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Kensington House Aparthotel
Căn Hộ
9,0
/10
Xuất sắc
97 đánh giá
Khách nói gì về kỳ nghỉ của họ
Jonathan
10,0
/ 10
The apartment was scrupulously clean. We've stayed here three times over the last couple years and they have always been really clean. The deco is modem and still in excellent order. Parking is great..right on the front door and it's only a short walk into the city..a fantastic place to stay when visiting the city
Xem phiên dịch
Katy
10,0
/ 10
Amazing apartment hotel with lots of space, and lovely little touches which made us feel at home.
We also left something at the hotel which was very kindly sent back to us, thank-you.
We will definitely be staying again!
Xem phiên dịch
chris
10,0
/ 10
Great value for money, taxi ride close to everything. Clean and spacious room.
Even put some milk and water in your fridge for you. Sky sports also on tv was a big plus while waiting to go out.
Xem phiên dịch
Trong khu vực
Xem bản đồ
5 Osbourne Road, Jesmond, Newcastle, Anh, NE2 2AA
Tiện ích chính
Xem thêm
WiFi
Xem thêm
Những phòng còn trống tại Kensington House Aparthotel
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5 Osbourne Road, Jesmond, Newcastle, Anh, NE2 2AA
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Vị trí
Kensington House Aparthotel toạ lạc tại khu vực / thành phố Newcastle.
Thông tin về Kensington House Aparthotel
Hãy sẵn sàng đón nhận trải nghiệm khó quên bằng dịch vụ độc đáo và hoàn hảo của nơi nghỉ cùng các tiện nghi đầy đủ, đáp ứng mọi nhu cầu của quý khách.
Kensington House Aparthotel là nơi nghỉ sở hữu đầy đủ tiện nghi và dịch vụ xuất sắc theo nhận định của hầu hết khách lưu trú.
Tận hưởng trải nghiệm lưu trú xa hoa đầy thú vị không đâu sánh bằng tại Kensington House Aparthotel.
Tất cả những tiện ích tại Kensington House Aparthotel
Khác
Tiện nghi công cộng
- OTHER
- Khu vực không hút thuốc
Kết nối mạng
- Wifi (miễn phí)
Tiện nghi chung
- Bãi gửi xe (thu phí)
Chính sách và những thông tin liên quan của Kensington House Aparthotel
Lưu Ý Quan Trọng
Bạn muốn nhận phòng bên ngoài khung giờ quy định (ví dụ như sáng sớm hoặc tối muộn)? Bạn có thể thoả thuận trực tiếp với nơi lưu trú!
- Phí bãi xe tự phục vụ: 15 GBP mỗi ngày
- Phí nhận phòng sớm: 20.00 GBP (tùy tình hình thực tế)
- Phí trả phòng muộn: 35.00 GBP (tùy tình hình thực tế)
- Phí dịch vụ dọn phòng: 25 GBP
- Khách có thể yêu cầu cung cấp thêm giường phụ với khoản phụ phí nhỏ
Danh sách trên có thể không đầy đủ. Phí và đặt cọc có thể không bao gồm thuế và có thể thay đổi.
Bạn sẽ được yêu cầu thanh toán cho nơi lưu trú các khoản phí sau. Phí có thể bao gồm các loại thuế hiện hành:
- Đặt cọc tiền mặt: 100 GBP mỗi lần lưu trú
Chúng tôi đã liệt kê mọi khoản phí được nơi lưu trú cung cấp thông tin.
- Có thể thu phí thêm người với mức phí khác nhau, tùy chính sách riêng
- Có thể cần giấy tờ tùy thân hợp pháp có ảnh và tiền đặt cọc (cho các chi phí phát sinh - nếu có) để làm thủ tục nhận phòng
- Tùy thuộc vào tình hình thực tế khi nhận phòng mà các yêu cầu đặc biệt có được đáp ứng hay không và có thể thu phụ phí. Không đảm bảo đáp ứng mọi yêu cầu đặc biệt
- Tên trên thẻ tín dụng sử dụng khi nhận phòng để trả cho các khoản phí phát sinh phải trùng tên với khách lưu trú chính trong đặt phòng
- Nơi lưu trú này nhận thanh toán bằng thẻ tín dụng, thẻ ghi nợ và tiền mặt
- Chủ nhà chưa cho biết có máy phát hiện khí carbon monoxide tại nơi lưu trú hay không; hãy cân nhắc mang theo máy phát hiện khí carbon monoxide cầm tay
- Chủ nhà chưa cho biết có máy báo khói tại nơi lưu trú hay không
- Nơi lưu trú này có không gian ngoài trời, chẳng hạn như ban công, sân hiên, sân thượng có thể không phù hợp với trẻ em. Nếu có thắc mắc, vui lòng liên hệ với nơi lưu trú trước khi đến để xác nhận họ có thể sắp xếp cho bạn một phòng phù hợp.
