Casa Retreat

I am writing to express my disappointment with my recent stay at Hotel Casa Retreat. During my visit, a staff member demanded an additional $20, citing it as a "green tax." The following day, the same staff member returned, requesting an extra $8. I paid the initial $20, but I refused the second request, asking the staff member to coordinate with Expedia and send me an official email about the charge. He never returned, which raises concerns about the legitimacy of these charges. It feels like I was unfairly charged, and I believe this is not the standard of service expected from your establishment. I kindly request a refund of the $20, as it appears to have been an unwarranted fee. Thank you for your prompt attention to this matter. .

Tv and internet not working a struggle no coffee or tea inside the room.defintely not suitable for elderly. full paid room once check-in oh need to pay government taxes only 5$..extra

Ok for a low budget stay

Jævn service og rengøring også jævn. En del lydt på værelserne.

For Wi-Fi we needed to pass our phones to the staff for them to include the password in our phones

Habe eine sehr schöne Muschel als andenken gekauft! Nachdem, das Zimmer gereinigt wurde! Wahr dieses Andenken von den Malediven nicht mehr da! Alles sehr seltsam! Sehr enttäuschend! Vorallem nicht vertrauenswürdig! Sonst wahr das Personal sehr freundlich!

not a nice place, cockroaches kept crawling out from the bathroom and cupboards. room was run down. breakfast was terrible. would not recommend this place for the price paid. should be around £20 per night. forget the breakfast option you could probably get some elsewhere.

Property was fine for an overbite before heading to one of the smaller islands. When I arrived in Male I couldn't get any cash out of ATMs so the girl at the front desk was kind enough to pay for my cab and them charge my cc. Room was nice, but small with no window. Sometimes it took a few minutes for them to answer the front door. Desk clerks were friendly and helpful. Free breakfast at the restaurant next door was rice and a little fruit.

It is a great place to stay in Male: the staff are the friendliest peole you are ever going yo meet, the rooms clean and nice, it is at a walking distance to the beach, and location is not far from the airport.

Nice place to stay with in our Budget, Near to all shops and malls back sea view awesome Its walkable distance from hotel.

It was ok.

Property not good and not as described. Super super small room (not the size mentioned in listing), and was crammed with not only a double bed but another third bed which left no room to even walk. The hotel refused to remove that extra bed or change room. My husband kept accidentally hurting his foot on the bed post as the room was just too snug and filled to the brim with furniture. What made things worse is room was right next to reception desk on 1st floor and was super noisy. Not soundproof as described in listing. We could hear all conversations on the reception and also the cooking noises from the kitchen located there. Also, vice versa with no privacy as our conversations would be easily heard outside through thin walls. Finally, this hotel is more a hostel with lots of rooms with bunk beds. Not necessarily a family friendly place. There are a bunch of better hotels in the area for same or a bit more money. We checked out in a few hours without even spending the night and went to another hotel. May also consider booking independently/directly as a walk-in as it may be less expensive and we had no support from Expedia on this.

Excellent

At the time of check-in we were asked to pay additional booking fees on top of what we paid via HOTELS.com. Room and service was quit ok but no room supplies provided (toiletries / coffee cups , etc)