Hotel Basalto

La limpieza de habitaciones, la ubicación , el Personal muy cordial!!

todo mb

La gente, todos, extremandamente cordiales y siempre atentos a cualquier solicitud. El hotel muy bonito y con una vista espectacular

Staff was very nice but the pictures of the property were very misleading. It is in the middle of nowhere down a very rough dirt road and next to the ocean but looks nothing like the beach in the pictures. You have to walk a ways down the road to get to a beach that is swimmable. Lots of rocks. When we arrived there was an awful sewer smell in the lobby and it permeated in the first room we were given. We had paid for a deluxe room with a mountain view but had to insist they move is. Second room was very nice and the food and service overall were great but had we known the location we would have stayed closer to town. Spectacular view from the rooftop but tiny pools. Not a great value for what they charge. Spent a week in Sayulita before venturing over to Punta Mita and in hindsight should have just stayed in Sayulita.

Es una joya en el lugar, calidad, servicio, tranquilidad, la atención del personal, la alberca maravillosa arriba, las habitaciones de buen gusto, el desayuno delicioso. Recomendado al 100%

Todo bien

Excelente hotel

Todo perfecto

El hotel está divino y el servicio y el restaurante espectaculares Hay una playa súper cerca caminando q está increíble Lo super recomiendo

If you're looking for your own private oasis in Cancún, Hotel Basalto is it. This boutique hotel only has a handful of rooms, which means peace, privacy, and truly personalized hospitality. We booked the Ocean Suite and wow — the views were absolutely breathtaking. Waking up to the turquoise sea right outside your window? Unmatched. Every detail in the room felt meticulously designed, from the high-end finishes to the cozy layout. It’s the kind of place that makes you slow down, breathe deep, and feel grounded. One of the biggest highlights was the walkability to a secluded beach. Just a few steps away, and you’re on soft sand with barely anyone around. It felt like our own slice of paradise. And the food? Every single day was a gourmet experience. Think fresh prawn pasta, juicy steaks, wood-fired pizzas, and so much more — all at a very reasonable price. The rooftop pool was stunning. We spent every sunset up there soaking in the view and sipping cocktails. Absolute magic. The staff were warm, attentive, and made us feel like we were coming home every time we walked in. Hotel Basalto isn’t just a stay — it’s a vibe. A secret sanctuary you almost don’t want to share. But they’ve earned the praise. We’ll be back.

This property is for people who want a gorgeous setting, comfortable room, amazing staff and a beautiful and quiet stay. One of my favorite places I have ever stayed! We will be back soon!

Estuvo muy a gusto, todo el persona fue muy amable, siempre atendiéndonos, nos encantó el hotel y sobre todo sus vistas.

The property pictures online make this hotel look amazing and in some instances, the pictures match reality.

This hotel has ten rooms so you will have as much peace and quiet as you desire. The beach is small and private,with access at low tide to another beach very close by. The room was large and well appointed and fulfilled all of our needs. The on-site dining was very well done with many delicious choices. The one thing you will want to be aware of is it is secluded from many day or night time activities so plan on Uber or taxis to get you to livelier surroundings.

Sin lugar a dudas, uno de mis hoteles favoritos

We loved our stay here. The staff was so accommodating and nice. And the menu options were amazing.

El hotel está lindo, limpio, la comida en general regular, algunos platillos mejor que otros. Es un hotel para descansar.. si van en plan de divertirse este no es el hotel, la alberca del Roof está climatizada lo cual está super bien, sin embargo, no puedes hacer ruido de más porque enseguida te restringen. Su playa es muy muy pequeña. La atención del personal deja mucho que desear, para el costo del hotel esperábamos una atención más personalizada, lo cual no ocurrió en ningún momento. Las toallas ya están demasiado gastadas. A 5-10 min caminando está la playa más cercana, la cual está espectacular, HERMOSA ahí hay dos restaurantes bastantes ricos ambos, te rentan el camastro y puedes estar ahí todo el día muy agusto.

Muy caro para el lugar, el acceso terracería, a lo cual se me hizo pésimo El hotel no tiene playa En realidad, fue una sorpresa desagradable

Hotel tranquilo y bonito, buena comida Buen servicio ! Solo que no tiene elevador

Quiet, romantic property, very nice room with ocean view, nicely appointed. Friendly, helpful staff. Great massage. Cute quiet beach. The food was beautifully plated, good but not quite great. Perfect for laidback relaxation.