Richard III Hotel

We were hesitant to book over a weekend but were assured by the 11pm closing time that it wouldn't be too much of an issue; that wasn't the case. When we checked into the 'cosy country pub' we soon learned that the closing times listed online were not correct. We were told we were to pay when we check out, and were shown up to our room. At first the room seemed fine, if a little warm. First problem, the window didn't open. There was an inner double glazed unit which did open, but an outer sash window which didn't. The space between the two windows was THICK with mould, it clearly hadn't been cleaned in months. We soon discovered that the floor was filthy and the toilet seat was both loose, and clearly didn't fit (potentially dangerous). Despite this, we tried to make the most of it. To be fair the food and drinks we had were decent, can't fault that. Our room must have been directly above one of the speakers, I see other reviews describing a quiet stay but that is NOT our experience. Music was thumping until 12 on the Friday night, and 1:30 on the Saturday night. Not ideal in an already hot and stuffy room. Then came checking out. No staff anywhere, we called the pub, no use. We called the number provided by Expedia. No answer. We tried the emergency contact number provided in the room, who informed us she hasn't worked there for months. After 2 hours we got hold of the manager, who informed us payment is taken automatically when we check out. Honestly, can't recommend.

Excellent couple of days. Enjoyed evening meal in the bar both nights. Bed was comfortable. We ran out of milk and forgot to ask, but otherwise happy.

Super friendly, helpful staff. Had dinner here twice and the food and service were excellent. Parking right outside the hotel. Great value for money. HIGHLY RECOMMENDED

No availability to purchase a breakfast, shower soap empty, main bathroom light not working bulb blown, nobody around until 10.00am to check out

We had the most unreal stay and are already planning on going back again. Atmosphere was amazing and the staff were superb.

All OK Thank You.

Room really good value for money for price paid . Advertised as breakfast available on hotels.com. Definitely not . In the cafe a few doors down . Really noisy due to a leaving party till half 2 in the morning . Would be good to have a box or something to put keys in on departure, we ended up putting ours in the room door so they didn’t get lost .

Room ok bed was comfy. Just stayed 1night. Unfortunately there was a leaving do. Normally closes at 11 pm but went in till 2am. Not ideal The flushing of other rooms toilets and showers could be heard in our room ( 4 ) needs to be a bit more sound proof Meal we had was lovely Host very nice Town very quiet. Was just a night away from everything for a rest.

Very friendly staff, nice food at very reasonable prices.Room spotless and hotel in a lovely location. Would definitely stay here again

This property was really beautiful and the staff were so kind! Unfortunately as it's an older building, there is no lift to the rooms so it probably won't be accessible to people with mobility challenges.

Check in was smooth and welcoming. There was plenty of choice for dinner. Breakfast was plentiful, hot and served right on time. The room we had was room 6. It was a little dark and the sloping roof was no problem to us but tall people will bang their heads. There were a few dog treats on the carpet which we just picked up and threw in the bin. There was plenty of tea and coffee, the towels were lovely and fluffy and the bed extremely comfortable. It was our second time staying and we will return again.

Nice location and easy free parking. Hearty breakfast.

Staff were excellent, room was not ready but they give a complimentary drink while we waited which was nice. Bed was excellent a good size and bathroom very good. My only complaint was that although our room (no 3) had a window looking out on the main square, the inner opened but the outer window was old and seized closed. This was a very hot night and no AC so the room was stifling hot so not a good nights sleep.

The pub family couldn’t have been more helpful, kind and generous. I had all sorts of car troubles and they went out of their way to be helpful.Thanks ever so much.