Mercure Kyoto Station

Great hotel in a quiet area but not at Kyoto Station. 15 min walk from the train station.

Alles war super

Esta mas lejos de la Kyoto station de lo que lo hacen parecer, sobre todo si piensas arrastrar tu equipaje. El hotel es bonito y con habitaciones pequeñas, la decoración es de buen gusto. El personal del restaurante de desayunos no es servicial y amable, muy raro de los Japoneses pero entendible por lo abrumador que puede ser dar servicio a tantos huéspedes en un periodo de tiempo corto y en un espacio reducido. Las opciones para el desayuno son buenas a secas, mas bien orientadas a huéspedes Asiáticos, es entendible, pero seguro encuentras opciones occidentales.

Great place to stay, very convenient

Upon checking in, we were given room cards to rooms that were already occupied. We found a family in the room watching TV - the family was as alarmed as we were. No sincere apology was offered when this mistake was pointed out. Instead, the reception person tried to upsell the restaurant breakfast package. Note that the restaurantvin the hotel offers overpriced Italian food. The 2 rooms that we eventually got were somewhat unclean with stains on the sheets and small litter lying around. We had booked rooms that could sleep atcleast 3 people but were given rooms for 2 people. Note that the 3-person rooms are limited in number. This hotel is close to Kyoto Station and is hence extremely popular with tourists. There is not much close by besides the station. There are better neighborhoods to stay in Kyoto if you are interested in shopping and culture. Needless to say, we will never be going back to this hotel again.

Hotel staff lovely and very helpful, lots of restaurants and food hall a 10 minute walk, we did the hop on hop off bus which was great, Hotel ten minute walk from station

Bathroom and room was big for Japan and the staff at the front desk were very very helpful.

The property feels new. The beds are extremely comfortable. The shower and restroom amazing, very clean. Staff is super attentive to your needs. I would definitely stay here again.

Great staff, great breakfast. Walking distance to train station

Pleasant stay

Walkable to Kyoto train station and the Kyoto tower. Lovely hotel, my only complaint was the restaurant/bar closed too early. It was like 9pm and closed 😞

Very impressed with our room for three people. We had a separate wet room and toilet, a little lobby and a good-sized bedroom with three very comfortable beds. The hotel is quiet and tastefully decorated.

Great hotel! Good amenities, nice aesthetic and spacious rooms. Right by the train station for transportation. Just wish our room had natural lighting. There was a film on the room window blocking the natural sunlight and also prevents you from seeing the outside.

Everything was great

We enjoyed our stay here! The room was a comfortable size and the staff were pleasant.

Hermoso lugar

Está muy bien ubicada y las personas del front desk son espectaculares. Lo malo es el restaurante el bufé muy malo y no buena calidad y el personal del restaurante muy poco serviciales. La limpieza en las habitaciones deja mucho que desear no dejan los vasos completos n

The hotel is well located only a 10 minute walk from Kyoto Station. Modern rooms which could benefit from a bit more dusting but other than that a great stay. Breakfast was fantastic too.

Friendly staff proximity to train station wish it had a gym

One of the best hotels in Kyoto