Mercure Civitavecchia Sunbay Park Hotel

We visit before our cruise it was very nice and the views are amazing. Our balcony was amazing ……..remember traveling from USA you need euro plugs to charge electronics we didn’t remember .

The accomaodation need renovation, it is good for one night

Got some misinformation at checkin but overall good place to stay.

Je donne 1* à cet hôtel et je la donne à la réceptionniste qui a su très bien nous répondre en français .. merci de ta patience La chambre un gros 0, sale pas d’eau chaude oui on s’est lavé à l’eau froide pleins de moustiques dans la chambres parce que la porte se fermait qu’à moitié pis venez pas me dire qu’il ne le savait pas c’était évident les rideaux avaient des nids d’araignées ( vous savez la mousse blanches ) le balcon tellement sale de poussière de cigarette La bouffe on en parle même pas ce n’est pas digne d’Italie Pour 500$ CA pour 2 nuits c’est extrêmement cher De plus pour notre premier et dernier déjeuner et bien tout était froid à 9:30 Pathétique Pis nous vous fiez pas aux photos de la belle piscine et de la belle plage il en a pas en fait

The staff was wonderful but the room was very dirty. Far from city center and is very difficult to walk especially if you are with a stroller. And the Taxi is reaping you off

3 nights stay, disapointing, strange to know it is a Mercure.

Peccato per le ottime potenzialità che ha il posto, avrebbe bisogno di una ristrutturazione generale e di qualcuno che abbia un occhio accurato e l’esperienza giusta, per presentare le camere con uno standard di pulizia più alto. Sembra tutto abbandonato a sé stesso…. Non so come possa essere classificato come 4 stelle….

Beautiful place with great views

Staff was great. Room looked a little different than pics but overall we had a great experience. Service was great. A little old school with the actual room keys instead digital cards but I kinda liked that. Food at the restaurant was great, and the continental breakfast and coffee were outstanding.

The property is a long way from the port and train it has no transfer options and Taxi are hard to find when the boats are in harbour. They have no working lift and we had to go up four flights of stairs The doors in our room blew open during the night as it didn’t have proper locks The bed was as hard as a rock No phone in the room No decent lighting TV didn’t work The bathroom was clean but shower screen was rusty and would get stuck when you closed it Not any where near a Mecure standard we booked due to the name

Hotel regular bueno por estar relativamente cerca ares turistica 39 min. Pie casi todo el tramo por malecón

Someone needs to alter the description of this hotel . It’s far from upmarket . Rooms are basic , dirty and poorly equipped

This hotel is a complete dump! Furniture is old, damaged, moldy. Totally discusting. Bathroom is old, toilets brown stained, moldy tub. Front desk personnel totally rude and unhelpful. Poor intetnet / wifi available. They list themselves as a 4 star hotel when they aren't even a half star. Spent the whole night sitting in a chair waiting to leave for the port. Never again!

ห้องพักสกปรกมาก อุปกรณ์ชำรุด ไม่พร้อมใช้งาน บริการไม่ดี ไม่มีการแก้ไขปัญหาใดๆ

Près du port pas trop dispendieux

La struttura é sul mare con parcheggio di facile accesso. La colazione é essenziale. Il bagno della camera é decisamente datato la doccia non so chiudeva ed aveva evidenti segni di muffa nella parte alta.

Veldig utdatert. Oi, så skittent! Madrassene var kjempe skitne. Det var flekker på vegger og tak. Lille balkongen var ikke sopet på ganske så lenge. Doen flusha ikke, da fikk vi nytt rom, det var like skittent, og doen slutta å flushe dagen etter. På positiv side, veldig hyggelige folk som jobbet der og god mat.. nok en liten minus for å måtte betale for å bruke basseng..

Property is located in a very pretty area. However, it is a bit run down. Front desk staff was very nice.

AC didn’t work. Shower caused flooding in the bathroom that went out into the hall. Clearly not the first time since the wood door was rotten as were the baseboards in the hall. Broken tiles, mold, missing plaster, holes in wall, bird poop all over the patio, twin beds moved together to make king that separated during sleep, half used soap in bathroom. The view is beautiful and the people were kind. Would not stay here again.

Good and friendly staff