Hotel PortoBay Santa Maria

The hotel is right on the water. Its beautiful and clean. The pool and lounge area is clean and set up very well. Breakfast was wonderful. Everyone on staff was helpful and friendly. Excellent hotel!!

Fantastic location, close to old town restaurants and easy access to boardwalk, which gets you to the marina and beyond. Excellent service. Large breakfast offering. And in the summer months, enjoyable evening entertainment.

Fantastisk hotell på alle måter. Deilig frokost, ingen kamp om solsenger. Flott restaurantgate parallelt med hotellet.

Would recommend this hotel with helpful friendly staff. Only reason for 4 stars was a little slow in buffet restaurant. Food very good for buffet, clean hotel and great location. Entertainment every evening in a relaxed atmosphere. Spa and pool are good as well.

We wouldn't hesitate to come back to the hotel, it is super-clean and tidy and the staff are all so polite and helpful, it's a wonderful place to stay! The location is excellent, 2 mins walk from the cable car, right next to the old town and lots of restaurants. Also only 20 mins or so from the airport, it's perfect! So why only 4 stars rather than 5? It's the poor quality of the evening meals which were not up to expectation for the high prices being charged. It felt like the hotel is up to date on everything else (and again I will say that everything else was stunning!), but the evening meals are like going back to the 1970's. For example, the Italian-themed dinner cost €34 per head (before drinks). We expected a high quality meal, but the only manned food station was a guy who roughly warmed the pasta for you for just 20-30 seconds before dumping it on your plate. Everything else was buffet style and this made it such a disappointment. It could have been presented so much better. The pasta sauces were in hot trays to spoon out yourself and the quality of these was not great, quite bland. The BBQ night was €38 per head. Again, high expectations (given the price!) were let down with just 1 chef cooking on 1 solitary BBQ, no nice presentation at all when you consider the price at just under €40 per head. So the evening food is, in our opinion, very expensive vs local restaurants and not as good quality either. Fix that and you have a totally perfect hotel!

Perfect location and facilities.

Location, staff and clean

Very pleasant overall experience 👍🙏

Great, great location no one can beat…next to the park, so close to the Market, restaurants, the ropeway to the Monte and right in the center.

My wife and I had a great stay. Perfect location to everything in Funchal.

Sehr zentral gelegen. Innenstadt, Seilbahn usw. innerhalb weniger Minuten fußläufig zu erreichen. Gute Aussicht an der Seeseite zum Hafen. Außenbereich sehr großzügig mit Bewirtung, Sitz- und Liegemöglichkeit am Außenpool.

Super helpful, friendly personeel. Perfect location.

Lovely hotel, wonderful staff, delicious breakfast

This was our ninth visit to Hotel Porto Santa Maria and as usual it did not disappoint. The staff are so welcoming and friendly. As usual, nothing's ever to much for them and it's refreshing to see the same faces all around the hotel. We find it a peaceful haven. The cleanliness is excellent. We usually only have breakfast which is substantial and varied. Happy hour is a bonus and we enjoy working our way through the fab cocktail menu. Situated, towards the end of the promenade and in the old town, it's surrounded by many good restaurants, for those who don't want to take advantage of the dinner package provided by the hotel. It's also very convenient for the cable car, fruit and flower market and the cathedral. The pool area leads directly onto the prom and there is a raised area, for a leisurely lunch whilst watching the cruise ships berthing. The Porto Santa Maria also has an indoor pool, spa, where you can have a beauty treatment and a gym. WE cant wait to return, at the end of November, for the Christmas lights turn on!

Fantastisk beliggende og et velfungerende hotel med mange muligheder og god service.

Sehr schöne Lage, wunderbares Frühstück (vom Kaffee abgesehen) und nettes Personal. Jeden Abend Livemusik.

Great location with view of cruise ship harbour, friendly and very helpful staff. Best of Funchal within walking distance. kitchenette facilities in studio room. Loved everything about it.

Loved the location,

I loved the location, close to the Botanical Garden cable car and numerous restaurants, the pool area is lovely too

Great hotel. Everything was excellent, Wonderful breakfast Very friendly staff and close to the city centre. Looking forward to a return visit in March.