Villa Al Assala Palmeraie

Amazing. Well curated and executed. A peaceful retreat stones throw from the chaos!

A beautiful hotel a short drive outside the medina. Choose it for lush grounds, a friendly team and a great pool. We had a few problems with our room which were raised with the staff and resolved to a degree. Be wary of the superior bungalow with courtyard view… it’s actually in the car park and does not reflect the high standards and ambience the hotel generally sets.

Belle adresse, secteur très agréable. Personnel aux petits soins. La piscine chauffée est un vrai plus. Séjour au top.

Vi checkede ind hos villa al assala den 7 marts, vi valgte stedet ud fra billeder og gæstebedømmelse samt de “5” stjerner som der stod den havde, hvilket viste sig og være langt fra realiteten. De ansatte er søde og hjælpsomme men det er så også det eneste vi har af positiv oplevelse. Stedet er meget slidt og og slet ikke som på billederne - på værelset blev vi mødt med et meget ulækkert badekar samt dryppende vaske, værelset havde løse stikkontakter og den ene lampe var forsøgt repareret med tape så den virkede kun en gang imellem, udelyset virkede slet ikke - og der var kontant en masse små dyr på tvbordet - Morgenmaden er et par brød med smør, honning og syltetøj samt et lille glas med frugt. . Deres morgenmads standard er meget meget lav! Selve pool området er ok - men så heller ikke mere end det - hele stedet trænger til en overhaling. Deres have er flot og velholdt. Der er en meget død stemning i lobby og ved fællesrum hvor værelserne er. Billederne på deres side er meget misledende og hotellet er ikke mere end 2-3 stjerner, hvordan de har fået 5 er mig en gåde!

Magical place. Stayed in the medina (old town of Marrakech) two nights and then went out to Villa Al Assala which was PERFECT. Super friendly staff and wonderful surroundings, even though there’s a big street and you hear the cars from far, you could zoom out. We meditated in the morning and layed our bathrobes in the grass and did yoga. Since the hotel only had around ten rooms it was never crowded and everything felt very personal. We went for long walks but would recommend that only day time between 9-6 if you’re a woman.

Nice and quiet place for relaxing

La piscine devrait être un peu plus chauffée À cette période

Très bel hôtel avec un personnel au petit soins chambre super et piscine chauffée au top. L'hôtel est très arboré un bien fou tout près de la ville. Seul Bémol aucune pancarte n'affiche l'hôtel on a mis une heure à trouver en demandant à tout le voisinage.

The room quality very poor , no phone to contact the reception , not convenient far from everything . WiFi not working properly . Not recommended .

Médiocre. La liste est longue, pas de wifi dans les chambres ni autour de la piscine, Baignoire sale, linge de literie non changé en 4 nuits, oreillers sales... Confort désuet de la chambre. Petits dej ridicules au dessous d'un standard Ibis Budget. Et mention spéciale au manager des lieux à qui je conseille de prendre qq vacances ne serait ce que pour comprendre et mieux appréhender son métier en séjournant ... dans un hôtel.

Very quiet and peaceful place. Pretty rooms with nice view in a pretty garden guarded by cute rabbits. The pool and the restaurant are very cosy. However, the pillows are way too soft and the breakfast is very light.

Mise à part la salle de bain à rafraîchir, parfait pour le reste. Piscine et jardin très agréables, personnels aux petits soins. Les travaux sont apparemment prévus.

Tout est parfait,un cadre enchanteur un personnel aux petits soins et d une gentillesse exceptionnelle,des chambres spacieuses et confortables,et le must une piscine chauffée toute l année..nous reviendrons et ferons passer le message Merci à Lamia pour son professionnalisme et sa générosité ainsi qu à tous les membres du personnel ne changez rien

Dommage d'être loin de tout du coup nous sommes bloqué à l'hôtel à part prendre le taxi et payer 200 dirhams pour aller dans le centre la nourriture n'est pas au rendez-vous un peu light pour le prix des services personnel très gentil mets la directive et là pour faire du fric. Par exemple le linge de chambre serviette son vieillissant

Endroit très agréable , calme et tranquille, service parfait, l’hotel N’est pas tout jeune, l’air conditionné faible pour la chaleur de Marrakech et la literie à rajeunir, pas de frigidaire dans la chambre, sinon staff au petit soin.

Bonne qualité de prestations Accueil chaleureux Besoin d un taxi pour rejoindre le centre ville de Marrakech

This hotel was by far the worst hotel we stayed in Marrakesh and put a downer on our trip. The hotel is in a quiet area and has beautiful gardens and for the most part the staff are friendly. HOWEVER the rooms do not live up to pictures at all! They show water on a table in the room, that will come at an extra price, none at all is provided and they leave a fairly aggressive note on your bed for your arrival letting you know that bringing in drinks is ‘strictly prohibited’. There was a wurring noise coming from the air con unit/electrics (the air con wasn’t on) that caused the lights in our room to dim for a few seconds followed by a thud which stopped the noise, this happened frequently and also woke us up during the night. We did report it only to have absolutely nothing done about it. We had no way of locking our balcony door so that was unlocked for the entirety of our stay. Two of the lamps in our room didn’t have working bulbs and looked nothing like the attractive ones in the website pictures, there was a slightly foul smell around the wardrobes/loo that never seemed to go away, the walls were cracked and the place really needed a lick of paint! The bath has chunks of plaster missing, the shower took 5-10 mins to run semi warm when turned on full hot. Terrible breakfast (unless you pay €5 for eggs per day) they provide bread, cake and chopped fruit sat in juices that was not fresh, orange juice and coffee/tea, you have to buy water (another €3 per 75cl).

The hotel was in a quiet area and beautiful gardens and for the most part the waiting staff were friendly and polite.

Relaxing, Beautiful, great service, friendly and helpful staff

Très bien