- Vui lòng lưu ý các chuẩn mực về văn hóa và chính sách khách có thể khác nhau theo từng quốc gia và nơi lưu trú. Thông tin về chính sách do nơi lưu trú cung cấp.
- Khoản đặt cọc của nơi lưu trú này áp dụng cho mọi khách lưu trú vào cuối tuần. Khoản đặt cọc sẽ được hoàn trả nếu không có thiệt hại.
Nơi lưu trú này không có quầy tiếp tân. Người quản lý sẽ đón tiếp khách tại nơi lưu trú. Nếu có câu hỏi nào, vui lòng liên hệ với nơi lưu trú theo thông tin có trong xác nhận đặt phòng.
Hotel only accepts guests with minimum age of 21
Thời gian nhận phòng/trả phòng
Giờ nhận phòng:
15:00 - 00:00
Giờ trả phòng:
Trước 11:00
Hotel policy is not yet available.
Thông tin chung
Tiện ích chung | WiFi |
Thời gian nhận/trả phòng | Từ 15:00 - 00:00 - đến 11:00 |
Số phòng còn trống tai Kensington House Aparthotel | 23 |
Số lầu tại Kensington House Aparthotel | 4 |
Những tiện nghi khác tại Kensington House Aparthotel | OTHER, Khu vực không hút thuốc, Wifi (miễn phí), Bãi gửi xe (thu phí) |
Câu hỏi thường gặp về Kensington House Aparthotel
Những tiện ích tại Kensington House Aparthotel?
Những tiện ích tại Kensington House Aparthotel bao gồm WiFi. (một số dịch vụ sẽ yêu cầu trả thêm phí):
Thời gian nhận phòng và trả phòng của Kensington House Aparthotel?
Thời gian nhận phòng tại Kensington House Aparthotel là từ 15:00 - 00:00 và trả phòng trước Trước 11:00
Khách sạn Kensington House Aparthotel đạt tiêu chuẩn mấy sao?
Kensington House Aparthotel là khách sạn đạt tiêu chuẩn 4.0 sao.
Kensington House Aparthotel có bao nhiêu tầng lầu?
Kensington House Aparthotel có tổng cộng 4 tầng.
Tổng số phòng hiện có tại Kensington House Aparthotel là bao nhiêu?
Tổng số phòng tại Kensington House Aparthotel là 23 phòng.
Xem tất cả
Những review khác của du khách về Kensington House Aparthotel
Xếp hạng và đánh giá tổng thể Kensington House Aparthotel
Các nguồn khác (97)
9,0
Xuất sắc
Từ 97 đánh giá
Vệ sinh
9,2
Tiện nghi phòng
9,2
Vị trí
8,8
Dịch vụ và Tiện ích
9,0
Sắp xếp theo
Liên quan nhất
Sự thích
Xem Tất cả
Đánh giá của du khách Kensington House Aparthotel
Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
Jonathan
Bạn bè và Gia đình
10,0
/10
Đánh giá cách đây 277 tuần
Hotels.com verified review
The apartment was scrupulously clean. We've stayed here three times over the last couple years and they have always been really clean. The deco is modem and still in excellent order. Parking is great..right on the front door and it's only a short walk into the city..a fantastic place to stay when visiting the city
Barb
Giải trí cùng Bạn đời
6,0
/10
Đánh giá cách đây 331 tuần
Expedia Group verified review
Good location in leafy suburb of Jesmond. 10-15 minute walk to several excellent restaurants, 15-20 minute walk to central city, Metro Station nearby. Parking on-site.
Check in was stressful - all done by phone and codes. Very little information on Newcastle in room regarding where to find restaurants, shops, transport options, etc. Receptionist/security available only 8pm-8am so no-one to ask. No instructions for washing machine/dryer.
