Thomas James Hotel

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This is definitely a 3 star hotel, very conveniently situated if you travel by public transport, but you'll have to make alternative arrangements if you travel by car. The premises incorporate a run-down bar which serves pub food and also serves as the breakfast room. Vegetarian and other options are catered for. On arrival, we had one meal there which was o.k. and very reasonably priced, although the beef lasagne I ordered turned out to be a vegetable one. Our room being street-facing and almost directly over the bar, on Friday and Saturday night we were subjected to noise and music from the bar until midnight, which we found was tolerable, but may be a minus for guests who want to go to bed early. Staircase and corridor were as tired as the bar. There is no lift, so the hotel is not suitable for persons with limited mobility. Our room had obviously been reasonably recently refurbished, the carpet was clean, radiators and other fitting looked new and the bathroom was modern, with a powerful shower, a dual flush toilet and a towel rail. It would have benefitted from a shelf to store personal items and holders for the soap/ shower gel dispensers. The room was clean and tidy. For storage, it featured three coat hooks, but no other hanging space for clothing, nor drawers to store folded items. We had to live out of our suitcases. The mattresses were definitely worn and will need replacing, as admitted by the management. The staff were friendly and welcoming.

It's right for the price, not new, not Uber clean, but fine

very cost affective hotel, well situated to the centre. breakfast included, which was good also.

Pelo preço que pagamos estava ok. É bem localizado. Vamos lá... Localizado num area super barulhenta. Não se tem sossego. Mt mt barulho. No verão, o hotel se torna um inferno de quente. Não recomendo mesmo. O quarto é imundo. Tinha bicho em cima de mim de noite. Tem teia de aranhas cortina. Carpete do chão imundo. Enfim...péssima instalação. Só vale pela localização.

The hotel is fine staff are great and very helpfull my room was clean and nice the only thing that might be of consurn to older people is there is no lifts to the rooms

It was a family get together and I only needed a place to sleep, breakfast was a bonus. Not the best area of town but that didn’t matter, however I am disabled and staff did help with my stroller with the steep stairs. It was cheap and clean and it was very good for what I needed. There wasn’t a pool.

Lovely Grade II Georgian building, excellent staff, room is tidy and functional, breakfast is superb and right in the centre of town near everything you need, i have stayed multiple times and always book here, the rooms need a bit of TLC for a romantic get away and it would be nice if the had a Deafguard for visitors with hearing issues for the fire alarm. Would i stay again? yes already booked for next month.

Good position in town,staff very friendly good clean rooms

Basic accomodation in a central location so didn't expect too much and wasn't disappointed !

This time stayed in room 7 . Room okay but needed a revamp. Guy tried to get into the room at 00.30 am. He did apologise to us in the morning. They changed continental breakfast to cooked breakfast.We send it back twice.... New cook apparently.

Car park only 2 minutes walk from hotel, £5.10 for 24 hours. Stayed in room 5, which had a bath, which was a nice surprise. Continental breakfast , with lots of options.

It was a pretty clean room, good staff, and decent for the price. I did have somebody trying to get into my room whilst I was inside, and only 2 light switches worked,however it was a decent little Hotel.

Clean and simple. Good price, no frills but just what was needed. Good shower and water pressure. Clean bathroom

Room was ok for the price

It was not easy to find the entrance, I ended up phoning to ask how to get in. It turned out the entrance was next door in the pub. If your fit your ok, but I had a problem with my leg, and there was no lift, and the stairs were really narrow and with bends in. I did ask the Lady behind the bar if she would carry my case. She was very nice and helpful saying I was on the second floor, but she could move me down to the first floor which I was grateful for.

Room was clean. Staff were excellent and very happy to deal anything you wanted. The hotel was very convenient for public transport.

Didn’t get any breakfast, never saw a menu. The staff were very friendly, but there was only two of them when I arrived full-blown Party even though I was on the top floor, I could still hear this bloody woman on the Mic. Room was very small and bathroom was very mouldy. The whole place was run down.

I visited for 1 night and prior to my stay I had emailed requesting rooms together which I did not receive a reply, this was a little disappointing as we were on different floors! We also felt a little unsafe at the property and the beds were very uncomfortable with springs noticeable! Our rooms were clean and had the basics of what was needed, however very outdated and I experienced a lot of plaster crumbling off my wall! I don’t think the hotel matches up with how it is described on advertised sites!

Great