Yaeikan

Room was clean and comfortable, private bath was very relaxing. Staff were very welcoming and friendly. Would stay again.

Quite spacious and the staff were very helpful and professional. But there was no Mountain View from our room and the sleeping room smelled a bit funky

Bon établissement, bien placé par rapport à la gare de Yumoto accessible à pied. Chambre avec onsen privé très agréable. Très bon accueil, personnel charmant. Dîner et petit déjeuner japonais servis en chambre.

This place is over 100 years old and because of that, it has its quirks but I think it adds character to the ryokan experience. The staff were so welcoming and friendly. The kaiseki dinner was delicious but it was a lot of food. We had to request to serve us one less meal so we didn’t waste too much. The service and ambiance was great. The onsens were a perfect touch to end our days. We would definitely stay here again!

Belle expérience mais déçu par rapport au rapport qualité prix. La chambre était très bien, dans son jus, mais le prix me semble un peu élevé comparé à ce qui est proposé. Nous avions l’impression d’être dans un hôtel de rendement, le service rapide, qui tourne beaucoup pour servir tout le monde les uns après les autres. Personnel très gentil.

Great ryokan experience!

Amazing stay, the hotel room itself was beautiful and so clean, comfortable and spacious. The onsens were also super nice, we booked a room with a private onsen and it was very serene, clean and water was very hot (in a good way!), but they also had multiple other options including a public one for each gender for hotel patrons only which was not crowded at all, a private one that didn’t require booking (in case of tattoos or privacy), and another private one that you could book a time slot at front desk. What really blew us away was the dinner and breakfast sets and the service. It was amazing meals and service was impeccable. I wish I could stay longer just to experience the meals again! Overall very peaceful, relaxing, and great stay that is great for those who want a spa experience and delicious meals on top. Beds were also comfortable, traditional futon mats with clean linens and blankets set up already.

The room was spacious with great amenities.

料理、日本人の仲居さんのサービス、温泉は大変良かった。部屋が暗いのと、階上に宿泊している子どもの足音がうるさかったのがマイナスポイント。

Everything was perfect! Room and other amenities are clean and great services. And traditional ryokan dinner was fantastic!!!! That was a good lecture for my daughter studying culinary arts. The private bathtub is enough to take a good rest. I'll visit again.

Staff were extremely kind & welcoming. They were all very genuine,

Loved this traditional ryokan, such attention to detail with all the Japanese cultural traditions and sweet and kind staff. I loved the whole experience with meals brought to my room, onsen baths, futon bed and private sauna in my room! The perfect relaxing experience in Hakone. Thank you!

入社されて1ヶ月半のベトナム出身のスタッフの方がかなり親切にしていだだいた。

Overall a really pleasant experience with some minor issues. Cost: We paid $320 USD for a 1 night, last minute for their most basic room. Facilities: Overall the hotel is fine but is clearly on the older side with some differed maintenance that may bother some. For the price we paid we thought that it was ok but not great. Everything was clean. Onsens are good though extremely hot. The best pool is the outdoor one, make sure to try it. The reservable (free) private onsens is also great. We found the futons to be very comfortable and we both had a great night sleep. The sona in the room was also a nice surprise. Food and service: both excellent. The dinner in particular was exceptional and the quantities were right. Expect a lot of fish even for breakfast. Paying for such quality food at a restaurant would easily cost $100/person total for both dinner and breakfast. Therefore the "room" was only around $150. Extras: We booked a 40 minutes massage ¥7700 and that was awesome. The Japanese style massage was very different from a typical oil massage and is well worth the experience. The gentleman that performed the massage spoke good English & Spanish and some basic French. He was also very friendly!

Staff was very good especially the room attendant. The food and food service was excellent. We really enjoyed soaking in the hot water. Good location made it easy to explore the area.

The Taeikan was in a perfect location for getting to the train station and to visit the shops in the area. The food was exceptional!!!!The ambiance was wonderful and we thoroughly enjoyed the onsen. Our hostess was new to Japan and to Yaeikan, but she surpassed any of our expectations. She was excellent!!! I highly recommend Yaeikan!

Our staff person who helped with breakfast and dinner is amazing. She was so friendly and helpful.

非常放松，服务特别nice

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A great onsen with attentive and helpful staff.