The Spring House Hotel Rome Vatican, Tapestry Collection Hilton

Tv has no smart options to connect to phone like netflex etc. AC not too cool. Bathroom shower doesn’t have a door, so water falls all over. Rooms are small.

Perfect

Excellent location, amazing staff, just leave the car in the garage, you can walk Rome is beautiful

This location and property are absolutely superior. I’ve stayed at this hotel for decades, and I must say that the Hilton renovation is divine. Comfortable, safe, and lovely. Special shout out to Sara, Samuel, and all of the team.

Increible en todo gracias por todo

Super clean with comfortable beds. Perfect for our Pilgrimage trip to Rome - especially the Vatican!!!

The room was very small. The bed was so close to the wall that you had to walk sideways to get to the other side of the room

Excellent location! Hotel was great—safe, clean and a wonderful peaceful retreat after a full day in the city! Fun rooftop terrace also. Highly recommend!

No early check in whatsoever allowed before 3pm, we waited 2 hours beginning at 1pm, after a lengthy international flight. Once checked in, we found out our room had NO AIR CONDITIONING due to a malfunctioning system! I raised the issue immediately to management and they told me to be patient the room would cool down, it never did. The hotel gave us another room, half the size, directly next door, and its air conditioning didn’t work either! I raised the issue immediately. This time we were told they found an issue, and that they would TRY and give us another room the next day. Eventually, about 18 hours before checkout, we received a comparable room to what we prepaid for, and the air conditioning worked. The manager gave us a modest credit for our trouble. I understand issues happen, but the staff were very dismissive of us from the start. Only until after we raised multiple complaints, including at 1:10am in the morning, did they acknowledge our issue. In addition, booking the room and prepaying in full from a third party, did NOT help us whatsoever! Next time we will book direct! Horrible!

Hotel is conveniently located to VC. Just a couple of train stops from everything else. Clean and comfortable. AC wasn’t very cool and we had basically no hot water in the shower…a problem that persisted all 6 nights.

Like new inside/clean, comfortable, stylish. A few minutes walk to the Vatican. Neighborhood has plenty of shops and restaurants. Breakfast buffet is great and everyone on staff is helpful and friendly. Amazing place to stay in Rome!

Convenient to Vatican and places to eat. Everything is walkable.

The Spring House Hotel was fantastic. Great service and extremely helpful staff.

The property was chosen for its location and close proximity to the Vatican. The hotel was clean, the staff were friendly and helpful. I would recommend it as a great option for accommodations near the Vatican

Estadia muito agradável, precisa melhor o café da manhã e atendimento em português.

good for family of 4. we found a very good local restaurant a block away…

Great location and nice and clean hotel

Great location but small room.

Good location,clean,friendly staff,walkable to attractions,