TwentySeven Hotel

My stay at Hotel TwentySeven was overall enjoyable. The hotel itself is beautiful, the rooms are elegant, and the overall atmosphere reflects the luxury positioning of the property. However, my departure experience unfortunately left me disappointed. On the day of my check-out, I explained that my flight was scheduled for the evening and kindly asked whether a late check-out could be arranged. I mentioned that even extending my stay until 3:00 pm or, ideally, 4:00 pm would have been extremely helpful. I was informed that the hotel could only extend my check-out by 30 minutes beyond the standard 12:00 pm check-out time. I fully understand that occupancy can sometimes make late check-outs difficult. However, what surprised me most was the alternative that was offered. I was told that while it was impossible to keep my current room beyond 12:30 pm, I could move to a lower-category room and pay an additional fee to stay there until my departure. Luxury is not defined only by beautiful rooms or impressive design, but by the way guests are treated. Unfortunately, this part of my experience did not meet the standard I expected from a hotel of this reputation. I hope this feedback is received in the constructive spirit in which it is intended, as I believe there is an opportunity to further improve the guest experience. Overall rating: 4/5.

The property is wonderful and you feel like you are home away from home. We loved our suite. The butlers were great. The food was very well prepared.

Good location, very helpful and friendly staff. Has all the amenities for a great stay

Just an amazing experience as always. Highly recommended. One of, if not the top 5 star hotel in Amsterdam. Feom the rooms, to thr staff. Its all incredible.

The best!

11/10

11/10

Great staff

Honestly, the quality of the rooms is on a whole other level. The staff was wonderful. The restaurant, well simply amazing. It’s only con (which may be a pro to some people) is that you are literally on Dam Square. So it’s busy, very busy. Other than that, no notes!

⭐️⭐️⭐️⭐️⭐️ TwentySeven is truly exceptional! The historic building is stunning, the suites are luxurious and the atmosphere feels unique and elegant. Most of all, the amazing staff made me feel completely welcome and cared for throughout my stay. A perfect experience in the heart of Amsterdam I highly recommend it!

Brilliant from start to finish. Staff attentive. Dream Suite was awesome. Breakfast delicious. The team go the extra mile. We will be back x

The BEST hotel you’ll ever visit.

Amazing hotel , very professional and super helpful staff, rooms are specious and tastefully decorated. Highly recommending .

High quality is all respects

Extremely unique, loved the room and the boutique feel to it. The staff were great.

Our stay was amazing. Location, Staff and accommodations were perfect. Of all the hotels in my many years of traveling both on business and personal travel- this was the best hotel and room give ever stayed in. I can’t wait to come back.

Excelente hotel. Y excelente atención. Superior en todos los sentidos. La gente, la habitación, el restaurante. Todo es una experiencia. Muchas felicidades

Absolutely amazing stay from beginning to end

This is one of the most beautiful hotels my husband and I have stayed at We recommended it to everyone we spoke to Dining was amazing service was impeccable Can not wait to go back

We just left our stay at Hotel Twenty Seven a few days ago and I don’t think it’s possible to say enough good things, especially about the service at this hotel. We walked in a bit weary from our flight and from the front desk to help with luggage, everyone made our arrival go smoothly. We felt we had arrived at the home of friends instead of a hotel! We were also given exceptional service in setting up dinner reservations, a top-shelf canal tour, and where to get the best apple pie. If you’re so inclined, do dine at Bougainville. Well worth it! When our room was ready we were escorted by a lovely butler (wow!) to the castle dream suite, which is perfectly named. Spacious, well-appointed with a comfortable living room, two full bedrooms, 2.5 baths and a private, huge jacuzzi tub on the second level. Sure we saw photos before booking, but it didn’t do the size and scope justice. This room was really something special. We have stayed at hotels that claim to be 5-star before, but they’re frequently stuffy and off putting. Hotel Twenty Seven got service SO right, I would come back to Amsterdam just for the opportunity to be around the entire friendly group working here. Our only criticism is that we relaxed and slept so well we had to force ourselves to go sightseeing! Thank you for making our first visit to Amsterdam so memorable.