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Cache Hotel Boutique - Adults Only

Khách Sạn
8,2
/10
Rất tốt
754 đánh giá

Khách nói gì về kỳ nghỉ của họ

Katherine

10,0
/ 10
This hotel is close enough to walk throughout the center of Playa del Carmen. The rooftop pool and restaurant are lovely. They have underground parking for an additional fee. If you are hoping to go clubbing, you can walk to all the major clubs nearby without having the noise from them ruin your nights sleep. The only low point was the water pressure in the shower was very low, but I also experienced that at another hotel in town, so it might just be the case everywhere.
Xem phiên dịch

Glenna

10,0
/ 10
Wonderful week! Best place to stay in Playa del Carmen if you enjoy evening activities! Emiliano at reception is awesome. Coraleena’s smiling face each morning at breakfast made our day. Clean room - thank you staff for towel creatures! We will definitely stay here again.
Xem phiên dịch

Amanda

10,0
/ 10
The staff was amazing and very accommodating. I stayed here 3 nights and it did not disappoint. Great pool, food, and vibes. I was able to walk everywhere. Steps from the beach and 5th.
Xem phiên dịch
Trong khu vực
Xem bản đồ
15 Avenida Norte Calle 10 Norte esquina, Centro, Solidaridad, Estado de Quintana Roo, Mexico, 77710

Tiện ích chính

Xem thêm
Hồ bơi
Lễ tân 24h
Chỗ đậu xe
WiFi
Cache Hotel Boutique - Adults Only là một khách sạn nằm trong khu vực an ninh, toạ lạc tại Solidaridad. Quầy tiếp tân 24 giờ luôn sẵn sàng phục vụ quý khách từ thủ tục nhận phòng đến trả phòng hay bất kỳ yêu cầu nào. Nếu cần giúp đỡ xin hãy liên hệ đội ngũ tiếp tân, chúng tôi luôn sẵn sàng hỗ trợ quý khách.
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Xung quanh Cache Hotel Boutique - Adults Only có gì

15 Avenida Norte Calle 10 Norte esquina, Centro, Solidaridad, Estado de Quintana Roo, Mexico, 77710
Khám phá nhiều địa điểm hơn
Sảnh chờ Cache Hotel Boutique - Adults Only
Sảnh chờ 2 Cache Hotel Boutique - Adults Only

Khám phá thêm về Cache Hotel Boutique - Adults Only

General


Gần Bãi biển chính Playa del Carmen

Location


Tọa lạc tại trung tâm Playa del Carmen, Cache Hotel Boutique - Adults Only cách Khu mua sắm Quinta Avenida 3 phút đi bộ và cách Bãi biển chính Playa del Carmen 9 minutes phút đi bộ. Khách sạn sòng bạc này cách Bãi biển Mamitas 1,2 km và cách Bến cảng Playa del Carmen 1,2 km.

Attractions


Khoảng cách được làm tròn đến 0,1 km (hoặc dặm).

Sòng bạc Riviera Gran - 0,1 km
Quảng trường Trung tâm - 0,1 km
Đường 12 - 0,1 km
Nhà thờ Công giáo Nuestra Senora del Carmen - 0,1 km
Bảo tàng Kỳ quan 3D - 0,2 km
Khu mua sắm Quinta Avenida - 0,2 km
Chợ Playa del Carmen - 0,2 km
Chabad Playa del Carmen - 0,3 km
Bảo tàng Frida Kahlo - 0,3 km
Phố Corazón - 0,4 km
Trung tâm Thương mại Quinta Alegria - 0,5 km
Bãi biển chính Playa del Carmen - 0,8 km
Công viên Founders - 0,8 km
Cổng Maya - 0,9 km
Trung tâm Thương mại Paseo del Carmen - 0,9 km

Các sân bay gần nhất bao gồm:
Sân bay Cozumel, Sân bay Quintana Roo (CZM-Sân bay Quốc tế Cozumel) - 34,5 km
Sân bay Cancun, Sân bay Quintana Roo (CUN-Sân bay Quốc tế Cancun) - 56,5 km

Sân bay thuận lợi nhất để đến Cache Hotel Boutique - Adults Only là Sân bay Cancun, Sân bay Quintana Roo (CUN-Sân bay Quốc tế Cancun).