Đọc thêm
Verified traveler
4,0
/10
Đánh giá cách đây 338 tuần
Hotels.com verified review
We have stayed here many times before and have been very happy on each occasion - hence returning - but after our recent stay, we will not be visiting again. The ownership of the apartments had changed a few weeks prior to our stay and so on arrival we found that there was no-one to welcome us and check us in, no 24 hour reception, no complimentary breakfast service (as there always had been), no sky TV (as there always had been), no free parking (as there always had been) and no servicing of the apartment, so our tea, coffee, toiletries, loo roll etc were not replenished. We could however, have a breakfast hamper for £19 and have the room serviced for £25! Worst of all we weren't advised of any of this in advance to be able to change our booking, so all the free services we expected, we didn't receive. The owners claim that you have all the convenience and service of a hotel but this simply isn't true - there is actually no service at all! I complained to Hotels.com and they fobbed me off saying I should contact Dream Apartments direct, but on doing this, I have been ignored and they have even had the grace to reply to me about our experience.
Do beware when reading Tripadvisor or hotels.com reviews that anything posted before May 2019 is not an accurate reflection of the service you will now receive and the experience you will have when staying here.
We are really sorry about this change of service as we have always loved staying here, but won't do so again.
Đọc thêm
Verified traveler
Bạn bè và Gia đình
6,0
/10
Đánh giá cách đây 340 tuần
Expedia Group verified review
Well appointed apartment. Everything provided for a comfortable stay. Kitchen v well equipped . Very friendly & helpful reception staff.
Unfortunately there was a continuous loud drone from the hot water tank sited in cupboard adjacent to the bedroom which did affect sleep.
Verified traveler
Công tác
4,0
/10
Đánh giá cách đây 342 tuần
Expedia Group verified review
Tv didn't work, marks on the walls, basement flat so no previsy through the windows
Katy
10,0
/10
Đánh giá cách đây 346 tuần
Hotels.com verified review
Amazing apartment hotel with lots of space, and lovely little touches which made us feel at home.
We also left something at the hotel which was very kindly sent back to us, thank-you.
We will definitely be staying again!
chris
10,0
/10
Đánh giá cách đây 351 tuần
Hotels.com verified review
Great value for money, taxi ride close to everything. Clean and spacious room.
Even put some milk and water in your fridge for you. Sky sports also on tv was a big plus while waiting to go out.
Lindsey
10,0
/10
Đánh giá cách đây 356 tuần
Hotels.com verified review
We thoroughly enjoyed our stay here, the apartment was very comfortable and stylish and well equipped. The staff were friendly and helpful. The apartment is very close to Jesmond Metro station and the town centre is in easy reach if you fancy a walk. The hotel is a little to the south of the main restaurants and bars in Jesmond but the plus side was that it was very quiet. I would recommend this for people like us who were looking for somewhere comfortable to stay for a weekend visit. It would be ideal for someone staying a bit longer, either for leisure or work.
Đọc thêm
Nichola
10,0
/10
Đánh giá cách đây 359 tuần
Hotels.com verified review
This was our second New Year stay and again we loved it. The apartment was very clean and the service excellent, as both were last year. The apartment offers all you will need for a few days stay with really nice touches like the breakfast goodies and free parking and wifi. The apartment is ideally located for all that Newcastle and Jesmond have to offer and the metro couldn't be handier! We will be returning again next New Year, if not before!
Đọc thêm
Nigel
10,0
/10
Đánh giá cách đây 364 tuần
Hotels.com verified review
Great place for the money, right opposite Jesmond Metro station, so easy access to town center. stayed while visiting our son at University.
Joseph
10,0
/10
Đánh giá cách đây 366 tuần
Hotels.com verified review
Plenty of parking, friendly reception staff and large clean rooms. Only minor gripe was that the milk in the fridge was a couple of days out of date so i couldn't eat the complementary cereal before heading out.
Verified traveler
8,0
/10
Đánh giá cách đây 370 tuần
Expedia Group verified review
Good sized well equipped apartment. Second visit and this time the level of cleanliness seemed to have declined. Spot of blood on the duvet cover and the throw was filthy, couldn't wait to get it off the bed.
