was on gibson Street...recption not very communicative
Jade
icon-Bạn bè và Gia đình Kỳ nghỉ gia đình
Bạn bè và Gia đình Kỳ nghỉ gia đình
10,0
/10
Đánh giá cách đây 71 tuần

Hotels.com verified review

Great location and good value for money.
Chloe
icon-Giải trí cùng Bạn bè
Giải trí cùng Bạn bè
4,0
/10
Đánh giá cách đây 73 tuần

Expedia Group verified review

Property has a great location, walking distance, the 3 bedroom ‘superior’ apartment looked like a uni accommodation the way laid out there were walls which had holes in filled in - rooms nothing special a worn bed and small wardrobe only - we were travelling wanted to see possible to check in earlier as room available however would be extra 20pound an hour - the security bond took week refund contacted hotel no reply for them release after bank said waiting on merchant - parking wasn’t even viable Ended up parking on street which was cheaper as well
Đọc thêm
Lois
icon-Giải trí cùng Bạn bè
Giải trí cùng Bạn bè
2,0
/10
Đánh giá cách đây 74 tuần

Expedia Group verified review

The property was not fit for purpose. The additional bed that we paid for was a tiny camp bed with no mattress just a folded up quilt. Why is the room sold for 5 people if the 5th person has to sleep on that? Every time you turned the tap on in the bathroom the noise that came form the kitchen tap was deafening. The oven door was hanging on by a hinge and the glass wasn’t attached. Overall a terrible stay.
Đọc thêm
Lynne
icon-Bạn bè và Gia đình cùng Bạn bè
Bạn bè và Gia đình cùng Bạn bè
10,0
/10
Đánh giá cách đây 75 tuần

Hotels.com verified review

Good location for all city centre amenities, spacious apartment ideal for short stay with friends.
Helen
icon-Giải trí cùng Trẻ em
Giải trí cùng Trẻ em
4,0
/10
Đánh giá cách đây 76 tuần

Expedia Group verified review

The apartment was supposed to be for 5 people but there weren’t enough beds. Sofa was just a standard sofa and there wasn’t enough bedding. Made for a very cold and uncomfortable night. The kitchen was very badly equipped. No way you could make a meal in it. There were only 2 forks, 2 knives, 1 spoon, 1 very dirty pan, 2 bowls and 3 plates. Poor selection of glasses and tiny mugs. All had to be washed before using to get the dirt and grease off them. Very disappointed as we were away for a family weekend and expected to be able to make meals.
Đọc thêm
James
icon-Công tác
Công tác
6,0
/10
Đánh giá cách đây 78 tuần

Hotels.com verified review

The email about checking in with details was non-existent and more the issue was because I had to check in after hours, I could have relied upon what to do. Instead after phone calls I finally reached someone who had to themselves learn how to check me in via a lock box to get a key. All this could have been solved with a email detailing things that are useful. Instead after an hour wondering if I would have to cancel, finally it worked out. In the apartment, it was okay but no wash cloth, and just missing the beat on a few things. Clean enough but like the really bad check in, not a place or experience I will want to repeat.
Đọc thêm
Verified traveler
4,0
/10
Đánh giá cách đây 79 tuần

Hotels.com verified review

Was advertised as luxury apartments, might be to some who stays at travel lodge hotels. It’s all about the finishing touches for luxury and good interior furniture, this apartment lacked both. Rotten wood in bathroom. Blinds fall off when trying to open them and a dirty hob in kitchen. Would not stay again!
Kevin
icon-Công tác
Công tác
4,0
/10
Đánh giá cách đây 80 tuần

Expedia Group verified review

Awful place left 2 days early and checked into malmaison
Verified traveler
icon-Bạn bè và Gia đình Kỳ nghỉ gia đình
Bạn bè và Gia đình Kỳ nghỉ gia đình
6,0
/10
Đánh giá cách đây 82 tuần

Hotels.com verified review

The Apartment is central and we'll located and, if you're lucky you might get one with a view of the bridge. We only stayed for one night, the living area/kitchen is well designed, providing plenty of space to move around between both sides. We had a two room apartment with enough space in each room and, the mattresses were ok. Unfortunately the kitchen sink makes a loud static noise each time the hot water tabs in the apartment/building turned on. The toilet in the ensuite bathroom was used and not flushed and they were nails on the bed which was already made. The other room had 4 light bulbs but only 1 was working. Informed the receptionist but we were informed that there was no maintenance staff available, it was 1640hrs on a Sunday, right after check-in. There were 5 reading lights in the apartment and only two of them were working. We cleaned the hand soap bottle in the main bathroom because the soap was coming out with mould. The oven works but the door is broken. The gentleman during check-out was more customer orientated compared to the lady during the check-in, it was cold and felt like we were disturbing. I had huge expectations when I made this booking, I checked it on both Hotels.com and on Dream apartments' website. From seeing the pictures on both sites to then slowly discovering the faults within the flat, disappointing. Your apartments have a huge potential unfortunately I feel the work behind it to maintain the standard is lacking.
Đọc thêm
Dominic
icon-Công tác
Công tác
6,0
/10
Đánh giá cách đây 86 tuần

