Novotel Porto Gaia

We arrived late to find a rough and dirty room. It was hot and the AC was not working. The staff couldn't provide a fan. We slept eith the windows open but there was no wind and the room was very hot. The sofa bed broke two of its support planks and I had to sleep in a hole and no support for my hips. When we woke up there was a bed bug filled with blood crawling next to my son, which probably fed on him through the night. We just packed our things and left, 8 hours after checking in. Worst hotel experience I had in my life. They refused to refund me for the night.

Bof bof … décevant, chambre sans charme, équipement très moyen pour un Novotel. 1L d’eau pour 4 nuit, ménage moyennement fait dans la chambre, manque de produits beauté. Une bouilloire pas très propre. Non vraiment pas digne d’un novotel. Vu sur parking. Photos bien plus belles que la réalité sur place !

Ótimo atendimento Atendente do restaurante Ricardo Pereira muito atencioso e gentil

Hotel dentro do padrao Novotel. Cafe da manha excelente, recomendo

직권들이 친철하고 아늑한 분위기가 좋았어요

Muito boa! Hotel limpo, quartos grandes.

Moyen

To provide some context I’m a Marriott person however in Portugal, Marriott would not allow a family of 4 to stay in 1 room. Therefore I booked Novotel in Gaia as they allowed it. Note I was coming from the Novotel from Lisbon (which I give it a 4 star and overall was very pleased with my stay) to the Novotel in Gaia/Porto, I was very disappointed (the service, room and overall ambience of this hotel is below Novotel standards especially when comparing to Lisbon). I read mixed reviews before booking but took the risk. This is at best a 2 star hotel with a very dated look and feel which is in need of serious upgrade. The rooms were small, very dated and the washroom was very uncomfortable. The vibe and feel is no where near a 4 or even 3 star hotel. The breakfast was decent though and the pool looked to be clean as families were enjoying it seemed compared to prior reviews I read. Also the location is away from all the action. I booked 4 nights at this hotel and within few hours of checking in I cancelled the rest of my stay and booked an Airnb in downtown Porto (Reiberio) walking distance to all the key sites and was a 2 bedroom apartment and was awesome. To confirm I stayed here for only 1 night. The front desk (Maria) was kind enough to cancel my reservation and was helpful. However if you are traveling with your family and want to enjoy a better experience? I would not recommend Novotel Gaia. If you are on a budget then this hotel might serve your purpose.

Preisleistung war gut

Hôtel bien placé, parking et équipement adéquat pour un novotel.

Hotel, loin du centre, obligé de prendre VTC pour aller en ville

A un paso de todo lo que Oporto ofrece.

Pool is small and crowded but fine and not many in Porto. BBQ night was poor. Should have gone out. Room was fine. Location is short Uber to everywhere but not mention walkable.

Rummen är väldigt små, då vi var två vuxna och två barn. Så blir lite trångt.. Frukosten var helt okej. På hotellet får man ha med sig hundar, så även dom vistas i matsalen och en å annan rastning sker i trädgården.... Annars var det nära och bra att ta sig från hotellet till köpcentrumet, havet eller till stan med Uber! Personalen var super trevliga och det var fint på rummet. Poolen gjorde sitt för barnen.

Habitacion bastante anticuada. Es un hotel de carretera sin más. La ubicación es buena tiene cerca un pueblecito con encanto. El desayuno es bueno.Suelo de la bañera con manchas negras , estaba limpia pero por el uso y lo vieja que está daba mala sensación y con cortinilla no mampara...

Hemos estado en Novotel con mejores habitaciones, por lo demás genial

Calme et familiale. Bien.

Beautiful hotel.

J'apprécie cette hôtel, car facile d'accès, un parking spacieux pour ce garer facilement, le cadre de l'hôtel est reposant, personnel accueillant et chaleureux. Chambre spacieux et propre. C'est la deuxième fois que je vais à cet hôtel, et par rapport aux hôtels se situant sur la ville de Porto, je préfère celui-ci, pour les raisons évoquées ci-dessus.

Good value, but site only accessible by car.