Palapas Ventana

Property is in a great location, food is great at the restaurant, the staff is amazingly great, helpful and always there to support, great activities

The room was marginal. the sheets felt like sandpaper and the bed was as hard as the floor. There was no water pressure in the shower, the hot water was hit or miss and if it was a hit you had about 5 minutes of it. The towels were in very poor shape and looked like they hadn’t been replaced in years. The bath mats and mats in the bedroom were mismatched in the condition of rags. The lights browned out constantly. There is no TV in the room- fine except there is also no WiFi. The high speed WiFi is a farce. WiFi was available at the restaurant if you wanted to do anything you had to walk down there- it was in no such way high speed as advertised. The hot tub they do not keep hot. I was told to turn it on 3 times before you want to get in it, well an hour later still wasn’t even warm. They advertise all of these activities, they fail to mention 80% of them are not in town and they will charge you several hundred dollars for transport, it’s false advertising that they show them all on their site with no such warning. The activity director didn’t even know they had bikes for use so we spent several hundred dollars to rent some across the street. Their snorkel, SUP boards and kite launch was really run down, old and not taken care of at all. The kite launch has no support, the air compressor is broken. Food was marginal and it was a crap shoot what you got for a drink depending on who made it. We did mention the above to staff, owner Tim wouldn’t even make eye contact with us.

This is a really wonderful place to stay! It’s right on the sea of Cortez with dreamy, sunrises and sunsets, the staff is lovely and helpful. The food is excellent, and the Palapas are charming with your own little deck and hammock, and they are quite large inside. Also the resort offers excellent excursions like boat and snorkel trips, paddleboards, and kayaks and more. I will definitely return.

We had a wonderful stay here. Perfect location, clean, friendly staff, and great food! With paddle boards and snorkel gear included, we could be out on the water as much as I wanted. It was a truly magical experience for some rest, and relaxation. Only challenge was when connecting to a 90 min zoom call, the WiFi didn’t sustain. I was kicked offline multiple times through the call. However, for other online work, it was sufficient enough. Would go back for sure!

This property has easy beach access, a great restaurant and helpful staff.

Not worth the price. Shared bathrooms and showers, no towels, no shampoo, and despite requests, our view was blocked by a boat with a blinking light that was left on through the night. Restaurant on the property also had terrible service. We usually are not picky about our accommodations but we would not recommend this spot.

Great stay. Amazing food here at the restaurant! Best in La Ventana? Casita was delightful and air conditioning worked perfectly. Snorkel gear, sea kayak were great. Only one working bike out of 5 so didn't get to use all the included amenities.

Muy Bonito lugar.

Not a great value. Property looks tired.

My boyfriend and I had a fantastic stay at Palapas! The staff was attentive, welcome, friendly, and made everything so smooth for our needs. We arrived past the check in time and it was no problem. Breakfast was delicious and special requests such as a a vegetarian option were readily available. bottomless coffee. We enjoyed fresh snapper for dinner that was caught right off shore in the evening. The Palapa that we stayed in was clean and had everything we needed- a little sink, fresh water, a comfy bed, screened porch and windows. the overall space is really special and the perfect zone to relax in. I would recommend this place in a heartbeat and cannot wait to go back again. What a special find!

Quiet, thoughtfully designed and constructed property that straddles an arroyo, with palapa/cottages on either side. Cheery. Our shower was a rain head type, but really just squirted out of part of the head, so not exactly a spa experience. Good included breakfast in the AM. The free kayaks and loads of classes or excursions seem fun.

La verdad tuvimos una experiencia super padre, sin embargo, el sistema de internet no funciono durante nuestra estancia y el area de playa no tenía palapas o no te prestaban una sombrilla, el sol está muy fuerte. Fuera de eso es muy bonito, cómodo y mágico. Muchas gracias por las atenciones.

I really enjoyed my brief stay at Palapas Ventana. My only regret is I didn't find it earlier in my trip so that I could have stayed longer. The people were friendly and full of information. The location was superb, in fact good luck finding a better location (activities, beach, natural beauty. I highly recommend.

The resort has a very friendly family style feel. Food was excellent. You can have a very peaceful stay and choose from activities like snorkeling, scuba, paddle boarding etc, They provide all gear. The individual “casita” I stayed in was comfortable and clean. The owners have created a resort that integrates with the local town. My favorite moments were watching the sunrise from the comfortable covered terrace whilst sipping my coffee (available to guests every morning from 7 am).

Clean... somewhat primitive as the showers and bathrooms were across the road. Best food and smiles At the restaurant. Yummy I must admit that for 130 per night through Expedia seemed way high. Next time I’ll bypass Expedia and get a better Rate People are the finest and so is the food. Isrrael makes sure his game is on. Good people 👍

Muy bonito y amables todos

El personal del restaurante súper agradable y atento. Me hubiera gustado camas más cómodas y sugiero mayor limpieza del agua del jacuzzi. La limpieza muy bien y los servicios extras del hotel excelentes.

Loved our stay! Palapas Ventana is a well-located and charming property with friendly hosts. Highly recommended

Nicest folks in town always go there Isrial is the man ,

La vista es espectacular, el personal super amable y servicial. Los banos son compartidos y se encuentran fuera de las habitaciones, no es big deal pero es importante saberlo antes de reservar.