Hotels.com verified review

The apartment is tired and has had some painting work done but in a very poor way. Furniture and carpets in the lounge are in a poor condition and needs refreshing, the windows were very hard to open and handles were loose which was a concern when trying to close them up. Lights to the main bed room did not work with only bed side lamps working.
Đọc thêm
Alan
icon-Công tác
Công tác
4,0
/10
Đánh giá cách đây 87 tuần

Hotels.com verified review

I stayed at this apartment for 3 nights, 2 of which I had no hot water. I spoke to them after the first night and the water was fine the second night but on my return to the property from work on the third night it was not working again. There is nobody to contact as they only have someone in during daytime office hours. I spoke to them about some sort of refund, which I believe is fair and they said they would look into it. I have heard absolutely nothing since. The property itself is not bad at all, it is looking a little tired. Many of the spotlight bulbs had blown and not been replaced also.
Đọc thêm
Andrew
icon-Bạn bè và Gia đình Kỳ nghỉ gia đình
Bạn bè và Gia đình Kỳ nghỉ gia đình
2,0
/10
Đánh giá cách đây 87 tuần

Hotels.com verified review

No hot water available in our room for three days, bathroom door did not close let alone lock as the door was too large for the surround. Window had black tape around it to keep it shut. Lounge door edging was peeling off exposing the nails to keep it held on, the whole place needs maintenance. Nothing like the photos on Hotels.com Children from room next door were able to run along our balcony and bang on the window first thing in the morning. Staff didn’t really want to know. Was however offered 15% refund but would not recommend this place.
Đọc thêm
Số lượng đánh giá trên mỗi trang
20
40

Sẵn sàng quyết định chưa?

Đặt phòng ngay bây giờ
Khác 4 Dream Apartments Quayside

Miễn trừ trách nhiệm

Miễn trừ trách nhiệm: Khách sạn có trách nhiệm bảo đảm tính chính xác của tất cả các hình ảnh thể hiện. Traveloka không chịu trách nhiệm đối với bất kỳ sai lệch nào về mặt hình ảnh.

Công ty TNHH Traveloka Việt Nam. Mã số doanh nghiệp 0313581779 | Địa chỉ: Tòa nhà An Phú, 117 - 119 Lý Chính Thắng, Phường Xuân Hòa, TP HCM | Đại diện pháp luật: Nguyễn Thị Thu Hương| Email: cs@traveloka.com | Tel: +84 28 3861 4699
Copyright © 2026 Traveloka. All rights reserved
8,0
Rất tốt
Từ 154 đánh giá
Vệ sinh

8,0

Tiện nghi phòng

8,4

Vị trí

10,0

Dịch vụ và Tiện ích

8,6

Sắp xếp theo
Liên quan nhất
Sự thích
Xem Tất cả

Đánh giá của du khách Dream Apartments Quayside

Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
Steven
icon-Bạn bè và Gia đình Kỳ nghỉ gia đình
Bạn bè và Gia đình Kỳ nghỉ gia đình
2,0
/10
Đánh giá cách đây 25 tuần

Hotels.com verified review

Was cancelled by hotel on day of stay
Sean
icon-Bạn bè và Gia đình Kỳ nghỉ gia đình
Bạn bè và Gia đình Kỳ nghỉ gia đình
8,0
/10
Đánh giá cách đây 31 tuần

Hotels.com verified review

Great place, not too far from town or the arena. Electric rads can’t be controlled because the dials have melted so the rooms get really hot or cold as there’s no way of regulating them. Other than that it’s really good value for money and very spacious. Would definitely stay again.
Ami
8,0
/10
Đánh giá cách đây 36 tuần

Hotels.com verified review

The stay was good beds and towels clean but the apartments could do with a make over and tidy up not the best I have stated in
Sally
icon-Giải trí Kỳ nghỉ gia đình
Giải trí Kỳ nghỉ gia đình
6,0
/10
Đánh giá cách đây 49 tuần

