Katrina's Apartment Cirencester

Well it was troubled from the start. Couldn’t get into property had to ask a neighbour after speaking to hotels.com direct (they were useless - Indian call centre didn’t have a clue) neighbour gave me owners number. Called her she said did let have lock keep number and she would contact who manages it. Nearly 2 hours after arriving we managed to get in!!!! Lady was supposed to send us check in e Mail didn’t and we left yesterday and still haven’t received it. Apartment in a good location to town but entry is very very run down and unwelcoming. You can hear the neighbours walls and floors paper thin and the people upstairs must have been doing a marathon in their apartment as it was constant thud thud thud and the washing machine upstairs sounded like it was going to come through the floor. It’s states it has blackout curtains and yes it does but again very poorly fitted. They let in a lot of light !! You didn’t need a light on it was that bright in there