Ibis Almaty Jetisu

Frustrating that you cannot adjust the room temperature. It is fixed during winter to be quite hot

Very modern hotel, well located, friendly staff and welcoming.

Great location

Restaurants and malls around, room is warm in winter, clean, modern design, sufficient space for 2 big luggages.

unqualifiziertes Personal, ungenießbare Saunabereich, unbequeme Betten, kleines Zimmer

Average hotel but conveniently located and reasonably priced. I have stayed here numerous times, so I would expect a small mark of recognition after many stays, but it sticks to the bare minimum. The late check-out was appreciated, though.

Only two negatives really - laundry very expensive (always is). Room card stopped working 6 times and I had to go to the reception each time. They eventually changed a battery in the door but this took too long. Everything else great

Would be nice to mention the room has no windows, I would have chosen a different rate. Other that that - a very pleasant experience. Great breakfast!

Very nice option in Almaty in a walkable area with lot of restaurants. The room was very new and clean and well-appointed with a great shower. Staff was friendly and helpful. No complaints, and would happily stay there again.

Amazing hotel with excellent beds nice modern interior and a stunning breakfast on 5* level! Nothing to complain!

Hotel was clean and comfortable. Decor was modern and neat. Location is nice with lots nearby to do, and the breakfast buffet had a wide selection of foods.

Comfortable for two nights. Great location.

Room condition is good but is too small. Good for just 1 night business trip. And there is nothing in a room even a coffee.

This is a very nice hotel. Recommend!

Very comfortable and convenient location.

The staff is very helpful and cordial. The location of the hotel is very nice. However, there are many shortcomings in such a large hotel. Room prices are around 150 dollars, but there is no water in the rooms, there is a jug. You fill your own water from the machines in the corridors. Environmentalism etc. There are coffee cups in the rooms, but no coffee, no tea, no kettle. There is no hand and face drying towel in the bathroom, there is only one foot towel, but no bathrobe. Clothes and shoe closets are tiny and open. If your shoes smell, the smell will spread throughout the room. I stayed for 5 nights in total. The first two nights were very cold. However, due to the summer season, the air conditioners were not heating the rooms and they were turned off. I said I was very cold, they said they could give me an extra blanket if you want. When I called Hotels.com and submitted my complaint, they brought me a stove. The breakfast is extremely inadequate considering the size and prices of the hotel.

Very friendly staff and very helpful. Modern and very upbeat and fun. Great Breakfast

Very modern, well-equipped in a dynamic neighborhood with lots of eating/drinking options.

It was good to stay four nights.

スリッパがペラペラ以外は高評価、清潔