Verified traveler
8,0
/10
Đánh giá cách đây 374 tuần
Hotels.com verified review
Well located for the university, next to Jesmond metro. 20 minutes walk to city centre. Helpful staff.
Moutasim
10,0
/10
Đánh giá cách đây 382 tuần
Hotels.com verified review
It’s a great apartment hotel at an amazing area. It is not a faraway from the city centre, and next to the metro station.
Verified traveler
10,0
/10
Đánh giá cách đây 383 tuần
Expedia Group verified review
Fabulous from check in to check out spacious - high spec apartment excellent location
Verified traveler
4,0
/10
Đánh giá cách đây 384 tuần
Expedia Group verified review
The road noise throughout the night was intolerable. Had I had the ability to drive 2 hours home at 4 a.m. to get some sleep, I would have done. The double glazing is ineffective in this room. I had at best 3 hours of sleep due to the constant and disruptive sound of the city, impacting on our planned trip home.
Furthermore, our overnight stay was made even more uncomfortable because of a lack of consideration to customers. I do not understand that whilst the country is in the middle of a heatwave, why the bed is fitted with a winter duvet, I could not find any other bedding, and no provision of a fan. The latter would not only have assisted with creating airflow within the room but would have also provided an element of white noise to drown out the excessive road noise.
After emailing the establishment of these issues, I was told that it was my fault I didn’t bring these issues to the attention of the night porter, so that in the middle of the night he could have brought up a fan, a thinner duvet and put me in the room that was locked in our apartment. How disruptive! I have an idea, why doesn’t the establishment advise customers in the handbook that has an inventory of every piece of cutlery and tea towel or better still, put you in the quieter room upon registration. Really poor and inappropriate communication!
Đọc thêm
K.M
10,0
/10
Đánh giá cách đây 389 tuần
Hotels.com verified review
We arrived a little bit early but arrangements were made for us to get in. It was next block the building we actually staying.Spacious space and 2 double room for one night. The living room and the open kitchen just look like at home feeling and would be worth for a longer stay. Location is great only 3 metro stop from central train station and 3 mins walk to there but I am not sure any shop around or not.Just doing your shopping before check in if you prefer cooking. However quite noisy in the morning when the traffic start and the check out time too early at 11 am after a nice night out in the concert, would like to have more time to have my lunch first before leaving. Otherwise I would rate for 4.5 as my children enjoy the stay and I have my own privacy.
Đọc thêm
Bev
10,0
/10
Đánh giá cách đây 394 tuần
Expedia Group verified review
Easy to find, loads of parking. Easy access to City centre in taxi (£5).
Accommodation clean, well equipped. Modern and comfortable.
Staff were friendly and honest! Left phone on check out and recieved a phone call to say it had been found . Thank you
CAG
8,0
/10
Đánh giá cách đây 424 tuần
Expedia Group verified review
The location was excellent for us. Metro right across the street and within walking distance of the universities,city centre, restaurants etc. Apartment was well stocked and breakfast items were provided. We had a requested a one bedroom but were rather surprised to have a 3/4 bed for two adults (the room could easily accommodate a King). After day three we contacted the office about our lack or comfort with this bed and were told that they would make up the King in a room that had been locked to us. Unsure why we didn't have this to begin with? Overall, the beds and linens were not comfortable and not in line with "luxury," rental. We found the evening and week end staff pleasant and accommodating. Enjoyed our stay and would recommend but would look at bed situation in more detail prior to booking.
Đọc thêm
Graeme
10,0
/10
Đánh giá cách đây 432 tuần
Hotels.com verified review
Great experience. Hotel staff did our wash at no charge. Very spacious and comfortable.
Số lượng đánh giá trên mỗi trang
20
40
Sẵn sàng quyết định chưa?