Facilities


Hãy thử vận may tại sòng bạc và tận hưởng những dịch vụ, tiện nghi thể thao, giải trí khác như hồ bơi ngoài trời và karaoke. Các dịch vụ, tiện ích khác tại Khách sạn này bao gồm quyền truy cập Internet không dây miễn phí, dịch vụ tư vấn/hỗ trợ khách và dịch vụ cưới.

Business Facilities


Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm quầy tiếp tân phục vụ 24 giờ/ngày, nhân viên thông thạo nhiều ngôn ngữ và dịch vụ trông giữ/bảo quản hành lý. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí, bên cạnh đó cũng có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.

Dining


Thưởng thức món ăn kiểu Địa Trung Hải tại Caché restaurant, nhà hàng cạnh hồ bơi có quầy bar/khu lounge và quang cảnh hồ bơi. Thư giãn sau một ngày dài bên cạnh ly đồ uống yêu thích tại quầy bar bên hồ bơi. Khách có thể dùng bữa sáng nấu theo yêu cầu miễn phí hàng ngày từ 8:00 đến 12:00.

Rooms


Hãy nghỉ tại một trong 26 phòng được trang bị TV plasma. Bạn luôn có thể giữ liên lạc bằng kết nối internet không dây miễn phí; trong khi các chương trình truyền hình cáp sẽ mang đến những phút giây giải trí thoải mái. Các phòng tắm có đồ dùng nhà tắm miễn phí và máy sấy tóc. Tiện nghi phòng bao gồm két bảo mật và bàn; bên cạnh đó dịch vụ dọn phòng cũng phục vụ mỗi lần ở.

Tất cả những tiện ích tại Cache Hotel Boutique - Adults Only

Quầy bar, cafe và phòng lounge Cache Hotel Boutique - Adults Only
Quầy bar, cafe và phòng lounge
Hồ bơi Cache Hotel Boutique - Adults Only
Hồ bơi
Khu vực công cộng Cache Hotel Boutique - Adults Only
Khu vực công cộng
Sảnh chờ Cache Hotel Boutique - Adults Only
Sảnh chờ
Bên ngoài Cache Hotel Boutique - Adults Only
Bên ngoài

Các hoạt động

  • Gói cầu hôn lãng mạn
  • Hồ bơi ngoài trời
  • Chương trình giải trí cho người lớn
  • Sòng bạc
  • Karaoke
  • Dịch vụ spa
  • Ghế dài tắm nắng hồ bơi

Dịch vụ khách sạn

  • Đội ngũ nhân viên đa ngôn ngữ
  • Dịch vụ tiệc cưới
  • Dịch vụ lưu trữ/bảo quản hành lý
  • Lễ tân 24h
  • Dịch vụ concierge/hỗ trợ khách

Vận chuyển

  • Nhà chứa xe
  • Đưa đón sân bay
  • Bãi đậu xe an ninh

Tiện nghi chung

  • Khu vực hút thuốc
  • Bãi gửi xe
  • Sân thượng/sân hiên

Ẩm thực

  • Quầy bar bên hồ bơi
  • Bữa sáng

Kết nối mạng

  • Wifi (miễn phí)

Hỗ trợ người khuyết tật

  • Thuận tiện cho người khuyết tật

Tiện nghi công cộng

  • Bãi đậu xe

Chính sách và những thông tin liên quan của Cache Hotel Boutique - Adults Only

Thời gian nhận phòng/trả phòng

Giờ nhận phòng:
Từ 15:00
Giờ trả phòng:
Trước 12:00

Thú cưng

Service Animals Allowed

Chính Sách Bổ Sung

Bạn sẽ được yêu cầu thanh toán cho nơi lưu trú các khoản phí sau. Phí có thể bao gồm các loại thuế hiện hành:

  • Đặt cọc: 60 USD mỗi nơi lưu trú, mỗi lần lưu trú
  • Thuế do thành phố quy định: 3.41 USD mỗi nơi lưu trú, mỗi đêm

Chúng tôi đã liệt kê mọi khoản phí được nơi lưu trú cung cấp thông tin.