Expedia Group verified review

Honest review, stayed in apartment 41 for a family event. Arrived at 3pm-ish and was told check in was at 4pm, when I stated it was 3pm on Expedia, was given the key and told the apartment was ready for us and to park at the back free of charge if there was space (there was). When we entered everything was clean and in place, beds where made up nicely, fresh towels, couldn't fault it. However, as with previous review I'd read, the furniture in the livingroom was "knackered", faux leather flaking off the sofa and dining chairs, tv bog standard (a lovely purple/green glow and not smart), crockery I'd say hit and miss, and the paint job not professionally finished. The beds were a little hard, this is personal preference, you can't please everyone, but the pillows were comfy, and we liked the fact that there were blankets on the bed (we have a high tog duvet at home). All this being said, for the price, the location, we didn’t spend much time there due to the event, it was alright and would probably book again if we were up that way for another weekend (probably wouldn't stay with our kids though). However, we wouldn't call it luxury or 4 stars, chamges would need to be made for that, but then I suppose that would drive up the cost of staying there.
Đọc thêm
Stephen
icon-Công tác
Công tác
10,0
/10
Đánh giá cách đây 49 tuần

Hotels.com verified review

Parking directions could be made more clear. Apart from that decent apartment. Needs a bit of TLC but very good
Claire
icon-Giải trí cùng Bạn bè
Giải trí cùng Bạn bè
2,0
/10
Đánh giá cách đây 51 tuần

Expedia Group verified review

We made a booking via Expedia for 6 people ( 3 bedrooms) on 4th May . We are allocated apartment 43 . Which is a 2 bedroom , for 4 people . We told reception this and were told " oh I can see what has happened" but no further assistance given. As 2 of our party has a change of plan it was ok although we did have to share a room when 2 of us were expecting to have a room each. But had they checked in later as planned they would have had nowhere to sleep . We also raised issues that ; There were only 3 mugs , apparently there are no spares ? And all other accommodation was booked , so who was in the apartment we should have had ? The complimentary tea and coffee was very poor , 4 tea bags, 1 sugar and 3 coffee sachets , no milk or whitener . Only hand wash in the bathroom not the en-suite. We also reported that ,the blinds were broken / would not work but nobody offered to fix them. The apartment itself was basis and nowhere near luxury .
Đọc thêm
Richard
4,0
/10
Đánh giá cách đây 53 tuần

Hotels.com verified review

Room wasn’t ready on arrival. No apology for this, just told to come back later.
Christine
6,0
/10
Đánh giá cách đây 71 tuần

Hotels.com verified review

Very hard to find property and there carpark due to lack of signage...would have been better if advised the car park was on gibson Street...recption not very communicative
Jade
icon-Bạn bè và Gia đình Kỳ nghỉ gia đình
Bạn bè và Gia đình Kỳ nghỉ gia đình
10,0
/10
Đánh giá cách đây 71 tuần

Hotels.com verified review

Great location and good value for money.
Chloe
icon-Giải trí cùng Bạn bè
Giải trí cùng Bạn bè
4,0
/10
Đánh giá cách đây 73 tuần

Expedia Group verified review

Property has a great location, walking distance, the 3 bedroom ‘superior’ apartment looked like a uni accommodation the way laid out there were walls which had holes in filled in - rooms nothing special a worn bed and small wardrobe only - we were travelling wanted to see possible to check in earlier as room available however would be extra 20pound an hour - the security bond took week refund contacted hotel no reply for them release after bank said waiting on merchant - parking wasn’t even viable Ended up parking on street which was cheaper as well
Đọc thêm
Lois
icon-Giải trí cùng Bạn bè
Giải trí cùng Bạn bè
2,0
/10
Đánh giá cách đây 74 tuần

Expedia Group verified review

The property was not fit for purpose. The additional bed that we paid for was a tiny camp bed with no mattress just a folded up quilt. Why is the room sold for 5 people if the 5th person has to sleep on that? Every time you turned the tap on in the bathroom the noise that came form the kitchen tap was deafening. The oven door was hanging on by a hinge and the glass wasn’t attached. Overall a terrible stay.
Đọc thêm
Lynne
icon-Bạn bè và Gia đình cùng Bạn bè
Bạn bè và Gia đình cùng Bạn bè
10,0
/10
Đánh giá cách đây 75 tuần

Hotels.com verified review

Good location for all city centre amenities, spacious apartment ideal for short stay with friends.
Helen
icon-Giải trí cùng Trẻ em
Giải trí cùng Trẻ em
4,0
/10
Đánh giá cách đây 76 tuần