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Xếp hạng và đánh giá tổng thể Kensington House Aparthotel
Các nguồn khác (97)
9,0
Xuất sắc
Từ 97 đánh giá
Vệ sinh
9,2
Tiện nghi phòng
9,2
Vị trí
8,8
Dịch vụ và Tiện ích
9,0
Sắp xếp theo
Liên quan nhất
Sự thích
Xem Tất cả
Đánh giá của du khách Kensington House Aparthotel
Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
Jonathan
Bạn bè và Gia đình
10,0
/10
Đánh giá cách đây 277 tuần
Hotels.com verified review
The apartment was scrupulously clean. We've stayed here three times over the last couple years and they have always been really clean. The deco is modem and still in excellent order. Parking is great..right on the front door and it's only a short walk into the city..a fantastic place to stay when visiting the city
Barb
Giải trí cùng Bạn đời
6,0
/10
Đánh giá cách đây 331 tuần
Expedia Group verified review
Good location in leafy suburb of Jesmond. 10-15 minute walk to several excellent restaurants, 15-20 minute walk to central city, Metro Station nearby. Parking on-site.
Check in was stressful - all done by phone and codes. Very little information on Newcastle in room regarding where to find restaurants, shops, transport options, etc. Receptionist/security available only 8pm-8am so no-one to ask. No instructions for washing machine/dryer.
Đọc thêm
Verified traveler
4,0
/10
Đánh giá cách đây 338 tuần
Hotels.com verified review
We have stayed here many times before and have been very happy on each occasion - hence returning - but after our recent stay, we will not be visiting again. The ownership of the apartments had changed a few weeks prior to our stay and so on arrival we found that there was no-one to welcome us and check us in, no 24 hour reception, no complimentary breakfast service (as there always had been), no sky TV (as there always had been), no free parking (as there always had been) and no servicing of the apartment, so our tea, coffee, toiletries, loo roll etc were not replenished. We could however, have a breakfast hamper for £19 and have the room serviced for £25! Worst of all we weren't advised of any of this in advance to be able to change our booking, so all the free services we expected, we didn't receive. The owners claim that you have all the convenience and service of a hotel but this simply isn't true - there is actually no service at all! I complained to Hotels.com and they fobbed me off saying I should contact Dream Apartments direct, but on doing this, I have been ignored and they have even had the grace to reply to me about our experience.
Do beware when reading Tripadvisor or hotels.com reviews that anything posted before May 2019 is not an accurate reflection of the service you will now receive and the experience you will have when staying here.
We are really sorry about this change of service as we have always loved staying here, but won't do so again.
Đọc thêm
Verified traveler
Bạn bè và Gia đình
6,0
/10
Đánh giá cách đây 340 tuần
Expedia Group verified review
Well appointed apartment. Everything provided for a comfortable stay. Kitchen v well equipped . Very friendly & helpful reception staff.
Unfortunately there was a continuous loud drone from the hot water tank sited in cupboard adjacent to the bedroom which did affect sleep.
Verified traveler
Công tác
4,0
/10
Đánh giá cách đây 342 tuần
Expedia Group verified review
Tv didn't work, marks on the walls, basement flat so no previsy through the windows
Katy
10,0
/10
Đánh giá cách đây 346 tuần
Hotels.com verified review
Amazing apartment hotel with lots of space, and lovely little touches which made us feel at home.
We also left something at the hotel which was very kindly sent back to us, thank-you.
We will definitely be staying again!
chris
10,0
/10
Đánh giá cách đây 351 tuần
Hotels.com verified review
Great value for money, taxi ride close to everything. Clean and spacious room.
Even put some milk and water in your fridge for you. Sky sports also on tv was a big plus while waiting to go out.
Lindsey
10,0
/10
Đánh giá cách đây 356 tuần
Hotels.com verified review
We thoroughly enjoyed our stay here, the apartment was very comfortable and stylish and well equipped. The staff were friendly and helpful. The apartment is very close to Jesmond Metro station and the town centre is in easy reach if you fancy a walk. The hotel is a little to the south of the main restaurants and bars in Jesmond but the plus side was that it was very quiet. I would recommend this for people like us who were looking for somewhere comfortable to stay for a weekend visit. It would be ideal for someone staying a bit longer, either for leisure or work.
Đọc thêm
Nichola
10,0
/10
Đánh giá cách đây 359 tuần
Hotels.com verified review
This was our second New Year stay and again we loved it. The apartment was very clean and the service excellent, as both were last year. The apartment offers all you will need for a few days stay with really nice touches like the breakfast goodies and free parking and wifi. The apartment is ideally located for all that Newcastle and Jesmond have to offer and the metro couldn't be handier! We will be returning again next New Year, if not before!