Đơn vị quản lý nơi lưu trú chuyên nghiệp, Có trả phòng không tiếp xúc, Không có nôi/cũi (giường cho trẻ sơ sinh), Tuổi tối thiểu của khách là 18, Không có giường gấp/giường phụ, Chỉ phục vụ khách người lớn, Gần bãi biển, Không đảm bảo có phòng cách âm, Có giao dịch không tiền mặt, Có nhận phòng không tiếp xúc, Chỉ nhân viên thiết yếu - KHÔNG, Không có thang máy
  • Phí dịch vụ xe đưa đón sân bay: 90 USD mỗi xe (một chiều, số khách tối đa 3)
  • Phí bãi xe có mái che tự phục vụ: 10 USD mỗi ngày (không phải trả phí cho từng lần ra/vào)

Danh sách trên có thể không đầy đủ. Phí và đặt cọc có thể không bao gồm thuế và có thể thay đổi.

Thông tin chung

Tiện ích chung
Hồ bơi, Lễ tân 24h, Chỗ đậu xe, WiFi
Thời gian nhận/trả phòng
Từ 15:00 - đến 12:00
Có ăn sáng
Có, khách sạn có phòng cung cấp bữa sáng
Số phòng còn trống tai Cache Hotel Boutique - Adults Only
26
Số lầu tại Cache Hotel Boutique - Adults Only
3
Những tiện nghi khác tại Cache Hotel Boutique - Adults Only
Gói cầu hôn lãng mạn, Hồ bơi ngoài trời, Chương trình giải trí cho người lớn, Sòng bạc, Karaoke

Câu hỏi thường gặp về Cache Hotel Boutique - Adults Only

Những tiện ích tại Cache Hotel Boutique - Adults Only?
Những tiện ích tại Cache Hotel Boutique - Adults Only bao gồm Hồ bơi, Lễ tân 24h, Chỗ đậu xe, WiFi. (một số dịch vụ sẽ yêu cầu trả thêm phí):
Thời gian nhận phòng và trả phòng của Cache Hotel Boutique - Adults Only?
Thời gian nhận phòng tại Cache Hotel Boutique - Adults Only là từ Từ 15:00 và trả phòng trước Trước 12:00
Cache Hotel Boutique - Adults Only có phục vụ ăn sáng không?
Có, Cache Hotel Boutique - Adults Only có dịch vụ cung cấp bữa sáng. Tuy nhiên, bạn sẽ cần phải chọn loại phòng có dịch vụ ăn sáng. Nếu không, bạn sẽ phải trả một khoản phí nếu đặt phòng không có ăn sáng.
Khách sạn Cache Hotel Boutique - Adults Only đạt tiêu chuẩn mấy sao?
Cache Hotel Boutique - Adults Only là khách sạn đạt tiêu chuẩn 3.0 sao.
Cache Hotel Boutique - Adults Only có bao nhiêu tầng lầu?
Cache Hotel Boutique - Adults Only có tổng cộng 3 tầng.
Xem tất cả

Những review khác của du khách về Cache Hotel Boutique - Adults Only

Xếp hạng và đánh giá tổng thể Cache Hotel Boutique - Adults Only

Các nguồn khác (754)
8,2
Rất tốt
Từ 754 đánh giá
Vệ sinh

8,6

Tiện nghi phòng

8,4

Vị trí

8,8

Dịch vụ và Tiện ích

8,6

Sắp xếp theo
Liên quan nhất
Sự thích
Xem Tất cả

Đánh giá của du khách Cache Hotel Boutique - Adults Only

Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
Katherine
10,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

This hotel is close enough to walk throughout the center of Playa del Carmen. The rooftop pool and restaurant are lovely. They have underground parking for an additional fee. If you are hoping to go clubbing, you can walk to all the major clubs nearby without having the noise from them ruin your nights sleep. The only low point was the water pressure in the shower was very low, but I also experienced that at another hotel in town, so it might just be the case everywhere.
Đọc thêm
Jared
icon-Kỳ nghỉ gia đình
Kỳ nghỉ gia đình
6,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

