Atlantis Hotel Amsterdam

Breakfast was decent - not the biggest of breakfast rooms but we had no issues. Choice of hot and cold items. Courtesy drinks were very welcome - both alcoholic and soft drinks. Renovations were on going at the time of our stay - it didn’t impact on us other than the lift was out of action. Stairs were steep up to 3rd floor but manageable. Staff were very welcoming and knew their stuff. The QR code on the map supplied gave us discounts off a lovely canal cruise.

The property is quite old and the rooms would surely enjoy a refurbishment. The carpet and the wallpaper is a little vintage, and I heard ome of my colleagues didn't have a window in their room. A little odd. However... I found the rooms clean. The staff was very nice and supportive all the time. The complimentary snacks and drinks in the lobby were a nice plus. Breakfast was very complete and delicious. The hotel is a 15 minute walk away from the city center but the location is calm. Overall, I had a great stay and a great night rest after long days at a conference.ç Thank you

Room not as illustrated, very loud, could hear normal speaking through walls, and beds extremely soft and uncomfortably

Honestly, the rooms are a little bit cramped and dirty. But overall, the hospitality was very nice and a great location by two tram stops, one that takes you right into the central city.

Schone kamer. Koffiefaciliteiten op de kamer. Nabij centrum en theater Carré. Tramhaltes op loopafstand.

This is the worse hotel I have ever stayed at by far. I would give it no stars if I could. The heating was not working in the room, power keeps on flicking on and off, it must be serious electrical problems. The hot water system failed. This is at the end of December, are you sure you are not trying to make people sick? This whole building needs some serious renovation. Floor is tilted, electrical safety problems could be disastrous. No power, no heating and no hot water in the middle of winter. Don’t risk your life staying at this so called hotel. By the way, there is completely no heating in the bathroom, you will have to shower in the freezing cold, however in this case we couldn’t shower at all.

origanal room was a fire hazard, they had removed the handle to the ground floor patio door so no alternative escape route, had to pay another 80 euros for an upgrade, that room the door to the room was never secure, you could just push the door open without the swipe card, fridge not working. never again

Muito obrigado Atenciosos

Update the booking process to make it more obvious that basement rooms have no windows. Ensure that guests do not party in their rooms until 02:00 in the night. Fix broken fittings and make sure that any leaks in roofs are professionally remedied so that guests don’t wake up with water dripping onto them in the middle of the night! The hotel is in major need of modernisation and this work should be done sooner rather than later!

The room was clean, facilities all worked well. Check-in was at 15:00. I thought that was very late.

Nice balcony view. No vent for bathroom so musty smell and needs updating. Not a fan of carpet in rooms either.

The staff were friendly and helpful. Our room was quite small with nowhere to sit except on bed. TV didn't work during our stay. The area is interesting, close to canals etc and well served by trams. Easy to get to Central Station. We also enjoyed sitting in the foyer area and the hospitality on offer there (drinks, snacks)

Et helt ok hotell for 4 voksne venninner på helgetur. Vi var mest ute og lite på selve rommet. Bildene på nettsiden fremstilte rommet mer moderne og freshere!

ロケーションはよかったです

Great for 1st timers to Amsterdam. Not sure which was better. The great staff or comfy beds. 5* guys in our books. Thank you.

Nice 3 star. Friendly staff. Good breakfast. In the midst of structural improvements. Could use balancers on the hot cold water in shower

The room was the size of a closet

Rey converted hotel, small room, but cozy, the location is great to go to central city, we liked it

Atendimento incrível. Nenhum outro lugar tem a cortesia dessa recepção.

Pros: Location is good - close to many food options (restaurants, cafes), and across from a supermarket. There's a tram stop right outside serviced by helpful lines making it easy to get to attractions. The reception and restaurant staff are fantastic - very friendly and helpful. In the lobby there is water, lemonade, tea and snacks, as well as a fridge stocked with beer, Coke, Fanta and sparkling water - all free. The cons: We had a 2-King room. In order for there to be room for the beds the bathroom is absolutely tiny. You literally can't sit facing forward on the toilet because it's right up agains the sink, so you have to ride sidesaddle, which at the risk of TMI makes the whole operation a struggle, especially wiping, unless you're a contortionist. The water pressure in the shower is barely enough to rinse off soap, let alone conditioner, and it is impossible to get consistent temperature so expect to alternate between scalding and tepid as you keep adjusting the knobs every time it changes. I'm not exaggerating. The room has some strange "decorations". For example a towel radiator that is not meant to work, and a phone that connects to nothing. We confirmed these are just for show. The phone especially is puzzling. If you want to contact the front desk, you literally have to go there physically, or WhatsApp the automated system. Apparently we also overpaid- the person at the desk was surprised our rate was so high, especially since it didn't include breakfast.