Đọc thêm
Nigel
10,0
/10
Đánh giá cách đây 364 tuần
Hotels.com verified review
Great place for the money, right opposite Jesmond Metro station, so easy access to town center. stayed while visiting our son at University.
Joseph
10,0
/10
Đánh giá cách đây 366 tuần
Hotels.com verified review
Plenty of parking, friendly reception staff and large clean rooms. Only minor gripe was that the milk in the fridge was a couple of days out of date so i couldn't eat the complementary cereal before heading out.
Verified traveler
8,0
/10
Đánh giá cách đây 370 tuần
Expedia Group verified review
Good sized well equipped apartment. Second visit and this time the level of cleanliness seemed to have declined. Spot of blood on the duvet cover and the throw was filthy, couldn't wait to get it off the bed.
Verified traveler
8,0
/10
Đánh giá cách đây 374 tuần
Hotels.com verified review
Well located for the university, next to Jesmond metro. 20 minutes walk to city centre. Helpful staff.
Moutasim
10,0
/10
Đánh giá cách đây 382 tuần
Hotels.com verified review
It’s a great apartment hotel at an amazing area. It is not a faraway from the city centre, and next to the metro station.
Verified traveler
10,0
/10
Đánh giá cách đây 383 tuần
Expedia Group verified review
Fabulous from check in to check out spacious - high spec apartment excellent location
Verified traveler
4,0
/10
Đánh giá cách đây 384 tuần
Expedia Group verified review
The road noise throughout the night was intolerable. Had I had the ability to drive 2 hours home at 4 a.m. to get some sleep, I would have done. The double glazing is ineffective in this room. I had at best 3 hours of sleep due to the constant and disruptive sound of the city, impacting on our planned trip home.
Furthermore, our overnight stay was made even more uncomfortable because of a lack of consideration to customers. I do not understand that whilst the country is in the middle of a heatwave, why the bed is fitted with a winter duvet, I could not find any other bedding, and no provision of a fan. The latter would not only have assisted with creating airflow within the room but would have also provided an element of white noise to drown out the excessive road noise.
After emailing the establishment of these issues, I was told that it was my fault I didn’t bring these issues to the attention of the night porter, so that in the middle of the night he could have brought up a fan, a thinner duvet and put me in the room that was locked in our apartment. How disruptive! I have an idea, why doesn’t the establishment advise customers in the handbook that has an inventory of every piece of cutlery and tea towel or better still, put you in the quieter room upon registration. Really poor and inappropriate communication!
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K.M
10,0
/10
Đánh giá cách đây 389 tuần
Hotels.com verified review
We arrived a little bit early but arrangements were made for us to get in. It was next block the building we actually staying.Spacious space and 2 double room for one night. The living room and the open kitchen just look like at home feeling and would be worth for a longer stay. Location is great only 3 metro stop from central train station and 3 mins walk to there but I am not sure any shop around or not.Just doing your shopping before check in if you prefer cooking. However quite noisy in the morning when the traffic start and the check out time too early at 11 am after a nice night out in the concert, would like to have more time to have my lunch first before leaving. Otherwise I would rate for 4.5 as my children enjoy the stay and I have my own privacy.
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Bev
10,0
/10
Đánh giá cách đây 394 tuần
Expedia Group verified review
Easy to find, loads of parking. Easy access to City centre in taxi (£5).
Accommodation clean, well equipped. Modern and comfortable.
Staff were friendly and honest! Left phone on check out and recieved a phone call to say it had been found . Thank you
CAG
8,0
/10
Đánh giá cách đây 424 tuần
Expedia Group verified review
The location was excellent for us. Metro right across the street and within walking distance of the universities,city centre, restaurants etc. Apartment was well stocked and breakfast items were provided. We had a requested a one bedroom but were rather surprised to have a 3/4 bed for two adults (the room could easily accommodate a King). After day three we contacted the office about our lack or comfort with this bed and were told that they would make up the King in a room that had been locked to us. Unsure why we didn't have this to begin with? Overall, the beds and linens were not comfortable and not in line with "luxury," rental. We found the evening and week end staff pleasant and accommodating. Enjoyed our stay and would recommend but would look at bed situation in more detail prior to booking.
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Graeme
10,0
/10
Đánh giá cách đây 432 tuần
Hotels.com verified review
Great experience. Hotel staff did our wash at no charge. Very spacious and comfortable.
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