Holiday Inn Express Albert Dock, an IHG Hotel

Great place to base yourself for a stay in Liverpool Friendly & helpful staff

Need to better explain clearly the location of the parking garage, how to pay for parking with the hotel discount and anticipate the inherent ignorance of the guests of the challenges that they might encounter. There is a hidden office at the garage where a real person can assist you in paying for parking so you can bypass the machines and take advantage of the hotel voucher. Hotel staff neglected to fill me with these details until after the fact.

Great location in Liverpool to stay! We loved being right on Albert dock in the heart of the city.

We had a wonderful stay, excellent location, friendly staff, clean, spacious room. Will definitely be back!

This is a very cool property to stay in when visiting Liverpool. The building itself is historic, and you’re in one of the history-rich areas of the city. The building retains a lot of its original architecture, and the rooms have been built to preserve what’s been there as much as possible. So don’t be surprised to find the odd pole in a room or hallway. The weather was unusually warm for my stay, but opening a window helped cool the room. The bed was clean and comfortable and the room itself was spotless. Two negatives, minor, were that I found the room at night to be a little too dark in spots, even with all the lamps on; and the shower floor was a bit slippery and required extra care to prevent falls. Also note that the elevators are quite slow; taking the stairs was generally much faster. Highly recommended overall.

The checking in was easy and knowledgeable

Would definitely recommend this hotel if you are thinking about staying in Liverpool. Quirky hotel on the Albert dock.

Lovely clean hotel set in a historic building with great friendly staff

On arrival we were met by a friendly receptionist.The room had a view of the Albert Dock from a historic building, the room was spotless, very comfortable bed. The breakfast was excellent with lots of choice.

Great hotel, beautiful rooms. Fantastic area, convenient for museums, the arena, shops, restaurants and some breezy fresh air !!

We always book Holiday Inn as it is so clean & convenient for our needs. Not sure about check this time ? Although we got sorted eventually there was a distinct atmosphere of 'couldnt be bothered & none verbal acknowledgement plus the receptionist kept sniffing? The rest of our stay was excellent as was the breakfast the staff couldn't do enough.⭐ We are very pleased with our stay thanks to the rest of the staff. Comfy beds, clean room, although a bit mean with the coffee, tea, sugar, also quiet sleep. Lovely restaurant beside the hotel 'Whats cooking' great steak last night 👍very polite Manager.

Prima Alleen bar eerder gesloten dan medegedeeld

Unique rooms with a great view but musky smelling and sheets questionable!

Nice hotel going back soon

Perfect location, great price and everything you need.

Hotel is in an excellent location, was extremely clean and in very good decorative order. Staff were all friendly and efficient and the included buffet breakfast was extensive and regularly replenished.

The bedrooms were much too hot at night and along with the pillows being too hard made sleeping difficult.

Lovely hotel in a great location. The only downside the floors were very creaky and could be noisy.

Lovely hotel. Friendly staff. Excellent breakfast options. Reasonable pricing. Love the docks

Brilliant location right in the heart of the Albert Dock - all the sights were walkable, or on a short bus journeys ride. Buffet breakfast was incredible! So much choice and staying in the hotel with 2 children who are fussy eaters can be a nightmare but there was something for everyone - pancakes with fruit and Nutella was a definite win! Rooms were big and comfortable - only thing was the bed was a bit too soft but that’s only personal opinion. Amazing view of the Dock and Liver building and staff were so friendly and helpful, would definitely stay again.