Coco Live Suites

This was one of the worst layovers I've ever had. Every sheet, pillowcase, and towel was stained. The bed had no sheet at the bottom of the bed. The plastic plates and cups were disgustingly dirty and the receptionist had no clean ones. I asked for 2 paper cups that I had to pay for... The place seems more like a student dorm with people coming back all night talking, joking for long. It doesn't help tha

The room was very cute and comfortable, great location and good WiFi to work remotely. The rooftop is great and the staff was super helpful letting me store my bags at the beginning and end of my trip. The only negative thing was, no hot water in the shower then after a couple days they said it was fixed but I would have to run the shower on hot for 10-15 mins before it started to warm up and the hot water pressure wasn’t great.

Too loud. Too dirty.

Todo estuvo muy bien tienen todas las amenidades en la habitación

Habitación limpia y muy céntrica

La habitación es muy buena para su precio y el personal es amable, solo que estuvieron haciendo un poco de ruido en la mañana

Limpieza y atencion

Good

sucio y mala atencion

Ok

.

Buena ubicación y excelente precio

General good

La cama y las almoadas son Muy incomodas, mucho ruido, la readers no functions si le antes demaciado esta demaciado caliente y si le Cierra’s a Que este moderadamente caliente no es sufficient agua para entree y ademas pague demaciado por una abrasion senile

The reception staff are friendly, and the building is "new," so it looks very nice. I was there for a week. You have to pay to get the key to your room and also a cleaning fee. I think these fees should be included in the reservation. Sometimes there was no cold water (if there's no cold water, the toilet won't have water either), no hot water, or no water at all. It's known that there are many water problems in the municipality, but they should be prepared to continue supplying guests.

Mucha trabquilidad, se siente como un espacio propio.

Great spot for the money. 10 min walk to 5th ave and 15mins to beach. Staff is very friendly. Was hard to find because expedia address was wrong. Go to their website to locate.

When I arrived they stated that my reservation was canceled and tried to have me re-purchase. They mentioned Hotels.com actually books via Expedia which was weird. I finally was able to show them my booking and they gave me the keys. No free coffee. No free water. Note: Don't book a city view because they will give you a court yard where you can't open your windows unless you want people seeing in.

Expedia says it’s a 2 minute walk to the beach… it’s more like 10 mins

Management was not clear with instructions at checkin despite trying to contact with questions before arriving. Found 3 people in their checkin with is remarkable most hotels have one person and are far more responsive. Even once there, there was limited to no communication on policies and many policies were stated one way on Expedia and differently when arriving. There is no signage for the hotel and the door is hidden and unmarked. Come through the door less than a foot from a pool then sit in a tiny smelly undersized “lobby” where there’s a coffee machine and waters and yet not be offered anything during checkin. Guests are given wristbands that aren’t a complete loop and just expected to figure it out. These are recycled and cloth and not sanitary. Management didn’t know how to charge me $2 for their towel fee and I sat for 20 minutes waiting to check in. Listing stated free water bottles but there were none in the room. When asked management was petty and asked for 50 cents each. Roof pool and other areas were dirty and was unkept. Wasted time coming here and you can’t get vacation time back. Don’t let the obviously paid for reviews fool you this is no boutique hotel.