Expedia Group verified review

The apartment was supposed to be for 5 people but there weren’t enough beds. Sofa was just a standard sofa and there wasn’t enough bedding. Made for a very cold and uncomfortable night. The kitchen was very badly equipped. No way you could make a meal in it. There were only 2 forks, 2 knives, 1 spoon, 1 very dirty pan, 2 bowls and 3 plates. Poor selection of glasses and tiny mugs. All had to be washed before using to get the dirt and grease off them. Very disappointed as we were away for a family weekend and expected to be able to make meals.
Đọc thêm
James
icon-Công tác
Công tác
6,0
/10
Đánh giá cách đây 78 tuần

Hotels.com verified review

The email about checking in with details was non-existent and more the issue was because I had to check in after hours, I could have relied upon what to do. Instead after phone calls I finally reached someone who had to themselves learn how to check me in via a lock box to get a key. All this could have been solved with a email detailing things that are useful. Instead after an hour wondering if I would have to cancel, finally it worked out. In the apartment, it was okay but no wash cloth, and just missing the beat on a few things. Clean enough but like the really bad check in, not a place or experience I will want to repeat.
Đọc thêm
Verified traveler
4,0
/10
Đánh giá cách đây 79 tuần

Hotels.com verified review

Was advertised as luxury apartments, might be to some who stays at travel lodge hotels. It’s all about the finishing touches for luxury and good interior furniture, this apartment lacked both. Rotten wood in bathroom. Blinds fall off when trying to open them and a dirty hob in kitchen. Would not stay again!
Kevin
icon-Công tác
Công tác
4,0
/10
Đánh giá cách đây 80 tuần

Expedia Group verified review

Awful place left 2 days early and checked into malmaison
Verified traveler
icon-Bạn bè và Gia đình Kỳ nghỉ gia đình
Bạn bè và Gia đình Kỳ nghỉ gia đình
6,0
/10
Đánh giá cách đây 82 tuần

Hotels.com verified review

The Apartment is central and we'll located and, if you're lucky you might get one with a view of the bridge. We only stayed for one night, the living area/kitchen is well designed, providing plenty of space to move around between both sides. We had a two room apartment with enough space in each room and, the mattresses were ok. Unfortunately the kitchen sink makes a loud static noise each time the hot water tabs in the apartment/building turned on. The toilet in the ensuite bathroom was used and not flushed and they were nails on the bed which was already made. The other room had 4 light bulbs but only 1 was working. Informed the receptionist but we were informed that there was no maintenance staff available, it was 1640hrs on a Sunday, right after check-in. There were 5 reading lights in the apartment and only two of them were working. We cleaned the hand soap bottle in the main bathroom because the soap was coming out with mould. The oven works but the door is broken. The gentleman during check-out was more customer orientated compared to the lady during the check-in, it was cold and felt like we were disturbing. I had huge expectations when I made this booking, I checked it on both Hotels.com and on Dream apartments' website. From seeing the pictures on both sites to then slowly discovering the faults within the flat, disappointing. Your apartments have a huge potential unfortunately I feel the work behind it to maintain the standard is lacking.
Đọc thêm
Dominic
icon-Công tác
Công tác
6,0
/10
Đánh giá cách đây 86 tuần

Hotels.com verified review

The apartment is tired and has had some painting work done but in a very poor way. Furniture and carpets in the lounge are in a poor condition and needs refreshing, the windows were very hard to open and handles were loose which was a concern when trying to close them up. Lights to the main bed room did not work with only bed side lamps working.
Đọc thêm
Alan
icon-Công tác
Công tác
4,0
/10
Đánh giá cách đây 87 tuần

Hotels.com verified review

I stayed at this apartment for 3 nights, 2 of which I had no hot water. I spoke to them after the first night and the water was fine the second night but on my return to the property from work on the third night it was not working again. There is nobody to contact as they only have someone in during daytime office hours. I spoke to them about some sort of refund, which I believe is fair and they said they would look into it. I have heard absolutely nothing since. The property itself is not bad at all, it is looking a little tired. Many of the spotlight bulbs had blown and not been replaced also.
Đọc thêm
Andrew
icon-Bạn bè và Gia đình Kỳ nghỉ gia đình
Bạn bè và Gia đình Kỳ nghỉ gia đình
2,0
/10
Đánh giá cách đây 87 tuần

Hotels.com verified review

No hot water available in our room for three days, bathroom door did not close let alone lock as the door was too large for the surround. Window had black tape around it to keep it shut. Lounge door edging was peeling off exposing the nails to keep it held on, the whole place needs maintenance. Nothing like the photos on Hotels.com Children from room next door were able to run along our balcony and bang on the window first thing in the morning. Staff didn’t really want to know. Was however offered 15% refund but would not recommend this place.
Đọc thêm
Số lượng đánh giá trên mỗi trang
20
40