Mercure Tokyu Stay Osaka Namba

l'hotel e' stato il top in tutto, ottima la posizione .

It was such a great locaiton, very walkable and convenient to both Dotonbori, Namba, Shinsaibashi & Orange Street. Only downside was how dark the room was but I understand this was the contemporary vibe!

Amazing hotel and the location was perfect. Staff was great and very helpful as well.

Beautiful hotel very close to Dotonburi . Staff very friendly, hotel spotless and rooms were very clean . Would recommend this hotel

Great location

Nice

Room seemed spacious but due to the poor layout and furniture placement actually had very little space for 2 luggages that were even carry on sized. Also the in-room fridge regularly let out knocking noises throughout the night and was difficult to ignore. Staff was very professional and friendly though.

Staff attention is excellent. Location is perfect. There are so many places to eat and shop. It is so secure to walk around. Train station is close by, Dotonbori is 3minutes away on foot. Namba is super close. You will be well connected. There is a combini right at the corner. Having the wash machine inside the room was the most convenient everrrr. Loved our stay in general. Would love to come back here.

Stayed at this hotel on our recent family trip to Osaka. Overall this hotel is good and I would easily recommend staying there if someone were looking for recommendations. However we did have some general comments. Lighting in the rooms was low. I get the cool vibe, but it is not practical and after 6 days stay I was getting a bit frustrated with not being able to add more light to the room. Friday and Saturday nights were super load! This is not to say that this is something that hotel caused or will be able to fix. The area is a party district and motorcycles fly past at 2-3am. All other nights were OK. Housekeeping on a few occasions didn’t replenish our coffee pods, and we had to get reception to bring some more, which they promptly resolved, so no complaints there. Hotel located right in the centre of everything! Which is amazing. So many options to eat, go for walks, shopping etc. really convenient and is located close by to a train station. Non many people at the hotel speak English, so we struggled sometimes with getting advice. On one occasion we asked what would be the best way to get to Kansai Airport from the hotel and were given options but never told that purchasing tickets before 7am from bus terminal cannot be done using a credit card. Before 7am ‘only cash’ registers were available. I would assume that hotel staff working for an international hotel chain would be a bit more aware of local systems as they would be asked same question multiple times.

Great location. Decent space with a lot of accommodations unfortunately very dark hotel. Very weak on Lighting.

Osakada yeri mükemmel.Dotonboriye bikaç adım.Odalar geniş kullanışlı ve temiz.Çalışanlar çok kibar. İstasyondan gelirken otel metroya 10 dk yürüme mesafesinde.Havaalanı otobüselerine de aynı şekilde 10 dk yürüme mesafesinde. Temiz güzel yine kalınır.

Location is fantastic. Just directly across the busy Shinsabashi shopping street and Glico man. Also just 3 mins walk to the biggest 24hrs Don DONKI. Surrounded by many eateries. However dislike the housekeeping policy which you have to stick one of 3 signs - Don not disturb, limited housekeeping which means only change towel and trash, or full housekeeping daily before 11am. It’s our relaxing holiday so we usually sleep late and will wake up late and we’ll leave room 12-1pm, which means can’t do full housekeeping. I find it ridiculous to make people leave room by 11am if want full housekeeping service. It’s a holiday and felt restricted. During my stay, they have just upgraded the tv to have extension channels such as Netflix, Disney, and YouTube which is wonderful, otherwise just Japanese channels and Fox News for English only. Front desk staffs are helpful and able speak fluent English. Room is good size and love the bathrobe and shower. Pillows are flat which need to improve. Overall pleasant stay.

Other than odd configurations of furnitures in the room, the hotel is in excellent shape, great location and vibe. Staffs are friendly and well communicative in English.

Great location. Metro pretty close. Beds were on the softer side.

The best thing is that the location is perfect because everything is close by. Other than that, the bed is not confutable, very noisy at night and I wish there is option for the AC that keeping it on other than auto.

Ein sehr modernes Hotel in 1A Lage. Die ganze Ausstattung ist stimmig und ansprechend. Dunkel aber sehr gemütlich. Beim Frühstück bekommt man fast alles, was man sich nur wünschen kann. Allerdings ist es manchmal sehr voll, dass man Wartezeit mit einrechnen muss. Außerdem war es auch sehr warm im Frühstücksbereich. Die Zimmer sind gemütlich aber auch sehr klein. Die Sauberkeit könnte ein bisschen besser sein, ich erwarte für den Preis und die Kategorie doch fleckenfreie Dekokissen und einen ordentlich gesaugten Teppichboden. Ansonsten alles sehr stimmig. Das Personal war sehr freundlich und hilfsbereit. Am Abreisetag konnte ich mein Gepäck noch bis 14 Uhr deponieren. Der Fußweg zur Namba Station (Flughafen) war ca. 8 Minuten, einfach nur die Hauptstraße hoch, also super easy. Dotonbori mit Shopping und Nachtleben ist quasi direkt vor der Tür, ebenso die Luxus Shopping Meile. Ich würde jederzeit wieder hier einchecken.

Hôtel bien situé mais très sombre. Au départ c’est ce qui m’a plu malgré les commentaires mais c’est compliqué de se maquiller car on ne voit rien. Il est bien situé car à deux pas de Dotombori

Very accessible and staff was very friendly and helpful

Toilet smells of urine, asked to clean but did not do a good job and it still smells. Room is dusty (keep sneezing when in the room) The entire property is dark (not bright) hence plenty of spot lights which make the eyes discomfort (too glaring)

Super convenient location