Hotel Smeraldo

Stephanie was excellent upon checking in. She's very helpful. Taxi service is very quick. Waling to the bus stop is not too long but the streets are somewhat dirty. I liked that there was towels provided for the pool. There was a lot of long black hair floating in the pool that kept getting on us. I wasn't happy that our shower wasn't enclosed & flooded the bathroom every time the shower was used. There was mold in the shower, the drain cap was not connected & the shower didn't drain properly. I brought these issues to the manager multiple times & nothing was ever done. My husband & I slipped on the drain cap almost falling multiple times.

L'hôtel et la piscine sont parfait pour un séjours à Naples et les alentours

Séjour de 7 nuits. Accueil chaleureux, personnel disponible, nettoyage de la chambre quotidien et de grande qualité.

The hotel was spotless..the room was a good size and was in a good location for visiting local attractions. The pool was also very clean . The staff were excellent, providing everything we need . The location is also near a large retail park and good resteraunt.

Very far from anywhere. We took the metro and it was still far from the metro, bus is rare so we had to take a shuttle car. Qualiano seemed to be a remote area and far from central Naples. We knew from other reviews it was gonna be far but didn't know it was this far haha. Breakfast were only croissants and cereals. Room was a bit too small for 4 people, but the other room for 2 people was quite nice and spacious. The bathroom is also small, no place to put your bathroom amenities. Everytime we need to go out, we need to give our keys to the receptionist, which i don't understand why because I've never experienced such thing in other hotels. The AC is controlled by the receptionist, so if you need to turn the AC on, you need to tell them. However, we appreciate the help from the receptionist for arranging taxi for us to go to the airport.

Das hotel war sehr sauber und das Personal war sehr freundlich und hilfsbereit.

Nel complesso buona struttura

Das Personal waren richtig nett. Die Unterkunft war sauber. Für zwei Nächte reicht es vollkommen. Es war sauber...würde täglich geputzt.😊

Personnelles parfait

It was very good for the Place. The City is okey but the Hotel is actual really good. We had an air conditioner which was important because of the hot weather. The pool was clean and we hat enough space for the sun. The Breakfast was good and very much.

Meget bra standard på hotellet, burde vært 4 stjerners. Veldig bra renhold og service. Ett lite minus at det er litt lytt i mellom rommene

Siamo stati molto bene servizi ottimi,hotel molto bello e pulito Colazione abbondante e ottima Consigliabile

Hôtel trop loin du centre et sans moyens de transport. Taxi seule possibilité pour se rendre à Naples et vraiment très cher. Situé dans une zone sans intérêt et poussiéreux. Le petit déjeuner avec peu de choix, seulement choix sucrés, pas de pain ni de charcuteries ou du fromage.

Tutto sopra norma . Lo consiglio

Hôtel très très sympa !!! Le gérant très gentil accueillant et serviable,il nous a même conseillé un très bon restaurant et pas cher. Établissement à choisir sans aucun problème ! Vous ne serez vraiment pas déçu !!

Albergo pulito. Stanze piccole ma accoglienti. Bagno con finestra. Manca un tavolinetto sul balcone

Viaggio di lavoro Stanza moderna, pulita e silenziosa. Parcheggio interno utile. Il resto dell'hotel non è proprio moderno però la stanza compensa.

Parcheggio interno gratuito, camera e bagno puliti, doccia grande. Colazione migliorabile.

We had a great stay. Service was great! Loved the 24 hour desk.

hotel mediocre con scarsa colazione,e scarso personale.