Golden Leopard Resorts - Bakgatla Resort

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It was a good stay. Warm welcome by reception and friendly staff in restaurant. Had a problem with the mattress and it was assessed and changed as requested

Peu de réactivité du personnel. Pour avoir accès au coffre, j'ai demandé 2 fois, je n'ai malgré cela jamais eu l’accès. De même néon défaillant.J'ai appelé pour le changer le matin, pas d'intervention avant notre départ. Le nouvel occupant aura peut être la chance d'avoir la réparation. Pas de WIFI malgré qu'il était présent dans le descriptif.

I read previous reports and they were accurate---So we got what we expected which was comfortable and good. (it may be a bit overpriced for what you get but lets not get picky) The resort needs funds and maintenance for chalets and sprucing up of Restaurant. The staff try hard but have limited resources. Grounds and all areas clean and nicely kept. Pool area is great--Temp up to 39 while we were there

The facilities were very comfortable. Enjoyed the peace and quiet. No wifi and Eskom did turn off the electricity periodically. The camp has a backup generator which allowed electricity, but there is no cell service when the electricity is out.

It’s really nice but definitely needs maintenance and repairs around the attractions . A simple layer of paint and a bit of filler will go along way in the public rest rooms . None of the hand driers worked and the super thin single ply toilet roll is so thin that you cannot even pull it of the roll from the dispensers without it tearing . You should try doing that while while wiping your child’s butt . The ground around the pool is completely covered in paper thorns so barefoot around the pool is a no no for sure . The campsite grounds are well swept but unfortunately on consist of sand and stones so thank goodness I wasn’t camping . Other than that the chalet was very comfortable and had everything you need and nicely laid out . I don’t know who they are but there are a bunch of people driving around in fancy cars with GP number plates and park official magnetic signs on there vehicles that actually become a bit of a nuisance around good sightings trying to tell people where they should be parking but they are actually causing more havoc than anything else as well as approach you telling you to move on because they heard on the radio that the leopard has moved on and we don’t need to sit there anymore meanwhile I just saw the leopard as well as the direction it went in so if I want to sit and wait for it again I shouldn’t be lied to but I find it very odd that non of the “Official” vehicles leave the area . It’s like they want it to themselves .

Potentially great holiday place but there is need to improve on overall service. Every evening there was water shortage. Wifi also not good so its not a good place to mix business with pleasure.

Breakfast really Nice Restaurant not our cup of tea

Direkt am Park. Super toller und großer Pool. Großer Brai.

Reception Staff - Casually dressed, made no attempt to familiarise us with facility. Units poorly maintained. Grass around unit not cut for some time.

Chalet idéal pour 5 personnes. Un peu vétuste. Situé à l’entrée du parc. Petit déjeuner inclus et très correct. Possibilité de réserver à la réception les excursions.

Das Ziel war Pilanesberg und Safari mit den eigenen Auto! Dafür gibt es keinen besseren Startpunkt, da der Eingang zum Gate nur 3 Min entfernt ist! Mitte Januar ist keine Saison und wir konnten, bei sehr netten Service unser Menü direkt aus der Karte wählen. Absolut Top 👍 Und deswegen viel zu viel gegessen 😂! OK - die Häuschen sind schon sehr abgewohnt und über eine Renovierung würden sie sich freuen. - Nur den Safarierlebnissen, hat das keinen Abbruch gemacht! Umbedingt zu verändern, wären Schirme (oder Sonnenschutzüberdachung) und Liegen am Pool. Der Pool ist zwar groß und schön, doch bei Sonne nicht nutzbar und zwischen Safari und Dinner ist keine Zeit! Das fanden wir sehr schade und würden es auch als negativ bewerten, da wir gerne am frühen Nachmittag ein bisschen geschwommenen wären!

Cheaply constructed and cramped "chalets". There is no internet, even though it is advertised...would not have stayed there had I known that. Free breakfast could use some help?

It was very disappointing considering the price we paid.

Although the chalet we stayed in was older, it was perfectly clean and very comfortable. We had such a lovely stay that we decided to stay an extra night. The breakfast was good at the restaurant, but they could have better coffee. The staff at the resort were friendly and helpful.

The accommodation was very clean and the self-service catering equipment was good. All the staff very friendly, helpful and accommodating. The shower could do with the mould being removed but that was minor. The welcome pack in the room should include a map of the site with evacuation points marked on it, to back up the description. We had all our meals included but although the menu was extensive not everything was available which was disappointing. As they had been busy the previous weekend and it was off-peak season they should have provided a reduced menu. The restaurant is very large and during quiet periods is should be screened off to create a better atmosphere. However, I cannot fault the waiting staff for the quality of service which was very good.

Staff are friendly, the place was quite abandoned in August - which we liked. The chalets are big and can easily accommodate 3 kids and their parents

Logement pratique et bien équipé, proche de l'entrée du Pilanesberg (avec 50% de réduction sur l'entrée du parc). Pas le grand luxe, mais confortable, tout ce qu'il faut pour profiter du séjour. Petit déjeuner inclus complet et bon.

Really friendly and enthusiastic staff, decent rooms (we loved the loft!) and comfortable setting.

Leckeres Abendessen und Frühstück. Die Häuser sind sauber und ordentlich. Wir würden wieder buchen.