Hotel Indigo London - Kensington, an IHG Hotel

Have stayed at other Indigo hotels. This one is undergoing upgrades, but still was excellent. Lovely rooms (we had a 2 room suite), outstanding staff, great kitchen and breakfast, bar is open late, and the location was perfect. 1 block to tube station. Next to the Olympia (short Uber ride of 10 mins) where I was attending the Book Fair, and great restaurants within 10 minute walk radius.....Indian, Pubs, Tai, Italian.....take your pick..

All good!

Excellent linen and quality furnishings. Good breakfast. Location of nearby tube was welcome. Small room and bed in basement overlooking rubbish out of the window. Expensive drinks from bar.

Hotel nice, room was basement and no phone reception. Staff at breakfast very friendly but slow at checkout due to no staff at desk

Nice location with good connection to downtown and Heathrow.

Have been coming here for the last 10 years; great location and very friendly staff, but needs a refresh. Cold showers, moldy windows, windows that can't close. For the rates that are charged, you would expect more

Hotel tres bien situé à deux minutes de marche du métro. Personnel tres sympatique.Chambre standard propre mais mal insonorisée et mal chauffée. Aucun chauffage dans les salles de bain dans tout l'hotel . Fenetres vetustes avec le froid et l'humidité dehors qui rentraient , une horreur , nous simmes rentrés malades. Petit dejeuner copieux mais tout congelé , rien de frais. 1090 euros pour 4 nuits , ne vaut pas ce prix là même pour le centre de Londres

Trevligt hotell med bra läge nära tunnelbanan och bra frukost. Extra plus att det inte var heltäckningsmatta i rummen.

Prime location, updated and clean. Staff friendly and responsive. Great breakfast offerings. Safe, quiet street

It was an excellent stay. One of the best hotels in that area (and I stayed in a few). The staff was extremely friendly and accommodating. I did not know I had breakfast included and that was a nice surprise. Good breakfast for the price of the stay. The room was as expected for this kind of hotel, nothing special but nothing to complain about. Felt comfortable and had everything I needed. The location is in a good neighborhood with very convenient tube station. I truly think they are really trying to be excellent. Will for sure look at this hotel again for my next London trip.

Stay often here but property showing its age. No hot water in mornings.Complained but was told it had been used up! Convenient for underground, pubs, shopping at Kensingtom High street.

地下鉄駅のすぐそばで便利でした 観光地の中心から離れているので静かですし、イギリスらしい雰囲気を味わえないました 近くにスーパーもパブもあり、1人で滞在するのに困りません

Great location in authentic Kensington neighbourhood and super close to Underground Station. The building and the rooms are beautiful, staff is super friendly and breakfast tasty :)

Excellent Location. Comfortable and Clean

Hyggeligt hotel i rolige omgivelser og kun 150 m til Earls Court. Fremragende morgenmad som bliver tilberedt til en. Og så er der yderligere frugt, pålæg og alt tænkeligt. 4 forskellige juicer. Kan klart anbefales.

local perto de uma grande estação de metro, perto de pubs e lojas. cafe da manha extraordinario mas poderia melhor a distribuição dos moveis e tv no quarto.

Perfect place to stay in London. Walkable to pubs. The tube station is across the street. Excellent breakfast includes latte or cappuccino

We booked a “premium room” but the premium feel was absent, unfortunately. The greeting on checkin was fine, but upon arriving in the room the coffee spilt down the wall, runs over the skirting board and small patch on the floor were the give-away for the standards employed here. Yes, we could have complained, but spare time was not on our side as this was a busy business trip. Come shower time the raindrop shower head leaks water from above it, the bathroom door was quite water damaged (the wrong type of door for the use, if not sealed) and the two bath sheets had holes. Breakfast looked barely cooked (which we did mention) so we grabbed something elsewhere - another wasted cost. I have fed back complaints to the hotel, but a week on there remains no response, so I guess none of this is news to them. On the plus side, the bed was comfortable, the equipment in the room good and the staff friendly. The location is the main plus point. On balance, I doubt we’d return as the return on expense really isn’t there (in our view). Perhaps if we’d have chosen a more basic experience it would have been better.

Convenient

The staff were very helpful and friendly.