What a fantastic find for our one night stay in the Sutton area. Great staff, very clean and a real buzz in the bar and dining area. Our room was clean and warm with fully functioning air con for overnight. Very modern and clean bathroom. The dining area and bar were fab. Thoroughly recommend. All staff were so friendly and such a nice touch being called by your first name from when to check in to when you check out.
My partner and I do a fair amount of city breaks for various gigs. I am not usually one to review anywhere we have stayed but I just had to with this hotel.
The room was lovely
The bed was really BIG and comfortable.
The shower was fantastic
The hotel was spotless
The complimentary bath products were really nice, plenty of shower gel, hair shampoo and conditioner.
The room (we had 306) was lovely and quiet, something we really didn't expect.
Air con worked wonderfully as it was extremely muggy weather.
The staff... well the young lady on reception was amazing, asked us if it was I our first time staying in the area. Gave us information on places to go in the surrounding area, was extremely knowledgeable, polite and so helpful. I asked for extra milk for
our room and was presented with two jugs of fresh milk.
We had an issue with a defective toilet seat so l advised them and within 10 minutes the young lady was at our door with assistance and changing the seat - that's what you
impeccable service. Our whole experience for two days was a delight. We cannot comment on the food as we didn't eat in the restaurant but it did look good. The surrounding area is beautiful, big open spaces and quite a lot to see and do if you like wandering. It was a near perfect location for us with what we needed to do. Thank you so much The Greyhound Hotel, we hope to stay again sometime in the future.
What a find! The greyhound was absolutely perfect. From the amazing breakfast to the best air con that I have ever had in a hotel room, this was one of the best stays that we have had in a long time. All staff were friendly and helpful even when they were really busy in the hot weather. I was concerned that I wouldn't find a space in the car park for my large suv but had no problem. The trip to the Wimbledon Park and Ride was quick and easy but another guest at breakfast said that they took the train to the tennis and the station was only 5 mins walk from the Greyhound. We will be back.