The hotel itself was great. Location, staff, food. I read the reviews before I went and I felt people said “a little noisy” I cannot stress enough that this would be calling a tornado “ a little windy”. It is loud. If you stay up til 1am with loud bar/club music it’s gonna be great for you. If you prefer your hotel to be the place you go to for some rest and relaxation to step away from the noise and the chaos, it will not be there. The doors are very thin and light so it does not offer sound dampening. The front desk does offer ear plugs upon request though. Again everything else was great, I had no complaints in regards to cost, staff, drinks, food. As far as location I don’t think it could be beat. It was off 5th avenue and was an easy walk but less congested, but had a park area across the street that street vendors set up, so still plenty within feet of the room.
Đọc thêm
AMELIA
icon-Kỳ nghỉ gia đình
Kỳ nghỉ gia đình
6,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

Room was clean, however safe and refrigerator did not work. The door was also an interior door where we could we light all the way around. One of the days our room was left unlocked after cleaning services
Marlene
icon-cùng Bạn đời
cùng Bạn đời
6,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

The entertainment at the hotel is extremely loud every night even with earplugs it doesn't help!! Free breakfast included is very limited to what you can actually have, the pool is very small and the hotel rooms are run down. The staff at the hotel is very friendly and helpful though.
Larry
4,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

Staff was not attentive. The treated event patrons with a higher priority than the guest. We spent 5 days battling to connect to the Internet and 2 days with no television. The music is so loud your ears will be ringing. Bring ear plugs if you must stay. The only thing that worked correctly in the hotel was the AC. Will not stay here again. Try the Palms at Playa or Hotel MiMi
Đọc thêm
Joan
icon-
6,0
/10
Đánh giá cách đây 14 tuần

Expedia Group verified review

The room could use some more amenities like a iron & mini iron board...disliked wearing wrinkle clothing for the week
Brett
10,0
/10
Đánh giá cách đây 14 tuần

Expedia Group verified review

Great place even better staff
Nicole
icon-Bạn bè và Gia đình cùng Bạn bè
Bạn bè và Gia đình cùng Bạn bè
8,0
/10
Đánh giá cách đây 14 tuần

Hotels.com verified review

We had a great stay! The customer service was great! We appreciated the hospitality and care that everyone provided! The room was very clean. The location was convenient and walkable. The vibe was perfect for a girls trip! We had so much fun and enjoyed the breakfast!!! The only negatives, the shuttle cost advertised was not $90 but about $105 each way, or $1600 pesos. This really should state $1600 pesos as the exchange rates fluctuate. This is payable only to the driver upon arrival in cash only. But the service was great and on time. Aside from that the room was a bit outdated, the shower had very little water pressure, and there were no chairs in the room to sit down. Only 2 beds. Those to me are not that big of a deal but to some it may matter and are worth mentioning. I really loved the charm of this place and felt safe and well cared for. I’ll def be back!
Đọc thêm
Glenna
10,0
/10
Đánh giá cách đây 15 tuần

Expedia Group verified review

Wonderful week! Best place to stay in Playa del Carmen if you enjoy evening activities! Emiliano at reception is awesome. Coraleena’s smiling face each morning at breakfast made our day. Clean room - thank you staff for towel creatures! We will definitely stay here again.
Mark
4,0
/10
Đánh giá cách đây 17 tuần

Expedia Group verified review

The staff were great. My issue is that nothing was said about the music very night outside the rooms. Not that I came to playa del Carmen to watch TV but when the music is so so very loud every night I couldn’t hear the TV ON FULL VOLUME. Your young guy in the front desk that helped me check out said if Orbits send an email that his boss would refund my stay. He was very cool and tried everything to make things better but I was so disappointed that I checked out 3 days earlier and came home. I’ve visited playa del Carmen, Cancun.Tulum many times. I just think that you need to let vacationers know the real level of quality and make sure the club music till late hours every night is insanely close to rooms. 10FT!! Stainless steel joints that hold up the shower door need to be replaced and main door looked horrible patch up job.Tiles in room broken and the worst cheapes furniture. Recommended putting a few nice pictures on walls. Increase the size of the TV from 24” to something more reasonable. THE ARTWORK IS everywhere and awesome art very abundant. Show some love to Cashe. I’ll be waiting on my refund. The three stars was for the staff. Thanks
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Sandra
10,0
/10
Đánh giá cách đây 17 tuần

