Elia Bettolo

I really have nothing negative to say about this hotel, or its staff. The room was cleaned daily, with fresh linen and towels. The breakfast was excellent with a wide selection of cooked and continental items. The hot items could have been hotter, but that is a small gripe. The staff were very efficient clearing tables, and replenishing items. We never got to grips with the coffee machine in our room, but that is probably our fault. The fridge in the room was useful. The location is excellent for the old town, surrounded by lovely shops and restaurants. There was a bit of noise from one of the restaurants one night, but that is all, and it didn't go on too late. The air-con was efficient, although we didn't always need it as it wasn't particularly hot when we were there. The receptionist was a joy, not particularly knowledgeable, but her jolly personality made up for that.

Ideally placed to visit the old town. The hotel was clean, comfortable , with very helpful sraff. Breakfast was very nice - maybe a little more variety when you stay more than a few nights. Would highly recommend this hotel. We would definitely stay there again

Perfect location in the heart of Old Town. Large rooms, lovely breakfast. Parking is reasonably close by.

Hôtel charmant et moderne, très très bien situé dans le centre ville et proche en port. Un petit parking local à côté des halles est d’ailleurs bien pratique si vous bouger régulièrement en voiture, petite impasse du Fresco. Les chambres sont spacieuses et propres, super balcon sur vie de quartier. Petit déjeuner correct et bien diversifié, RAS. Seul point noir l’insonorisation des portes de chambres. Pour celles situées proche de l’ascenseur ou escalier, les clients de l’hôtel s’y arrête pour discuter après le dîner ou avant le pdj, impossible de dormir sans bouchon d’oreille. J’ai partager cette information à un homme à la réception, qui m’a répondu qu’il ne pouvait rien faire. J’aurai apprécié de la compréhension, ou complaisance, l’idée était simplement peut être de rappeler au check in aux différents clients de rester courtois et silencieux ou d’ajouter de la signalétique à cet endroit pour indiquer « zone de silence » par exemple. C’est dommage, l’hôtel est super et l’emplacement aussi.

Huone oli melko pieni eikä matkalaukuille ollut sopivaa säilytystilaa. Vaatekaapissa/huoneessa oli vähän henkareita tai vaatekoukkuja. Käytävän äänet kuuluivat huoneeseen.

Πολύ ομορφο δωμάτιο, στο κέντρο της πόλης

Huoneen siisteys hyvä , henkilökunta palvelut oli hyvät. Huonoa meluisa hissi.

Clean rooms and friendly staff

You need to realize that you are located in the middle of the most touristy area, with stores, restaurants, tourists and noise galore. That’s why 4 stars instead of 5

Amazing location, room condition and staff. Very helpful. Great breakfast. Great air conditioning and balcony. My only issue was the scent from the cleaning products.

We had a corner room with a balcony on both sides overlooking the busy restaurant and shopping area below. The room was larger than we expected. The only negative was that there was a step up into the bathroom, which we had to keep reminding ourselves of, especially at night.

Good breakfast, clean rooms and a modern build with a friendly staff. Overall great stay. Only wish a full single bed was provided and not two twins side by side.

Very convenient

Loved this property. In the middle of the action! staff was soooo friendly and gave great local recommendations, especially Areti! One thing was no parking, as this is in a pedestrian area, but we parked at a structure a couple minute walk away.

Really nice room and clean. Great location if you want to be in the middle of Old Town Chaina. Be aware that parking is EXTREMELY difficult in this area even on weeknights.

Great location. The staff are very helpful and friendly.

Great location in the city center, spotless rooms with daily cleaning, and exceptionally friendly staff. Highly recommended!

First thing to know is that a cab does not pull up to the hotel as the area is restricted to vehicles. Mind you it’s not a far walk, but we came in by bus from Heraklion and it took us a bit to find the hotel and we had a few suitcases to lug with us. Thankfully the wheels did not fall off😂. Our room was small so we requested an upgrade and they were very accommodating. We had a balcony and really enjoyed sipping some wine and absorbing the energy. Location is prime, walking distance to everything. There is a small elevator there which is a bonus. Overall a nice enjoyable experience

Very friendly, accommodating and kind staff, Maria and Areli are the best you can find. They went so out of their way to help us. Hotel is located in a pedestrian old town of Chania so there is no parking closed by. It’s a problem for the old town area.

Amazing stay. Very good location of the hotel. Helpful staff