El Dorado Seaside Palms, Catamaran, Ecoturistic Ranch , All & More Inclusive - Adults Only

Great food, nice restaurnats. Poligth staff. Great facility.

Me gusto mucho el hotel, sus instalaciones, las facilidades, el personal muy atento y la comida rica, sobre todo del restaurante Seaside Market

The entire experience was absolutely amazing! Staff, food, rooms, grounds, everything! Will return!

The property is gorgeous, but the beach was full of seaweed and rocks, and the food was okay. Since the beach is my priority, I probably won't stay again.

It was beautiful wonderful clean and everyone was gracious

6th visit to this property We love it

The service for food and srinks was exceptionally slow. We were good tippers and still, took forever to gwt a refill of thr drink. The guy at the swim up bar in the premier section was peonably the worst. We ate lunch in that srction and my wife asked him for coke he said okay. We were done with our food and I asked again to see him speaking with a guy at the swim up and it was not even crowded. There were bugs in the room, so we got an upgrade tocour room whixh was really nice. We enjoyed that location. But I never experienced that before at all inclusives in Mexico. As nice as thr staff was, we waited too long. There was only one unfriendly staff member, and that was the guy at the swim up. Another couple said the same thing. The smell was also putrid. Glad we went to the other beach (Maroma beach) for a day. Wouldnt come back, as nice as the staff and grounds were. Also, food was mediocre. Going back to our other hotel we loved. Also, BEWARE: SHUTTLE ONLY TAKES YOU TO/FROM CANCUN. NOT TULUM. That was not advertised and we had an unexepected taxi charge of $85. It was orignally $120.00 in usd. The taxi service helped us out.

Enjoyed our quick stay here. Felt safe the whole time. Wonderful staff. Did not end up doing the cenote excursion. Pools were relaxing but kind of crowded since the beach was full of sargassum. The hotel did a good job of trying to clean up the beach as much as possible and we were able to enjoy the water on our last day. Would go back.

Great time

The staff at the El Dorado are amazing. Everyone is so nice and helpful. They really go the extra mile for all of the guests not just the VIPs. There is a lot of seaweed in July, but they did their best to set up a seaweed free beach.

The staff was amazing. Very friendly and attentive. The resort is beautiful. We’ve got a VIP treatment and absolutely loved our stay!

Property is nice a service and food is was good.

Seaweed on the beach, shuttle wasnt free, food choices limited and on 1 hour wait on some nights and office staff not helpful and deflected blame.

The seaweed this time of year was a huge bummer. It smelled terrible and made it impossible to actually get in the ocean. Otherwise the trip was great. Our room was great. The pools are great. Staff at the hotel were very nice and helpful. Definitely would recommend El Dorado but if you’re looking to swim in the ocean don’t go during the summer months.

Muy tranquila, escaso personal

The resort exceeded our expectations, the staff was very friendly and we had a great time.

The food was excellent. The only restaurant that was not good was the seafood restaurant. Staff and evening activities were amazing! The pools need some work and rooms updating but had a wonderful time! Loved this property

The staff at the resort were extremely friendly and helpful, which made the stay very enjoyable. The food was mediocre—acceptable, but nothing outstanding. However, the airport transportation and excursions included through Lomas Hospitality were a big plus and very convenient.

Clean, excellent service, friendly staff, great food.

What an amazing place! The grounds are immaculate, feels like walking around in a jungle! The food is absolutely incredible, make sure to check out the buffet on the suites side as well, incredible. The Asian restaurant was 11/10! The service at th pool bar next to the buffet in the palms side was so amazing! Didn't love the Vegan restaurant but the banana split was delicious! Highly recommend !