Mercure City Amersfoort Centre Hotel

We had a nice stay. We would have liked to have a coffee machine in the room.

Alles vom Parken über Rezeption und Service Mitarbeiter waren sehr freundlich und professionell. Immer wieder gerne.

Booked two separate nights in this hotel this week via hotels.com - only one of the nights shows in the history of my user account of hotels.com. Unclear why the other doesn't show at all and isn't counted into the rewards programme either. The rooms were good, but pretty dusty around furniture. Extra charges debited from account that were not authorised and front desk could not explain. Happened before and was resolved back then, but takes time to resolve and is simply unprofessional. Also no commercial effort (e.g. future free stay or discount) was volunteered by way of apology. On an unrelated note a wooden lounge chair in the coffee area of the conference floor broke while i was sitting on it on 14 Nov 24. Staff was standing nearby and were quick to inquire if help was needed and cleared the broken chair away immediately.

Nette kamer en goede service. Wel herrie ondanks de ramen dicht zijn. Maarja is een stad dus is niets aan te doen.

Jammer dat sommige personeelsleden alleen Engels spraken. Snap dat dat handig is voor buitelandse gasten. Maar als Nederlander in Nederland?

Prima hotel

Vriendelijke receptionisten en bedieningspersoneel. Heel fijn verblijf

Very friendly personell room was fantastic place for our e-bikes!

Clean and modern in a good location. Train station not too far away and ten minute walk to restaurants. Would recommend.

prima hotel

My reservation had breakfast included. Everytime I went to have breakfast they said that my name was not on the list. When I asked a lady from the front desk to help me solve this problem she gave me an email adress so I could complain. The last thing I want while on vacation is to be writing emails to complain about something I have already paid for.

Great place clean and close to restaurants

Albergo con una buona posizione, pulito, ottima pressione dell'acqua, e nessuna ostruzione nello scarico (anche se è un 4 stelle non è così scontato che sia tutto efficiente) personale gentile, colazione abbondante. Unica pecca: dopo 3 giorni ancora non era stata effettuata la ricarica per il bagnoschiuma e aspetto decisamente non tollerabile l'illuminazione nel bagno era alquanto insufficiente.

Only thing is that the mattress need to change

excellent hotel - staff were friendly, warm, helpful. The hotel is spotless! very clean, lots of amenities. The location is great for walking or biking to the main part of Amersfoort. Will definitely be staying here again the next time I'm in the area!

Everything was great. Restaurants within walking distance.

Komfortables, grosses Zimmer und Bad. Gutes und breites Bett. Wir haben bestens geschlafen. Freundliche und hilfsbereite Receptionistinnen. Die Altstadt ist von der Unterkunft in 5 Fussdistanz. Unsere Fahrräder konnten wir im Parking des Einkaufszenters unterbringen.

Voor het eerst in Amersfoort en als je dan in dit hotel mag en kan overnachten en dan ook nog in de beste en grootste kamer van het hotel, dan maakt het verblijf onvergetelijk. Ook het ontbijt was hartstikke goed.

I would rate this hotel and the staff very highly. The room was great, everything is modern, clean and very spacious. The staff is extremely helpful, friendly and nice. I will definitely stay there again next time I visit Amersfoort.

Parkeergarage was gesloten na elf uur s'avonds!