The Swan Hotel, Stafford, Staffordshire

A good stay all round room was a bit dark very small window not a great view over roof tops. Bed not the most comfy would not stay in this room again

Absolutely fantastic hotel , rooms & cleanliness exceptional Staff excellent customer services and friendly. Service is impeccable theirs is nothing to they wouldn’t do for you . Absolutely fantastic food we had Steak which was cooked to perfection & my husband had the sea bass again which was cooked to perfection . I also had the Eaton mess which was absolutely delicious

Another super stay at The Swan Hotel. We stayed in room 107, which was spacious , clean, and had everything we needed and more. Staff always friendly and helpful. Great breakfast. Good price. Highly recommend this hotel

Spotlessly very clean just what you want from a hotel room stayed a few times now 5 stars from me many thanks

Fantastic as usual, it is the only place we will stay in Stafford

Always enjoy staying at The Swan. Rooms and staff are great. Only downside is if your room is at the front of the hotel expect late night noise from the pubs across the road at weekends.

Absolutely wonderful. Staff are so accommodating. Room was amazing. Breakfast was excellent. Lovely stay and we will be back. Thankyou.

Lovely hotel, super great sized room. First night was really wonderful only drawback on Friday night quite a lot of noise from the nearby disco/club until after midnight. Breakfast wonderful.

One of the best hotels I’ve stayed in! Incredible rooms, service, food and staff! 10/10 location and car parking is perfect (albeit a bit tricky to find first time around)

Really nice weekend stay. Comfortable room, good quality and plentiful food and excellent staff.

Staff very friendly and helpful went out of their way to make sure that everything went smoothly.

A fabulous stay with amazing service and food superb.

Absolutely perfect except the room was way too hot and the only way to cool it down was to open the window

Love staying here Great food and very helpful staff

This was best value for money for a 1 night stay we have ever stayed at. All staff very friendly and nothing was to much trouble.

Great location - a real olde worlde inn with uneven floors but modern comfort. The car park took a little finding - but good directions on the hotel's own website. Great breakfast

Good bedroom and central position. Evening meal involved microwaved food which was just about edible. Breakfast food better quality however 90 minute wait for cooked breakfast one day. Second day 30 minutes and run out of some of the food. It good enough for a hotel with this rating.

Nice hotel, great location with good parking

Sadly this wasn't a good stay. I needed to get access to my room earlier. The staff were nice and organised this for me which was excellent. There was some confusing mis messaging about the wifi when I joined and so I tried to dial down to reception to ask but the phone in the room was disconnected. When I got onto the wifi the quality was very poor which led to 2 very bad calls with clients. I had to use my phone's signal as wifi in the end but phone signal was bad so this also wasn't good. Wifi was good the next morning so it seems to be inconsistent. The room was cold and there were no controls for the temperature - found myself getting into bed fully clothed in the evening to stay warm. Ordered room service which cam promptly and was good quality. Staff were nice but were missing a lot. A few times not at reception, at the bar or at the restaurant which caused me a few delays. Worst part was that my room seemed to be over an area where they were banging, moving heavy things every 1-5 minutes from around 10pm to at least 12:30 which meant I couldn't fall asleep. A combination of room temperature, noise and thin pillows meant I got very little sleep which led to the stay being pointless as I had chosen to stay locally to be fresh for an important, long meeting the next day. So I won't stay again. Poor wifi and lots of noise at night means it just isn't a good hotel despite the staff and food being nice.

We arrived about 40 mins before check in time and parked our car in the last space in the hotel's carpark. I went in to explain that we were going to leave our car and the very friendly lady on reception told us that we could check in early. We stayed in a lovely room that had everything you needed for a comfortable stay. That evening we had a few drinks in the very popular bar but we didn't eat in the restaurant (we had other plans). The next morning we were greeting in the restaurant for breakfast by a very cheerful lady who explained the breakfast menu to us. Breakfast was great-plenty of cold choice and the cooked breakfast was fantastic! Check out was quick and easy. If ever we were in the area again we would definitely stay at The Swan.