Dormy Club Karuizawa

We stayed at the Dormy Club primarily for its location near the Bird Sanctuary but we found it had much more to recommend it. Our room was basic but very comfortable. The hot mineral bath facility was excellent with both an indoor and outdoor bath both of which were easy to access from our room. We were also pleased to find that many nice restaurants and breakfast places were nearby. The Dormy Club staff spoke English and were very kind to us.

小さいけれど、貸し切り状態の露天風呂が最高に気持ち良かったです。朝も早い時間に行ったら、一人ゆっくりできました。スタッフの方々には優しくて丁寧に対応して頂きました。洗面所の水道が水漏れしていて、ずっとポタポタしているのが気になりましたが、他は居心地良く過ごさせて頂きました。ありがとうございました。

The room in which I stayed was very comfortable and spacious. I wish I had booked at this location for more than 1 night. I appreciated how the staff was very nice and helpful.

チェックインの時からとても親切に対応してくださりありがとうございました。 部屋もゆったりしていてくつろぐ事が出来ました

スタッフの方が親切で、フレンドリーで非常に楽しい旅となりました。

大浴場と朝食が素晴らしく快適に過ごすことが出来ました。お風呂は内湯と露天風呂があり、混み合うことなくゆっくりと浸かることができました。アメニティもしっかりとしており好印象でした。昼食はビュッフェタイプで、卵料理を選ぶもので、オムレツを選びましたが、ふわふわでとても美味しかったです。部屋のテレビは小さめですが、リラクゼーションスペースには超大型のテレビがあり、テレビ好きな人には良いと思います。駅から離れますが、星野リゾートのハルニエテラスにも近く、軽井沢を満喫するにはロケーションも良いと思います。チェックアウト時に写真撮影の声がけを頂きお願いしました。私達の車が見えなくなるまで手を振ってお見送り頂き、おもてなしの心を感じました。とても気持ちよく過ごすことがでしました。

This is an excellent hotel in a beautiful location, staff were absolutely wonderful, room was clean large, private onsen was affordably priced and a lovely experience, would recommend this accommodation

お風呂は小さいです。 露天風呂は緑に囲まれた良い香りでとてもリラックスできました。 朝食は給仕がしっかりしてるところがさすがの軽井沢(笑) ハルニレテラスで夕食をとったのですが、雨のため車で。 晴れていれば散歩がてら歩いていけると思います。

The hotel room overall (the old side) is a bit traditional and old. The outdoor public onsen is quite small which only fit around 3 ppl. Free parking and breakfast is fine

The hotel is located in the Sengataki area which is one local line station away from the busy Kyu-karuizawa area and thanks to this, the surroundings of the hotel is very quiet and made us feel that we were staying in our summer house. Although the location is away from Kyukaruizawa area, there is a newly developed Hoshino resort area nearby and we were able to enjoy the sophisticated atmosphere as well.

期待以上のホテルでした。 ロマンチック街道沿いの、閑静なロケーションにマッチした、シックな建物。 エントランスは小さめ乍ら。手作り感のあるインテリアで飾られて、ホッとします。 客室は、逆にゆったりしてて開放感たっぷり。

従業員の心遣いに感動しました。 寝坊により朝食が間に合わなかった彼女に 「お腹が空くといけないので」と部屋にフルーツを 持って来てくれました。 こんなサプライズが盛りだくさんでした。

ホテルの従業員の対応がとても良く，細かいところまで行き届いたサービスに満足の一言でした。 また，朝食についても，ハーフビュッフェのため，落ち着いた雰囲気で食事ができます。 機会があれば是非宿泊したいと思います。

Dormy Club Karuizawa is small but has much to offer. The hotel staff contacted us a week prior to arrival to arrange our pickup from Naka-Karuizawa station using their shuttle, which was very convenient as there is no way to walk to this hotel from the station as it is at least 2 km uphill. They continued to offer shuttle service to Naka-Karuizawa from the hotel with some hours advance notice. The receptionists greeted us warmly upon arrival while the porters held our bags during registration. Dormy Club offers a lounge with a TV, comfortable seats and a Jura bean-to-cup espresso machine. The walls are adorned with original artwork from a local artist, and there is a selection of locally made gift items and postcards for sale. The dining room is casual but very smart - breakfast served 9 am for all guests and dinner if reserved in advance. Breakfast service was flawless - formal but approachable, and the food delicious. The room we had was their basic room - it was quite generously sized with two full-size beds, a three seat leather sofa, two chairs, and a ~30" TV beside a writing desk. There is a closet beside the door with ample space to hang clothes and stow suitcases. The bathroom is small but it has a Toto showerlet toilet and a traditional shower/tub. There is both an indoor public bath area and an "open air" public bath that is open in the daytime. My only complaint is that unfortunately the door and ceiling didn't keep out the noise of our upstairs neighbors.