Hilton Niseko Village

under expectations

コップが汚れていたのが残念

朝食が美味しくない バイキングコースの道が整備されてなく歩けなかった

With a car, moving around was not an issue. Room with great view of Mount Yotei and greenery of the golf course.

At first when we enter the room, the arrangment of the bed is different from the shown photos when we booked the room. We booked for 4 person, but the room hotel provided is for 3 persons instead with additional bed located infront of TV w/o proper condition as photos provided. Pillow and balnkets are smelly.

大好きな羊蹄山をただ1日眺めるだけの為に行きました。羊蹄山ビューの部屋最高良かったです。また羊蹄山を見に行きたいです。

My recent stay presented a mix of experiences. On a disappointing note, the refrigerator in my room was extremely dirty and unsanitary. There was some kind of liquid spilled inside, and it was so unpleasant that I actually had to clean it myself. This lack of basic cleanliness was a significant issue. Looking at the positives, I've stayed at this hotel multiple times over the years. I'm very pleased to report that the staff service has significantly improved compared to my previous visits. The current staff are much more attentive and helpful. While the building and facilities are older, they are well-maintained and kept clean. The onsen bathhouse is also older, but it is impeccably clean and well-maintained, offering a very comfortable and enjoyable bathing experience. The breakfast remains a definite highlight. In my opinion, it's easily among the best I've had at hotels in the Niseko area, with excellent variety and quality. It's worth noting, however, that the accommodation cost has also increased considerably compared to when I stayed here in the past. While improvements in service and dining are welcome, it makes the overall value proposition something to consider. Finally, given that this property operates under the "Hilton" name, I truly expect much better attention to fundamental cleanliness standards, particularly for something like the in-room refrigerator. This oversight was the most regrettable part of my stay.

We had planned to ski but changed plans due to weather. The location is perfect for ski season with the gondola attached to the hotel (it wasn’t up due to warmer weather) but everything in the hotel from the staff, dinner, breakfast was top notch. You didn’t really need to leave the hotel to do anything.

The outdoor hot springs is so amazing with the mt. Yotei view. Room and bed are also comfortable. Breakfast is so variety and delicious.

100% recommend, would stay there again! The view and the outdoor onsen were the highlight.

Amazing! Best place if you will ski

Extremely friendly and helpful in the restaurants, at check-in and at the valet service for skis and boots. Best breakfast buffet ever - with so many choices and everything was of a very high standard and quality. We also loved the outdoor onsen - with a view of Mount Yotei.

入住時，發現房間有菸味，原不以為意看之後味道會不會消散，晚餐結束回到房間，味道仍在，晚上10點多向櫃台反應，櫃台人員協助聯絡清潔或評估更換房間，於晚上11:30通知可更換，非常感謝櫃台服務人員。已是第二次拜訪二世谷希爾頓，仍感到舒適滿足。

The views

Cosy hotel. Staff were very friendly and helpful. Onsen is great too! Had an enjoyable stay in a room with mt yotei view. Will be back again.

Excelllent service. Lovely staff. Great ski in ski out.

The Hilton Honors breakfast vouchers and dinner vouchers are a must. The location is convenient for snow activities (snowboarding, skiing, snow mobiling, etc.) Their ski valet for boards a s shoes are efficient

This was a one stop shop. There were various dining options, a store to get everything you need, and the facilities (onsen and gym) were great.

Great staff. Good shuttle transportation to Hirafu. Ski valet is great. Building is kinda old old. Dining Food options are not great and overpriced.

The hotel was great, perfect for ski in ski out. It was very clean and the staff was very nice. Especially Amal from the concierge department. He helped arrange transportation for a day trip and was extremely helpful throughout our stay!