monument motor lodge

The room was clean and had everything needed for a good nights sleep. Would happily reccomend them to anyone who wants a budget motel. Would use them again.

Unfortunately the wifi and tv wouldn’t work! When i informed the property manager that I was at a dart tournament and wouldn’t be back till late they told me they are not 24/7 and wouldn’t help with sorting it all out! I got told no one else has complained about it, like it was my problem! It was cosy and clean, bathroom was nice, and the bed was good. Kitchen was also good! Very spacious motel. Unfortunately because of the lack of help I would not stay there again! I never got offered any money back for them not supplying all facilities that was promoted! For me a tv and wifi is a must!

The place had unkept gardens, lawns were long, reception was dirty, in the unit the air conditioning was held together with cellotape and so was the tv, the door didnt shut properly so we couldnt lock it! There wasnt enough blankets on the bed so we had yo sleep with the air con on heat which was right over our bed. Good note: the receptionist let us check in early with no charge

No cutlery provided for eating or cooking yet had a full stove for cooking. No milk provided for a cup of tea and no teaspoons to be able to make a cup of tea. Instructions on how to operate tv would have been helpful. Bed was hard but ok. Parking was tight and grounds unkept. However it was cheap so we got we paid for.

The room that i had booked was not ready, so i got 2 seperate smaller rooms, which were nice but were a little bit cramped but the beds were comfortable and the staff were lovely.

Nothing to like. It was very run down and dirty. We booked for two people and there was only one cup and one breakfast bowl. No coat hangers and no bedside lamps. One draw was broken on the bedside cabinet. The shower was just about non existent…saving water? Overall needs a good clean and spruce up. Would not recommend.

The facilities were fine but kitchen tap was broken and hot water pressure was low.

Was a good stay with two kids first night ws miles away from property kids wernt safe room not really wheelchair accessible

The stay was good.what is it 3 star accommodation. The only issue was the windows were a bit smeary .they needed extra care with the windex.apart from that .could not complain. Walking distance to shops ,cafes ,and supermarket were a bonus.

Nobody at reception when I arrived, it took 20 minutes after I called for someone to check me in. Bright security lights outside my room stayed on all night and the curtains were not black out! Bed was not especially comfortable.

Communication wasn't so great lft messeges and txt no reply day bfr our stay Had no normal TV channels had Netflix wich was hoha to get strted. Other than that was nice tidy so happy their was a heat pump in th room,

Power cables out of the wall, cockroaches in bedroom.

The room was very clean, bed very comfortable and a good size fridge. The bathroom was wonderful very clean and beautiful tiles walls and floor.

Staff were nice -we chose to pay at property but money was taken out before we arrived

Property is in good location but theshower needs to get fixed. Noisy and annoying people were next door to us and owner didn't do much to fix it. I complained to the owner to tell people to keep it down partying noise, she didn't try to keep the peace but instead she pointed directly to her customers which I find shocking that this would have escalated quickly to a fight or something worse. Then the neighbors tried to cause trouble with us which I find that was very ridiculous starting from the owner should have just tell them to keep it down or leave. Its a motel not a house to have parties and that. We didn't have sleep due to so much noise every single day. Needs more work on customer service

Get what you pay for

I like everything