Expedia Group verified review

Sta
Matthew
6,0
/10
Đánh giá cách đây 17 tuần

Expedia Group verified review

The bed was comfortable. There are nightly social events with loud DJ’s. This would not be the place one would stay if looking for a quiet peaceful retreat.
RICARDO
2,0
/10
Đánh giá cách đây 19 tuần

Expedia Group verified review

This is a nightclub with rooms, there is party everyday until midnight, I wanted to sleep and there is no way, I had a terrible experience I recommend it at all.
Atle
2,0
/10
Đánh giá cách đây 21 tuần

Hotels.com verified review

most noisy place ever. Horrible experience.
Fernando Augusto
icon-cùng Bạn đời
cùng Bạn đời
6,0
/10
Đánh giá cách đây 21 tuần

Hotels.com verified review

O café da manhã era à la carte, com apenas uma opção de escolha, e as bebidas eram apenas café e chá. O quarto era espaçoso e confortável.
Sara
icon-Giải trí Kỳ nghỉ gia đình
Giải trí Kỳ nghỉ gia đình
2,0
/10
Đánh giá cách đây 21 tuần

Expedia Group verified review

Never staff at desk. Had to wait 30 minutes past check in for someone to come and check me in. Water worked only sometimes. Water quit on me 3 times during one quick shower. Quit on me with soap on my face. Had to wait 20 minutes or so for water to turn back on after each time it shut off. There were a few roaches seen.. Could never get the room temperature comfortable. They don’t tell you this online but you only get one towel to use every 3 days because that’s when they come back to clean your room. If you want more towels you can get them for a fee but that’s IF they have any clean ones to give to you. They say events on the roof end at 11:00PM to allow people quiet to rest. Events actually went on all night. Can hear it loud and well from your room. Broken glass in and around the pool. Saw a child cut his foot on glass. Yes, a CHILD at this ADULTS ONLY hotel. We left and paid more for a different hotel because it was that bad.
Đọc thêm
Tiffanie
icon-Bạn bè và Gia đình Kỳ nghỉ gia đình
Bạn bè và Gia đình Kỳ nghỉ gia đình
4,0
/10
Đánh giá cách đây 22 tuần

Hotels.com verified review

Upon check-in, there was extra taxes/fees that we paid. We were later asked to pay them again after being told we didn’t pay enough at check-in. Paid the correct amount but the hotel didn’t have any pesos or dollars to give us change. Waited 2 days to get change. The room I booked was not the room I received. This is a party hotel, every night of our stay there was loud music until at least midnight. Our room 210 was directly over the patio/kitchen/bar. Music was blasting at 7:30 one morning after the after midnight party the night before. Woke up one morning around 5am with no running water. Water came back on around 8 or 9 but it was very brown. This ruined our plans for an excursion that was leaving by 10:30. Nothing said from management about the water issue or water bottles provided to even brush teeth or wash your face. We had an early flight so we were leaving the hotel before 7am. Thought no one was there at the desk, all lights were out. Having a conversation with my spouse about what to do with the keys and getting our deposit , a man rose up from the floor behind the counter, asleep and possibly intoxicated. He couldn’t get us or our other family members checked out properly as he was very disoriented. We had to leave as our taxi was waiting to take us to the airport, not knowing if we were checked out. This was a disastrous stay and will NEVER stay here again.
Đọc thêm
Claudia
icon-Giải trí cùng Bạn bè
Giải trí cùng Bạn bè
6,0
/10
Đánh giá cách đây 22 tuần

