Haus Mooren Hotel Garni

AVOID AVOID! This is NOT a hotel nor 4 star accommodation as listed. POOR ACCOMMODATION: It is really a guest house with bedrooms only. A thin single blanket was provided for a double bed booked (I was so cold I had to wear a coat in middle of night shivering with no reception open to request an extra blanket), old furniture, the mini-bar fridge was warm, no water/kettle/tea/coffee facility in room you expect with even 3star rooms, & some ad photos are misleading e.g. no balcony with the room. POOR FACILITIES: No parking, NO lifts to upper floors (I carried my suitcase 2 floors up stairs), no restaurant in the property - you are given coupons for breakfast to take to a cafe (which itself has limited options) in next street, not part of the guest house. Poor wifi in rooms. There is no 24hr reception - the guest house owner's office is only available 10am-10pm - so e.g. no support as above when blanket needed, no-one available when checking out before 10am (you are told to leave key card in room) & OWNER CHARGES 30Euro PENALTY if you arrive to check-in after 10pm (this info was only given in an email AFTER booking in small print German). Owner speaks very little English, was very rude & made you feel unwelcome to the point it was first time I ever wanted to leave & find an alternative place on arrival, but had no choice given booking was pre-paid & having arrived from airport at 11pm tired. WORST accommodation I have been in 27yrs of travel. I STRONGLY RECOMMEND TO AVOID.

Prima

Near my event location.

Was een zeer aangenaam verblijf

Nice location. Easy to find. Helpful host.

Excellent hotel in Dusseldorf, with great food and staff. Transport is right outside into town.

positief: iedere 5 minuten wel tram en bus voor de deur met directe verbinding naar de Altstad. negatief: Te zachte bedden. Geen waterkoker op de kamer

Es ist empfehlenswert

ambiente familiare , peccato le comunicazioni solo in tedesco no inglese

Wir waren sehr zufrieden und die nahe Straßenbahn und gute Verbindung zur Innenstadt hst uns bestens gefallen.

Good working A/C Friendly owner, furnishing in keeping with building

It’s a Nice stay. Our room was very spacious, clean and comfortable. The hostess were kind and helpful. The breakfast is 5 stars! It’s not close downtown, but there’s a metro station few meters far, and they gave us, a free public transportation card. A small hotel, one great experience!

Classico Garni tedesco a conduzione familiare. Curato l'arredamento e pulito. Ben fornita la colazione. Dotato di aria condizionata in camera. A 50 metri da fermata tram -metropolitana e autobus

Freundlichen Besitzer. Haus-/Zimmer-Zustand ein bißchen alt. Sehr ruhig.

Angenehm,ruhig,das Bett kingsize: ausgezeichnet! Nette Umgehbung,in der nähe vom Stadtzentrum.

Zum Schlafen zwischen zwei Geschäftsterminen. Dafür wars oK.

Dit hotel heeft echt lekker ouderwetse Duitse sfeer en kwaliteit voor een ouderwets lage prijs!

optimal für Besuche von Studierenden da verschiedene Wohnheim Straßen sich ganz in der Nähe befinden.

I have stayed 4-nights in Haus Mooren. It was Very Quiet and Clean. The staffs were very kind. The hotel is far from a big or luxurious hotel, but I am very satisfied. The location is about 20-30 meters from Tram-station (Uni-Kliniken?), thus very convenient to move.

Jeg har før boet på dette hotel uden at have problemer, men denne gang var en dårlig oplevelse. Jeg have ikke fået det kredit kort med som var brugt til bestilling, og tilbød der for at hotellet kunne bruge et andet og betale de 30 € det vikke koste at tilbage føre penge på det første kreditkort. Men det var ikke nok, jeg skulle 3-6 gange høre at det ikke var deres fejl, men min og kun min. En fejl som jeg erkendte, og var villig til at betale for. Jeg havde ikke brug for at få gjort rent på værelset, og hang de første dage forstyr ikke skiltet på døren, men dette blev ikke respekteret af hotellet, som fjernet skiltet og gik ind på værelset. Da jeg skulle tjekke ud fik jeg at vide at vi ikke var velkomne en anden gang.....