I stayed at Park Royal for my business trip, and got really good experience.
All of staff are very friendly and polite. Also, room is nice.
In the hotel there are good Japanese restaurant. We were able to enjoy dinner there.
The area was nice as it was off in it's own corner away from the busy downtown streets, was no issue getting a Grab to go anywhere as well. Staff was always nice and inviting and there was a piano they allowed you to play in the bar area. The bar/club downstairs was interesting but the music they played was extremely loud so we had to sit far in the back away to hear/talk to people.
Hotel staff were always kindness and helpful. When I've faced Wi-Fi connection trouble, they were willing to support it. Room was clean and tidy, there were necessary amenities, free bottle of mineral waters,etc. Location was also walkable to the city center. I want to stay this hotel next time as well.