Expedia Group verified review

The staff were really kind but half the time I had trouble finding someone to talk to. It is hard to reach them on WhatsApp and I don’t hear back for days. My main issue during my stay was that the toilet didn’t flush for 3 of the 5 days I was there, and the sink had brown water even though I left it running for a minute to clear up. At times, we had no water at all and the shower was off. The free included breakfast is very limited and you can only order 1 thing per person, I got 2 eggs and a salad with toast and another time 2 pancakes. When we checked in, the mini bar was not stocked and they tried to charge us for items we did not take (why would we get chips or chocolate when there are marquesitas right outside???). It seemed like the room was not entirely tidied when we were inside. The area is very central and walkable. They have events on the rooftop most nights so if you sleep early and like quiet, this is not the hotel for you. Most of the music was also geared toward older retired white Floridians but on Fridays they do Afrobeats. Even when the rooftop closes at about 12am, you can still hear the market across the street until maybe about 1-2am. Overall it’s a cute hotel that could be better maintained (a lot of the interior is worn down, cracked, and our mirror had a lot of stains and peeling), but I would not stay here again due to all the inconveniences I experienced.
Đọc thêm
James
icon-Giải trí Kỳ nghỉ gia đình
Giải trí Kỳ nghỉ gia đình
2,0
/10
Đánh giá cách đây 22 tuần

Expedia Group verified review

Room filthy, no towels, water didn't work, no toilet paper without request, unsecured. The worst hotel we ever had to stay in. This building should be condemned. Expedia should be ashamed to list this property. A refund of some type should given and this place shouldn't be listed.
Amanda
icon-Giải trí cùng Bạn bè
Giải trí cùng Bạn bè
10,0
/10
Đánh giá cách đây 22 tuần

Expedia Group verified review

The staff was amazing and very accommodating. I stayed here 3 nights and it did not disappoint. Great pool, food, and vibes. I was able to walk everywhere. Steps from the beach and 5th.
Số lượng đánh giá trên mỗi trang
20
40

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Xếp hạng và đánh giá tổng thể Cache Hotel Boutique - Adults Only

Các nguồn khác (754)
8,2
Rất tốt
Từ 754 đánh giá
Vệ sinh

8,6

Tiện nghi phòng

8,4

Vị trí

8,8

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8,6

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Đánh giá của du khách Cache Hotel Boutique - Adults Only

Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
Katherine
10,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

This hotel is close enough to walk throughout the center of Playa del Carmen. The rooftop pool and restaurant are lovely. They have underground parking for an additional fee. If you are hoping to go clubbing, you can walk to all the major clubs nearby without having the noise from them ruin your nights sleep. The only low point was the water pressure in the shower was very low, but I also experienced that at another hotel in town, so it might just be the case everywhere.
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Jared
icon-Kỳ nghỉ gia đình
Kỳ nghỉ gia đình
6,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

The hotel itself was great. Location, staff, food. I read the reviews before I went and I felt people said “a little noisy” I cannot stress enough that this would be calling a tornado “ a little windy”. It is loud. If you stay up til 1am with loud bar/club music it’s gonna be great for you. If you prefer your hotel to be the place you go to for some rest and relaxation to step away from the noise and the chaos, it will not be there. The doors are very thin and light so it does not offer sound dampening. The front desk does offer ear plugs upon request though. Again everything else was great, I had no complaints in regards to cost, staff, drinks, food. As far as location I don’t think it could be beat. It was off 5th avenue and was an easy walk but less congested, but had a park area across the street that street vendors set up, so still plenty within feet of the room.
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AMELIA
icon-Kỳ nghỉ gia đình
Kỳ nghỉ gia đình
6,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

Room was clean, however safe and refrigerator did not work. The door was also an interior door where we could we light all the way around. One of the days our room was left unlocked after cleaning services
Marlene
icon-cùng Bạn đời
cùng Bạn đời
6,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

The entertainment at the hotel is extremely loud every night even with earplugs it doesn't help!! Free breakfast included is very limited to what you can actually have, the pool is very small and the hotel rooms are run down. The staff at the hotel is very friendly and helpful though.
Larry
4,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

Staff was not attentive. The treated event patrons with a higher priority than the guest. We spent 5 days battling to connect to the Internet and 2 days with no television. The music is so loud your ears will be ringing. Bring ear plugs if you must stay. The only thing that worked correctly in the hotel was the AC. Will not stay here again. Try the Palms at Playa or Hotel MiMi
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Joan
icon-
6,0
/10
Đánh giá cách đây 14 tuần

