Hotel Syrene

Our stay at Hotel Syrene in Capri was nothing short of perfect! From the moment we arrived, the front desk staff went above and beyond to make us feel welcomed and cared for. They were warm, professional, and always ready with a smile, offering great local recommendations and making sure every detail of our stay was seamless. The hotel itself is beautiful — elegant, peaceful, and ideally located just steps from the heart of Capri. The front desk was so kind to upgrade our room for free without question, with lovely views and all the comforts you could ask for. We especially enjoyed relaxing surrounded by lemon trees and the island’s charm. But what truly made the experience special was the staff — especially at the front desk. Their kindness and attentiveness made us feel right at home, and we’re so grateful for their hospitality. We can’t wait to return and would highly recommend Hotel Syrene to anyone visiting Capri!

Atenção incrível aos hóspedes, fazendo a experiência ser ainda melhor. Nos deixaram entrar antes do horário de checkin com direito an upgrade de quarto, tudo por iniciativa deles! Nos indicaram restaurante pra jantar e fizeram a reserva pra gente numa mesa especial (palavras deles). A mesa era com uma vista inacreditável! Sem palavras pra descrever essa experiência! Hotel limpo, confortável e mega bem localizado!

Fantastic location and brilliant staff

Beautiful hotel with very kind staff. The room was spacious and comfortable with beautiful sea view. The location is great with many restaurants and shops around. There is an elevator from the hotel that goes down to the ferry terminal. I just wished the restaurant had more protein options for breakfast instead of pastries. I highly recommend hotel Syrene for your stay in Sorrento.

A hidden gem in Capri. This is my second time staying at this hotel. It is a little off of the main piazza, so very quiet & not crowded. The whole feeling of this hotel is calming from the minute you walk up the stairs to the entrance. Easy access to everything the island has to offer. The pool & the outdoor seating area is lovely. The staff is wonderful & very accommodating.

Hotel excelente, ótima localização, quarto confortável.

Excellent location, friendly staff, breakfast options are somewhat limited. Pool is nice.

Location is great! Welcoming and helpful staff. Room was very small and basic. Clean. Good breakfast. Noise from housekeeping in hallways. Recommend extending pool and restaurant hours.

Very nice hotel. Great location and excellent staff.

Amazing location in Capris, breakfast was fantastic. Very clean hotel and attentive staff members. WiFi didn’t work in our guest room otherwise 5 stars!

Excelente personal y trato, súper lindos y atentos. Nos apoyaron en varias reservas servicio excelente

We had never visited Capri and we took a leap of faith. The hotel was in an excellent location alongside two of the most high end hotels on the island and in the middle of all the shops. It was much better than I expected from pictures on-line including the charming rooms (we had two, and both had giant balconies with magical views), a lovely pool area and a lunch/bar spot under the lemon trees. The front desk attendants were incredibly helpful and the reception area and attached breakfast terrace space was lovely. There was a complimentary breakfast that provided plenty of options. The only complaint we had was that the bed needs some updating. The pillows and mattress weren’t the most comfortable and that upgrade would make the hotel perfect. It wasn’t awful, though. A much more reasonable rate than many of the neighboring hotels and very pleasantly surprised. Finally, we walked on the pedestrian paths from our location to both the Marina grande and the other side of the island to a beach club. Heading down the path wasn’t bad, though not for anyone with mobility issues. We took a cab back up the hills and would recommend that to anyone!

Razoável, acete da manhã simples, colchão ruim. O atendimento do Alessandro muito educado.

Location is best. Short walk to everything. Our 3 person room was roomy, clean, with a good sized closet and a large balcony. The breakfast was good and staff very professional and helpful. They took care of all of our bookings for us.

Great hotel. Amazing location Friendly staff Everyone knows your name Walking distance to everywhere

Excellent!! Would stay here again. Will recommend to all my acquaintances

great location. needs some renovation, especially bathrooms. victorio was very helpful

Good location and pool.

Localização do hotel é maravilhosa. A melhor parte dele. No entanto, se vc estiver com malas grandes, terá que utilizar o serviço de entrega de malas no hotel, que custa 18 euros por mala, pois não chega carro no hotel e o acesso é só a pé, é um pouco distante. Quando desembarcamos, um funcionário se identificou como do hotel, e disse que custava 18 euros por mala, quando fomos pagar no check-out nos cobraram 20 euros por mala. Contestei, e rapidamente consertaram e cobraram 18.

Absolutely amazing! The hotel is gorgeous and the staff is so accommodating and helped us book amazing restaurants and helped us so much!