ibis Styles Sapporo

房間很大，設施齊全，前台工作人員熱情

Overall fine room is spacious but the TV pedestal is quite dusty. I booked a smoking room mistakenly and was able to change to a nonsmoking one when checking in

乗用車旅行だったのですが、隣接駐車場スタッフの方が非常に親切丁寧な対応で、気持ち良い滞在ができました。

施設が新しく、清潔で良かったです。また、スタッフの方々がとても親切で柔軟性があり気持ちよく利用させていただきました。

いいホテルです

Great property to use as base for trips into central Sapporo. It’s definitely seen better days in terms of facilities and you can tell it’s quite dated. Having said that, it served our purpose of just “somewhere to sleep” even for a big family. Has a convenience store attached to it as well as one across the road which is nice. Close to tube station that gets you into Sapporo in 3 stops and Susukino is walkable under 10 minutes. Recommended!

Helpful and friendly staff at both reception and car park.

スタッフの対応が、非常に良かったです。

部屋の風呂から出る時に、こけてしまった。 ちょっと床が滑りやすいかもしれないので、泊まる方は、気をつけて下さい。

利便性が良く動きやすくて良かった！ アメニティーも木でオシャレだった！

The room was spacious and the beds were comfortable.

すすきのの真ん中で、とても良かったです。でも喫煙者フロアはえれへ

Good place to stay - nice park nearby plus plenty of shops and easy to walk most places. Rooms good and shower excellent.

Please stay away from this hotel, all the good Expedia reviews were bought. This is the worst experience I had in Japan. I accidentally booked the hotel via Expedia for smoking room, yes, I admit my mistake for not look carefully. Upon arrival, we checked in and stepped into a floor that you can’t even breathe. I mean it, it was not habitable. I went to ask the front desk to switch us to a non smoking room, the guy at front desk told me they don’t have anything available. I begged him to help look either in this hotel or nearby hotel. I travelled for hours from California with two kids and luggages and I need a place I can breathe and sleep in. He plainly refused to offer any help, just told me due to my booking error, they can do nothing and no refund either. Forget about the Japanese kindness, this guy, this Chinese speaking guy did not offer any help ( I am a Chinese and he spoke Chinese with me). I can’t believe it, he was not willing to offer any help for a single mom with two kids who does not speak Japanese here. I returned the keys and did not check in to this hotel, found a nearby hotel called MyStay, which was wonderful and staff was super kind and accommodating. That was the Japanese culture I knew. But this hotel is operated with Chinese culture, and I hate to say that if you look for any kindness and help, seek elsewhere. This experience put a dent in my wonderful Japan trip and I complained to Expedia. There is no way of the review ratings shown. All fake reciew

部屋は非常にきれいで良かったです。駐車場が機械式駐車場なので出し入れに時間がかかります。外国の方(白人系)が多い印象です。近くに公園があるので朝、散歩に出るには最適です。

The property was average. I expected a lot more for the money spent.

特に不自由なくとまれました。ありがとうございました。

少し古くなってきているが部屋が広くて快適に過ごせた

部屋が広くて良かった　内装は少し古くなってきていたが快適に過ごせた

Excellent