Expedia Group verified review

The room could use some more amenities like a iron & mini iron board...disliked wearing wrinkle clothing for the week
Brett
10,0
/10
Đánh giá cách đây 14 tuần

Expedia Group verified review

Great place even better staff
Nicole
icon-Bạn bè và Gia đình cùng Bạn bè
Bạn bè và Gia đình cùng Bạn bè
8,0
/10
Đánh giá cách đây 14 tuần

Hotels.com verified review

We had a great stay! The customer service was great! We appreciated the hospitality and care that everyone provided! The room was very clean. The location was convenient and walkable. The vibe was perfect for a girls trip! We had so much fun and enjoyed the breakfast!!! The only negatives, the shuttle cost advertised was not $90 but about $105 each way, or $1600 pesos. This really should state $1600 pesos as the exchange rates fluctuate. This is payable only to the driver upon arrival in cash only. But the service was great and on time. Aside from that the room was a bit outdated, the shower had very little water pressure, and there were no chairs in the room to sit down. Only 2 beds. Those to me are not that big of a deal but to some it may matter and are worth mentioning. I really loved the charm of this place and felt safe and well cared for. I’ll def be back!
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Glenna
10,0
/10
Đánh giá cách đây 15 tuần

Expedia Group verified review

Wonderful week! Best place to stay in Playa del Carmen if you enjoy evening activities! Emiliano at reception is awesome. Coraleena’s smiling face each morning at breakfast made our day. Clean room - thank you staff for towel creatures! We will definitely stay here again.
Mark
4,0
/10
Đánh giá cách đây 17 tuần

Expedia Group verified review

The staff were great. My issue is that nothing was said about the music very night outside the rooms. Not that I came to playa del Carmen to watch TV but when the music is so so very loud every night I couldn’t hear the TV ON FULL VOLUME. Your young guy in the front desk that helped me check out said if Orbits send an email that his boss would refund my stay. He was very cool and tried everything to make things better but I was so disappointed that I checked out 3 days earlier and came home. I’ve visited playa del Carmen, Cancun.Tulum many times. I just think that you need to let vacationers know the real level of quality and make sure the club music till late hours every night is insanely close to rooms. 10FT!! Stainless steel joints that hold up the shower door need to be replaced and main door looked horrible patch up job.Tiles in room broken and the worst cheapes furniture. Recommended putting a few nice pictures on walls. Increase the size of the TV from 24” to something more reasonable. THE ARTWORK IS everywhere and awesome art very abundant. Show some love to Cashe. I’ll be waiting on my refund. The three stars was for the staff. Thanks
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Sandra
10,0
/10
Đánh giá cách đây 17 tuần

Expedia Group verified review

Sta
Matthew
6,0
/10
Đánh giá cách đây 17 tuần

Expedia Group verified review

The bed was comfortable. There are nightly social events with loud DJ’s. This would not be the place one would stay if looking for a quiet peaceful retreat.
RICARDO
2,0
/10
Đánh giá cách đây 19 tuần

Expedia Group verified review

This is a nightclub with rooms, there is party everyday until midnight, I wanted to sleep and there is no way, I had a terrible experience I recommend it at all.
Atle
2,0
/10
Đánh giá cách đây 21 tuần

Hotels.com verified review

most noisy place ever. Horrible experience.
Fernando Augusto
icon-cùng Bạn đời
cùng Bạn đời
6,0
/10
Đánh giá cách đây 21 tuần

Hotels.com verified review

O café da manhã era à la carte, com apenas uma opção de escolha, e as bebidas eram apenas café e chá. O quarto era espaçoso e confortável.
Sara
icon-Giải trí Kỳ nghỉ gia đình
Giải trí Kỳ nghỉ gia đình
2,0
/10
Đánh giá cách đây 21 tuần

