Dewani Villa Resort

The property is definitely overrated. It has the potential to be an amazing experience for people staying there but its a let down. I think the property was shut for a long time during COVID and so has not been well kept. We stayed on the upper level villa. However, the furniture, doors, beds, wooden flooring in the room needs to be repaired. The curtains. Oh my God. The day curtains had cobwebs all over them and were torn. The towels. Well, please replace them. It's too old and looks very dirty. The linens in the rooms also need replacement as there are so many stains on them. They also feel damp as there 's hardly any fresh air circulation in the room. The pool too was dirty, although we saw the staff clearing the leaves, there was a layer of oil that could be seen. None of the people living the resort tried to get into the pool during our stay. I'm sure they also had the same complaint. The crockeries kept in the restaurant area were also dirty and had insects on them. Definitely not worth the value. At least cleanliness should be the first step towards running a property anywhere. The only saving grace was that the staff was very helpful and fulfilled our requests. But for the above matters, there's nothing that could be done. The hotel needs a makeover.