Ka'ana Surf

Place and staff were great

Very nice property overall. Not actually on the beach but very close with a few houses, (Bunga Loose) being in front and blocking much of the views. Staff is absolutely great. We had ocean views with a private rooftop plunge pool. Would stay again.

Muy limpio, muy amable y respetuoso el personal, excelente comida y muy buenas bebidas.

Buen servicio pero la habitacion tenia fuerte olor a humedad y no funciono correctamente el aire acondicionado.

Todo perfecto segunda vez que me quedo y me sigue gustando

The staff is consistent and considerate, We dont speak spanish but we always work it out, Maintenence does a great job pools and landscaping are beautifully cared for. front desk staff and kichen and servers, always have a smile and kindness. I was here in February and came back to Kaana surf for a week, because they do an amazing job!

Mi única sugerencia sería con las sillas de playa buscar una forma que sean cómodas y no tan rústicas ya estando largo tiempo

Service was poor and the rooms did not meet what was described online. The power went out for over 12 hours and there was no water in the until. Ants, mosquitoes and flys were in the room and bed. I would not recommend to ever stay here

Great stay in el Paredon / would recommend. It was private and clean. The pool was the best of all the hotels I visited.

Es un hotel precioso, limpio, lujoso y con un ambiente espectacular, la comida es deliciosa, hice todas mis comidas en el hotel y todo muy rico, el personal fue muy amable y la vista desde el jacuzzi del segundo nivel es increíble, seguro volveré porque la pasé muy bien

Caro para lo que ofrece

Una opción cara para lo que ofrece

Good attention and attitude from staff. Prompt to solve issue.

Nice

The staff is so nice and helpful, I will recommend to hotel to anyone who wants to rest in a quiet hotel, food at the restaurant was amazing, Salvador the Supervisor excellent and Jose the restaurant supervisor amazing, there is nothing bad or wrong about the Hotel, my suggestion to Salvador will be tips should be individually instead of putting the tips in a Jar at the front desk

Cool design of room

The property was overall nice but there is very limited view of the ocean as most of the property is blocked in front by new buildings. The website shows older pictures that do not show the new buildings blocking the view and there is continued new construction creating a mess to walk through from the Ka’ana gate to the beach. This wouldn’t have been so disappointing if they were honest in their advertisement and description of the property and rooms. I paid a premium price for a master suite with ocean view. There was no view of the ocean at all. They did move us to a smaller room on the end where you could see the ocean (also overlooking the cemetery!) but they still charged us for the full price of the master suite AND more because they had a higher conversion rate from Quetzals to USD ( I was charged about $60 more than the price I booked for and was given a room that should have been $50 less per night) I was originally told we would be charged the lesser rate but they didn’t follow through. As well, the room needed cleaning, we had to ask for towels, and to have the sheets changed (they had ink marks on the pillow cases). They did attend to the cleaning needs quickly when we asked, but I shouldn’t have had to ask! The staff were very nice and helpful. They made the stay good (thanks Emily and Jose!) But due to the poor management (mgr did not compensate or show any care about the overcharge), lack of cleanliness, and false advertising, I would caution booking here.

Loveeee this hotel! An incredible property with all of the makings of a major franchise without the fuzz. Elevated beach bum vibes

We loved it! the property is amazing and the staff was very kind and profesional. ¡Nos fascinó, súper lindo el lugar y los trabajadores muy profesionales y amables!

After 4 days of fishing in Port San Jose the location was perfect to relax and enjoy the clean beach. The staff was very friendly