Expedia Group verified review

Never staff at desk. Had to wait 30 minutes past check in for someone to come and check me in. Water worked only sometimes. Water quit on me 3 times during one quick shower. Quit on me with soap on my face. Had to wait 20 minutes or so for water to turn back on after each time it shut off. There were a few roaches seen.. Could never get the room temperature comfortable. They don’t tell you this online but you only get one towel to use every 3 days because that’s when they come back to clean your room. If you want more towels you can get them for a fee but that’s IF they have any clean ones to give to you. They say events on the roof end at 11:00PM to allow people quiet to rest. Events actually went on all night. Can hear it loud and well from your room. Broken glass in and around the pool. Saw a child cut his foot on glass. Yes, a CHILD at this ADULTS ONLY hotel. We left and paid more for a different hotel because it was that bad.
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Tiffanie
icon-Bạn bè và Gia đình Kỳ nghỉ gia đình
Bạn bè và Gia đình Kỳ nghỉ gia đình
4,0
/10
Đánh giá cách đây 22 tuần

Hotels.com verified review

Upon check-in, there was extra taxes/fees that we paid. We were later asked to pay them again after being told we didn’t pay enough at check-in. Paid the correct amount but the hotel didn’t have any pesos or dollars to give us change. Waited 2 days to get change. The room I booked was not the room I received. This is a party hotel, every night of our stay there was loud music until at least midnight. Our room 210 was directly over the patio/kitchen/bar. Music was blasting at 7:30 one morning after the after midnight party the night before. Woke up one morning around 5am with no running water. Water came back on around 8 or 9 but it was very brown. This ruined our plans for an excursion that was leaving by 10:30. Nothing said from management about the water issue or water bottles provided to even brush teeth or wash your face. We had an early flight so we were leaving the hotel before 7am. Thought no one was there at the desk, all lights were out. Having a conversation with my spouse about what to do with the keys and getting our deposit , a man rose up from the floor behind the counter, asleep and possibly intoxicated. He couldn’t get us or our other family members checked out properly as he was very disoriented. We had to leave as our taxi was waiting to take us to the airport, not knowing if we were checked out. This was a disastrous stay and will NEVER stay here again.
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Claudia
icon-Giải trí cùng Bạn bè
Giải trí cùng Bạn bè
6,0
/10
Đánh giá cách đây 22 tuần

Expedia Group verified review

The staff were really kind but half the time I had trouble finding someone to talk to. It is hard to reach them on WhatsApp and I don’t hear back for days. My main issue during my stay was that the toilet didn’t flush for 3 of the 5 days I was there, and the sink had brown water even though I left it running for a minute to clear up. At times, we had no water at all and the shower was off. The free included breakfast is very limited and you can only order 1 thing per person, I got 2 eggs and a salad with toast and another time 2 pancakes. When we checked in, the mini bar was not stocked and they tried to charge us for items we did not take (why would we get chips or chocolate when there are marquesitas right outside???). It seemed like the room was not entirely tidied when we were inside. The area is very central and walkable. They have events on the rooftop most nights so if you sleep early and like quiet, this is not the hotel for you. Most of the music was also geared toward older retired white Floridians but on Fridays they do Afrobeats. Even when the rooftop closes at about 12am, you can still hear the market across the street until maybe about 1-2am. Overall it’s a cute hotel that could be better maintained (a lot of the interior is worn down, cracked, and our mirror had a lot of stains and peeling), but I would not stay here again due to all the inconveniences I experienced.
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James
icon-Giải trí Kỳ nghỉ gia đình
Giải trí Kỳ nghỉ gia đình
2,0
/10
Đánh giá cách đây 22 tuần

Expedia Group verified review

Room filthy, no towels, water didn't work, no toilet paper without request, unsecured. The worst hotel we ever had to stay in. This building should be condemned. Expedia should be ashamed to list this property. A refund of some type should given and this place shouldn't be listed.
Amanda
icon-Giải trí cùng Bạn bè
Giải trí cùng Bạn bè
10,0
/10
Đánh giá cách đây 22 tuần

Expedia Group verified review

The staff was amazing and very accommodating. I stayed here 3 nights and it did not disappoint. Great pool, food, and vibes. I was able to walk everywhere. Steps from the beach and 5th.
Số lượng đánh giá trên mỗi trang
20
40