NH Utrecht

Profesionalism of the staff.

Breakfast was excellent. Perfect location. Accommodating and very pleasant staff.

Uitgebreid ontbijt, vriendelijk personeel. Mooi kamer, alleen jammer dat dan de hoofdbord bed, scheurtjes in de bekleding zit. Nette douche, er is een normale douchekop en een regendouche. De normale douchekop hangt best in de hoek, zeker als je de regendouche niet wil gebruiken. Verder tevreden en kom zeker terug, daar de locatie perfect ligt bij de binnenstad en treinstation

Sehr gute Unterkunft . Das ist Hotel ist bischen in die Jahre gekommen . Die Mitarbeiter waren alle sehr nett und hilfsbereit. Es liegt sehr zentral das man überall zufuss hinkonnte . Eine Abmachung mit Parkhäusern wäre ein Vorteil weil die Parkplatz Kosten echt hoch sind da . Ansonsten alles super

Stayed 4 nights, great location to both the train station and the sites, nice restaurant for dinner, I didn’t have the breakfast but it looked good. A free drink to opt out of daily cleaning was a nice touch.

Nice restaurant

Dejligt hotel til prisen. Fin morgenmad God placering

Prima service, personeel is vriendelijk, staat van de kamer is prima maar badkamer kon iets schoner, prima ontbijt ook uitgebreid houden rekening met allergieën, dinner was redelijk mag wel iets grotere porties

NH Hotel Utrecht. A Complete Disappointment! I have stayed in many hotels around the world, but this was, without comparison, the worst and most unprofessional experience I have had. From arrival, things were off. No on-site parking – instead you are directed to an external provider charging €50 per day, located 5–7 minutes away. Add city tax and a €150 deposit on top, and the total cost quickly becomes unreasonable. To make it worse, staff even asked where I had parked, which came across as intrusive and inappropriate – as if the concern was not service, but control over where guests park. The first room had a broken air conditioning unit, making it uncomfortably hot. I had to change rooms late in the evening after already unpacking. No real apology, no compensation. The second room was no better. Worn-out bed, uncomfortable, and a loud recurring noise every few minutes, making proper sleep impossible. The rooms in general are clearly run-down, with outdated and worn furniture. Wi-Fi is poor unless you pay extra for a premium upgrade. No streaming options on the TV either – not acceptable at this price point. To make matters worse, I damaged a shirt while ironing because the iron was clearly defective and had melted plastic on it. No compensation was offered, just a casual “sorry,” which says everything about the level of service. At checkout, they refused to release the €150 deposit until they had physically inspected the room. This kind of distrustful and arrogant

Great Location

Ja

Everything was great!

Mooie en schone kamer. Goede koffie- en theevoorziening in de hotelkamer. Genoeg keuze bij het ontbijtbuffet. Vriendelijk personeel en zeer dicht bij het Centraal Station Utrecht. Wanneer ik een volgende keer weer in Utrecht een hotelkamer zou moeten boeken zal ik zeker weer voor deze locatie kiezen.

Bra boende med bra frukost

Offer coffee in the lobby for free and basic toiletries in the rooms.

The hotel was modern, clean and welcoming. The room was a great size with great facilities. The breakfast buffet was excellent. The only thing that could have been improved was the size of the third bed. It was quite small and low for a third adult.

Prima locatie, behulpzaam personeel en goed eten

Great location and super staff.

Rooms are up to date and clean. Staff could not be more courteous. My wwife and. I really enjoyed our stay.

Jeel fijn verblijf, wel veel geluid van het lklimaatbeheersingssysteem op fe kamer